Express inn & suites

Hotels
6.3 (262 reviews)
2841 Classen Boulevard , Norman , us

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious rooms
Great value for money
Cons:
Bugs present
Bad odors
Room maintenance issues
Inconvenient bathroom setup

Categories

Cleanliness
3.81
Several mentions of bugs and strong cleaning agent smells.
Service
8.28
Staff was nice and helpful; overall positive feedback.
Location
7.82
Convenient location; close to university.
Room Quality
5.27
Some issues noted, such as dated rooms and uncomfortable bathroom amenities.
Amenities
5.8
Missing furniture and leaking sink; overall basic amenities.
Value for Money
7.26
Affordable price with some expectations for improvements.
Food and Beverage
6.11
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
6.08
Mixed feelings about the stay; some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:10

Property Description

Convenient Location
Located just 1.8 km from University of Oklahoma Golf Course, our hotel offers easy access to popular attractions.

Comfortable Accommodation
Relax in air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy the cozy seating area and crisp linens in every room.

Great Amenities
Indulge in a delicious American breakfast each morning and take advantage of free parking, business center, and entertainment staff.

Book now and experience a comfortable stay at Express inn & suites in Norman!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKC

Location

Guest Reviews

6.3
Based on 262 reviews
Cleanliness: 3.81
Service: 8.28
Location: 7.82
Room Quality: 5.27
Amenities: 5.8
Value for Money: 7.26
Food and Beverage: 6.11
Overall Experience: 6.08
M
Martha • family_with_children • us
9
A wonderful home away from home.
Pros:

This is my 2nd stay. It’s relaxing and feels homey.

Cons:

I found a small hair on one of the towels. That was the only minor disappointment. Beds a little small but I can accommodate.

2026-07-25 • via Nuitee
D
David • couple • us
1
I would not stay in this filthy dump of a hotel again.
Pros:

Staff was friendly and swapped us to a slightly better room.

Cons:

The entire place smelled like cat pee which may have been the paint being used. The first room's furniture had mystery stains, the a/c smelled like mold and there was toilet paper stuffed in the fire detection system. The second room the a/c couldn't be adjusted and leaked and the lamps had no shades on them.

2026-07-20 • via Nuitee
T
Thompson • solo_traveller • us
10
2026-07-11 • via Nuitee
K
kevin • couple • us
4
Room was WELL below expectations.
Pros:

Not really anything. Won’t stay here again.

Cons:

Room was not what was expected at all. Tv was definitely 10-15 years old. Multiple non functioning outlets, light was burnt out in the main entrance of the rooms

2026-06-28 • via Nuitee
F
Flanagan • solo_traveller • us
10
Pros:

The staff were very helpful and friendly. Breakfast was good. Nice and cold room.

Cons:

There's nothing I didn't like. Great safe place to stay. I can guarantee it.

2026-06-21 • via Nuitee
J
James • solo_traveller • us
6
Pros:

Location was near what I came to see and do

Cons:

Parking! I received $125 parking ticket because it wasn't made clear to me at the front desk where I was supposed to park

2026-06-20 • via Nuitee
M
Mark • extended_group • us
6
Except for AC leak snafu everything was great!
Pros:

Staff beery helpful. Room access easy. Location for my event was excellent.

Cons:

AC evaporation leaking on floor in room.

2026-06-17 • via Nuitee
B
Bolinger • couple • us
6
It was for one night and it was clean and good value
Pros:

Convenient and clean

Cons:

Rough guest and coffee with no cream and sweetener

2026-06-15 • via Nuitee
K
Kelsey • family_with_children • us
7
2026-06-15 • via Nuitee
T
Thompson • solo_traveller • us
10
2026-06-14 • via Nuitee
J
Jonathan • solo_traveller • us
8
Comfortable
Pros:

Room size

Cons:

TV

2026-06-09 • via Nuitee
F
Freta • solo_traveller • us
1
2026-06-06 • via Nuitee
N
Nilsa • solo_traveller • us
5
Fair for the price
Pros:

Location

Cons:

It was not clean

2026-06-02 • via Nuitee
A
Amanda • family_with_children • us
6
Questionable people coming in and out. Guy was getting in elevator with shopping cart.
Pros:

Rooms were very large. Bed was comfortable.

Cons:

The rooms were very basic but bed was comfortable. Missing trim, broken mirror, sagging couch. Ran out of spoons and syrup at breakfast. Very basic breakfast.

2026-06-01 • via Nuitee
T
Tristan • couple • us
10
Not bad for the price excellent staff!!
Pros:

Ac wasn’t working in the room and they changed it out for me really quick! Rooms were clean bed was comfortable

Cons:

Pillows were thin and not too many options for breakfast

2026-05-31 • via Nuitee
S
Susan • solo_traveller • us
10
2026-05-30 • via Nuitee
R
Ronspiez • solo_traveller • us
7
Pros:

Close to OU.

2026-05-26 • via Nuitee
H
Hunter • family_with_children • us
7
It was a good stay and friendly staff.
Pros:

Location was my biggest like, having breakfast the next morning was also an added benefit. Staff was super friendly and helpful.

Cons:

My Iron had to be replaced because of black seeping water. However, staff was super helpful and quick to replace.

2026-05-20 • via Nuitee
H
Her • solo_traveller • us
6
Pros:

Everything

Cons:

None

2026-05-18 • via Nuitee
D
daniel • solo_traveller • us
2
Don't waste your Money
Pros:

The lady at the front desk was pleasant, and didnt hesitate to give us another room after discovering the TV wasnt working.

Cons:

My wife and I both spotted baby roaches in the bathroom, the sink was very slow to drain, and the smoke detectors were wrapped with plastic grocery bags. Don't get me started about the creepy men loitering the 2nd level hallways.. I should've taken pictures, but honestly just wanted to get a couple hours rest and get the hell outta there.

2026-05-12 • via Nuitee