The Cobble Beach Hotel- Phi Phi Island

Hotels
6.8 (735 reviews)
9/12 Moo 7, Phi Phi Island, T. Ao-Nang, A. Muang , Phi Phi Don , TH

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Panoramic/view
Pool and pool view
Friendly/helpful staff (baggage service)
Good/decent breakfast
Cons:
Dirty/insalubrious rooms and bathrooms
Photos misleading / property not as pictured
Loud nightlife noise until early morning
Difficult/unsafe access (uphill stairs, path with monkeys)
Rude/unprofessional management or reception
Broken/poorly maintained amenities (pool leaks, equipment)
Uncomfortable beds and poor showers
Bugs/insects in rooms
Poor value / some guests called it a scam

Categories

Cleanliness
3
Strongly negative across multiple reviews: guests report filthy/insalubrious rooms and bathrooms, visible dirt, bugs and a green/leaking pool — clear hygiene and maintenance failures.
Service
9.5
Mixed reports but several guests highlight very helpful frontline staff and an excellent baggage porter; management and reception are criticized as rude or confrontational, yet guest-facing staff frequently compensated for problems.
Location
8
Panoramic views and pool location are praised, making it attractive visually; however access is difficult/uphill, noise from nearby party beach and distance from the actual beach are recurring negatives.
Room Quality
5
Rooms described as worn and outdated with uncomfortable beds, unpleasant showers and some reports of insects — tolerable for a short stay but below expected standards for comfort.
Amenities
8.5
Pool, pool view and communal areas are frequently called highlights and draw positive comments, though there are notable maintenance problems (broken equipment, leaks, green pool) that reduce reliability.
Value for Money
4.5
Several guests felt misled by photos and overcharged for the condition; at least one guest obtained a refund — overall perceived as poor value given cleanliness and maintenance issues.
Food and Beverage
9.7
Consistently positive comments about the breakfast (described as good, decent or delicious by multiple reviewers), though a few mention it can be minimalist; overall a strong point.
Overall Experience
6.2
Mixed-to-negative overall: standout positives (views, pool, breakfast, helpful staff) are outweighed for many by severe cleanliness, maintenance, noise and management problems, resulting in a disappointing stay for numerous guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 15:18

Property Description

Luxurious Accommodation with Modern Amenities
Experience comfort and convenience at The Cobble Beach - SHA Certified Vaccinated. Each room is equipped with a flat-screen TV, fridge, and free WiFi, ensuring a relaxing stay.

Convenient Location for Exploration
Situated just 800 meters from Phi Phi Island and with easy access to Ton Sai Pier and Ton Sai Bay, our hotel is the perfect base for your island adventures.

Relaxation and Dining Options
Unwind by the outdoor pool or enjoy a delicious meal at our on-site restaurant. Don't forget to visit our bar for refreshing drinks. Book your stay now for a memorable experience at The Cobble Beach - SHA Certified Vaccinated.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBV

Location

Guest Reviews

6.8
Based on 735 reviews
Cleanliness: 3
Service: 9.5
Location: 8
Room Quality: 5
Amenities: 8.5
Value for Money: 4.5
Food and Beverage: 9.7
Overall Experience: 6.2
A
Aneta • solo_traveller • gb
10
2026-10-29 • via Nuitee
J
Jack • couple • gb
10
For the price it was book it!
Pros:

The place had amazing views of the bay from my room and the pool. Great pool I spent a lot of time there. Had a one eyed cat live on my decking he was great

Cons:

The shower head bracket didn’t hold the head as I had to use it holding it myself which isn’t great but it wasn’t cold so that’s a plus.

2026-10-29 • via Nuitee
M
Mirian Mabel • solo_traveller • ar
10
2026-10-28 • via Nuitee
K
Kristie • couple • nz
1
Pool and view is amazing. but property itself is more like a hostwl than a hotel, the staff are lovely but they do not r
Pros:

Pool, view, the lady is really kind

Cons:

The staff communication is terrible, there is no receptionist and you have to text them which they do not reply

2026-10-27 • via Nuitee
K
kurtis • couple • us
9
Highly recommended this place.
Pros:

Staff was amazing, views were incredible and the stairs were just enough of a workout to remove any guilt I had for eating so much incredible food on the island

Cons:

Bed and pillow were a bit hard for my liking but everything else made up for it and we will absolutely be back

2026-10-25 • via Nuitee
I
Ida • couple • dk
6
2026-10-09 • via Nuitee
M
Megan • couple • ie
1
Snake in our air con which we were told was a dangerous/ poisonous snake! Packed our bags and left straight away
Cons:

Snake in our room!!!

2026-10-08 • via Nuitee
J
Jonatan • extended_group • es
10
Estancia perfecta
Pros:

Las vistas

Cons:

Todo me gustó

2026-09-18 • via Nuitee
L
Leonard • couple • de
1
Pros:

Wirklich nettes personal

Cons:

Wir kamen nach einem Ausflug in die stadt zurück aufs Zimmer, indem wir Ratten vorfanden. Diese haben das Zimmer voll gekotet, dementsprechend sind wir ausgecheckt, weil keiner mehr an der Rezeption vorzufinden war.

2026-09-15 • via Nuitee
N
Norbert • couple • hu
8
2026-08-30 • via Nuitee
P
pau • couple • es
10
Peor valorado de lo que se merece
Pros:

El personal muy amable nos recogieron las maletas en el puerto y nos las llevaron las vistas brutales y el hotel está muy bien

Cons:

Se oye música pero es muy difícil que no se escuche algo en la isla y le falta un poco de cuidado pero nada que no te estropee la estancia

2026-08-24 • via Nuitee
M
Márcia • couple • pt
10
Muito agradável
Pros:

A simpatia dos colaboradores e a vista do nosso quarto

Cons:

Podia estar mais limpo

2026-08-19 • via Nuitee
T
ThandazaniSizwe • solo_traveller • za
10
2026-08-18 • via Nuitee
C
Cristina • solo_traveller • es
1
Pros:

Piscina

Cons:

Las ventanas parecen de juguete, entra aire y agua cuando hay tormenta.
Estaba sucio, sobre todo los cristales
Un olor a humedad pfff horrible.
Y por no hablar de la ubicación 20 min del muelle

2026-08-16 • via Nuitee
M
Marina • solo_traveller • fr
9
2026-08-12 • via Nuitee
S
solveig • extended_group • fr
6
Super vue mais problèmes rencontrer avec les logements
Pros:

La vue de la piscine était extraordinaire. Le personnel était très gentil et disponible.

Cons:

Nous avons eu des cafard dans la chambre. Fuite d’eau lors des averses ( au niveau des fenêtres et du plafond)

2026-08-12 • via Nuitee
E
Emma • extended_group • es
10
2026-08-05 • via Nuitee
G
Gray • solo_traveller • fo
8
2026-08-05 • via Nuitee
H
Heiko • solo_traveller • de
10
2026-08-05 • via Nuitee
G
Gray • solo_traveller • fo
9
2026-08-05 • via Nuitee