Napalai Hotel

Hotels
7.9 (147 reviews)
572 Moo 5, Pracharaksa Road, Tambon Mark Kaeng, Amphoe Muang, Udon Thani , Udon Thani , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Decent breakfast
Cons:
Old fixtures
Need for renovations
Limited amenities

Categories

Cleanliness
7.9
Clean and well-maintained rooms, though there are mentions of older fixtures.
Service
8.9
Staff were reported to be very friendly and helpful across multiple reviews.
Location
7.9
Good location for airport access, with several mentions of proximity.
Room Quality
7.4
Rooms are clean but noted as needing modernization and updating.
Amenities
7.4
Basic amenities available, but some guests mentioned a lack of modern features.
Value for Money
8.4
Good price point for the value, although renovations are suggested.
Food and Beverage
7.9
Positive feedback on breakfast variety and quality.
Overall Experience
7.4
Enjoyed the stay but noted areas needing improvement like renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Modern Rooms with Natural Light - Experience comfort and style in our guest rooms at Napalai Hotel. With modern interiors and ample natural light, each room offers a relaxing retreat during your stay.

Relaxation and Recreation - Unwind by our outdoor swimming pool, take a leisurely stroll in the garden, or enjoy a rejuvenating sunbathing session. Our fitness centre is also available for those looking to stay active during their visit.

Dining Delights - Indulge in a delightful culinary experience at Le Ciel Restaurant, offering a breakfast buffet and a diverse A La Carte lunch menu. Complete your day with a selection of beverages and coffee at our Lobby Bar.

Experience the perfect blend of comfort and convenience at Napalai Hotel. Book now and make your stay in Udonthani unforgettable.

Important information:

Please note that the property offers a free airport shuttle service. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for THB 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 147 reviews
Cleanliness: 7.9
Service: 8.9
Location: 7.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 7.4
J
jitnapat • couple • th
9
Pros:

ดีมาก พนักงานน่ารัก ห้องพักกว้างสะดวกสบาย อาหารเช้าก้อดี

2026-03-18 • via Nuitee
W
Wanchana • family_with_children • th
9
Pros:

Preis-Leistung top 👍 gutes Frühstück, Personal sehr freundlich und hilfsbereit, Bett war sehr bequem

Cons:

Nichts....

2026-03-16 • via Nuitee
D
D. Per • family_with_children • th
10
2026-03-15 • via Nuitee
P
Phoonswat • extended_group • th
10
คุ้มค่า
Pros:

สะอาด ผ้าเช็ดตัวนุ่ม เตียงนอนสบาย อาหารเยอะ
พนักงานบริการดีทุกคน

Cons:

ไม่มี

2026-03-10 • via Nuitee
W
Wilfried • family_with_children • de
6
2026-03-08 • via Nuitee
S
stewart • family_with_children • gb
7
Pros:

staff very good and helpfull.

Cons:

breakfast was basic but nice

2026-03-04 • via Nuitee
S
Sirinee • family_with_children • au
10
Pros:

Everything

2026-03-02 • via Nuitee
B
Ballentine • solo_traveller • us
10
2026-02-23 • via Nuitee
M
Max Johann • couple • ch
8
Gute Lage
2026-02-22 • via Nuitee
M
Mr. Holmqvist • family_with_children • dk
9
2026-02-08 • via Nuitee
P
P. P. • couple • th
9
Very telaxing
Pros:

professional huge hotel and conference center. Very lovely staff, Great restaurant with changing menu, excellent swimming pool and gym.

2026-01-30 • via Nuitee
M
Marinee • family_with_children • th
10
2026-01-28 • via Nuitee
P
Patchanee • family_with_children • th
8
ตัวอาคารภายนอกดูเก่า แต่ภายในห้องพักกว้างขวาง สะอาดมาก ราคาห้องพักไม่แพง แนะนำเลยค่ะโรงแรมนี้
Pros:

อาหารเช้า เมนูหลากหลายพอใช้ รสชาดดี

Cons:

พนักงานต้อนรับมีคนเดียว ทำให้ต้องรอ check in นานพอสมควร

2026-01-28 • via Nuitee
N
Narongkorn • couple • gb
10
If I have chance to come back to Thailand, I will be there again
Pros:

Nice & clean

Cons:

Staffs are friendly and helpful

2026-01-26 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-01-24 • via Nuitee
ธนพล • extended_group • th
10
2026-01-24 • via Nuitee
P
Pietro • couple • it
8
2026-01-22 • via Nuitee
D
Derek • family_with_children • ie
9
Great recommended but 3km from the center.
Pros:

Nice place, nice staff, nice breakfast recommended.

Cons:

Location is 3km out of central Udon so a taxi ride to the center if without a car.

2026-01-19 • via Nuitee
S
Sypaphay • family_with_children • la
6
Pros:

Nice and clean room

2026-01-19 • via Nuitee
S
Salvatore • extended_group • it
8
2026-01-18 • via Nuitee