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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Valet parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Snack bar
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Pool with view
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Rooftop pool
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fence around pool
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Shuttle service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Modern Accommodation with Prime Location
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides contemporary rooms with convenient access to Ciputra World Surabaya. Enjoy the outdoor pool and stay connected with complimentary WiFi.
Comfort and Convenience
Relax in air-conditioned rooms equipped with IPTV, i-home system, and en suite bathrooms. Take in the city view, and let the 24-hour front desk assist with laundry, airport transfers, and spa bookings.
Dining and Facilities
Indulge in Indonesian and western cuisine at The Gallery Restaurant or sip drinks at The Lounge. The hotel also features a business center, meeting rooms, and easy access to dining options at Ciputra World Surabaya Mall.
Experience luxury and convenience at Hotel Ciputra World Surabaya. Book now for a memorable stay!
A deposit may be required at the property.
Location
Guest Reviews
Hotel terbaik… 🤗🤗🤗 lokasi ok fasilitas mantaappp 1 stop destination ( mall, business, leasure 👍👍👍👍) good n excellent breakfast , good service n hospitality
We had an absolutely wonderful time here. The location couldn't be better since it’s right next to Ciputra Mall, making it super easy to grab a bite at some great restaurants. The room itself was gorgeous—super comfy bed, and a huge bathroom with a tub that looks right out over Surabaya. Even though it's so central, the room was incredibly quiet. Breakfast was a total highlight with a massive spread of fresh Indonesian and Western food. Huge shoutout to the whole team, but a very special thanks to Siwi at the front desk for being so welcoming and getting us settled into the perfect room!
All staff very helpful and warm, very interesting and enjoy to stay here, especially Miss Siwi, overall good and facilities completed, cws also have swimming pool on 22nd floor
Very helpful for all staff in hotel cws, especially Mrs. Siwi who always smile with the guest and talkative, the room also very clean and facilities completed on 22th floor, the breakfast so nice, will back to stay here again ❤️❤️
Traveling with family means cleanliness is a top priority, and this hotel completely nailed it. Both the bedroom and bathroom were absolutely spotless and smelled amazing when we walked in. The kids appreciated the strong Wi-Fi, and we loved that the AC kept the room perfectly cool after a hot day out. It's in a great spot—easy to get to but quiet enough for everyone to get a good night's rest. You really get way more than what you pay for here. We want to give a special mention to Siwi at the reception, who went above and beyond to make sure our family was well taken care of from the minute we arrived.
I booked this hotel for a quick solo trip, and it was exactly what I needed. Being attached to the mall meant I never had to go far for shopping or dinner, but my smart room was so comfortable I barely wanted to leave. Everything from the mood lighting to the curtains is voice-controlled! The room was incredibly peaceful with a stunning view of the city, and the breakfast buffet had tons of fresh local and Western choices. A very special thank you to Siwi, whose warm hospitality and excellent room placement truly made my trip. Highly recommend!
Stayed in a Grand Deluxe room overlooking to the city. Located next to Ciputra World Mall. Its room is fairly large & very clean. The king size bed were quite comfortable. Free in room WIFI connection was good. Swimming pool & jacuzzi on the 22nd floor has a stunning view. The hotel staff were attentive, delightful & friendly. Overall it has a good value for money.
They dont provide invoice/receipts for business travelers.
Request to get from booking.com where the booker and guest is different person.
Affordable high end hotel with an attached mall, easy to get food and groceries. Getting anywhere is ok with gojek or taxi. Huge, comfy, clean rooms.
Would prefer a proper hose bidet for the toilet.
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