Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding staff service
Spacious and clean rooms
Cons:
Issues with cleanliness
Limited buffet variety

Categories

Cleanliness
7.73
Generally clean but noted issues with the toilet and missed items in the room.
Service
8.9
Outstanding service highlighted by multiple staff members, especially Maryjane.
Location
8.44
Location is good, though mentioned as a bit far from town.
Room Quality
7.89
Rooms are spacious and clean, with some missed amenities.
Amenities
8.12
Standard amenities, but room for improvement in variety of buffet options.
Value for Money
7.88
Good overall value, but suggestions for improvement in room features.
Food and Beverage
8.23
Standard food quality, with requests for increased variety at buffets.
Overall Experience
8.4
Very enjoyable stay, looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:02

Property Description

Luxurious Accommodation
PrideInn Azure Hotel Nairobi Westlands offers elegantly decorated rooms with modern amenities, including a fireplace, flat-screen TV, and minibar. Relax in style and comfort during your stay.

Dining and Entertainment
Indulge in a culinary journey at the à la carte and buffet restaurant, offering a variety of delicious dishes. Unwind with a drink at the bar or socialize in the shared lounge. Enjoy a memorable dining experience without leaving the hotel premises.

Convenient Location
Situated just 4.5 km from Nairobi's central business district, and in close proximity to shopping centers and the airport, PrideInn Azure Hotel Nairobi Westlands provides easy access to key destinations. Experience convenience and luxury at its best.

Experience luxury, convenience, and top-notch service at PrideInn Azure Hotel Nairobi Westlands. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 620 reviews
Cleanliness: 7.73
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.12
Value for Money: 7.88
Food and Beverage: 8.23
Overall Experience: 8.4
W
Waleed • extended_group • eg
10
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
M
Mussa • couple • ke
8
2026-05-04 • via Nuitee
M
Mussa • solo_traveller • ke
8
Pros:

Good breakfast

2026-05-04 • via Nuitee
A
Adom • couple • gh
9
2026-05-02 • via Nuitee
嬿庭 • solo_traveller • tw
9
2026-04-29 • via Nuitee
S
Salmon • solo_traveller • za
1
2026-04-29 • via Nuitee
D
David Prosper • solo_traveller • mu
8
2026-04-28 • via Nuitee
G
Giovanna • family_with_children • it
10
Pros:

Tutto

Cons:

Nulla

2026-04-27 • via Nuitee
P
Private Spa • family_with_children • ch
10
It was good staying with you-
Pros:

Room was perfect but lacks a Microwave, i would consider putting one in a (Family Room)
Breakfast lacked nothing was perfect
Location Amazing and easy to go anywhere, felt very safe as well thank you,

Cons:

Some staff members were not so friendly probably needs more training and to learn not to Judge a book by its cover, every Guest deserves to be treated the same, no mamtter the colour-

2026-04-26 • via Nuitee
B
Biftu • extended_group • ke
7
2026-04-24 • via Nuitee
M
muhammad • couple • us
10
2026-04-21 • via Nuitee
C
catherine mutio • couple • de
10
A good place, perfect location
Pros:

Breakfast was buffet,had enough variety of foods

Cons:

Nothing

2026-04-12 • via Nuitee
Y
Yetunde • family_with_children • us
8
2026-04-10 • via Nuitee
S
shahid • solo_traveller • pk
1
Cons:

Property is under renovation all paint work is going on to much smell and main lobby is closed restaurants are closed. Should not stay in this hotel still 3 to 4 months renovation work will go on

2026-04-09 • via Nuitee
S
Sylvia • couple • ke
9
2026-04-04 • via Nuitee
S
Srinivas • family_with_children • in
9
2026-04-03 • via Nuitee
J
Julie • family_with_children • re
5
Bof bof
Cons:

Un temps d'attente incroyable check-in
Un petit déjeuner qui n'avait rien d'exceptionnel ou rien de particulier.
Chambre bruyante on entend tout ce qui se passe dans le couloir et il y a beaucoup de lumière ( les rideaux ne sont pas très occultants)
Vraiment pas terrible pour un 4 étoiles

2026-04-03 • via Nuitee
R
RareGem • solo_traveller • ng
10
Cosy. Good food. Very clean. Enjoyed my stay.
Pros:

Absolutely enjoyed my stay. Exceptionally clean. Friendly and very helpful staff. Especially Philip who was very helpful and detailed. Loved their food too. The daily water refills were a bonus. I will definitely come back here anytime I am in Nairobi.

Cons:

Nothing at all.

2026-04-02 • via Nuitee
M
Mir Hossein • couple • nl
9
Het personeel was erg vriendelijk en behulpzaam en ik waardeerde hun gastvrijheid. Het hotel zelf was goed en comfortabe
2026-03-27 • via Nuitee
E
Elujoba • solo_traveller • ph
10
2026-03-27 • via Nuitee