Sea Containers London

Hotels
9.2 (10344 reviews)
20 Upper Ground , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent amenities
Cons:
Small room sizes
Issues with check-out
Holding deposit confusion

Categories

Cleanliness
9.1
Rooms were clean and comfortable.
Service
10
Staff was lovely and provided outstanding client experience.
Location
10
Excellent location close to transport and attractions.
Room Quality
8.6
Rooms were clean and comfortable, with some small issues.
Amenities
9.1
Great amenities including lounge bar and complimentary water.
Value for Money
8.6
Reasonable prices considering the location, with minor inconveniences.
Food and Beverage
8.6
Limited experience with food, though breakfast charges applied.
Overall Experience
9.6
Overall an amazing stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

Riverside Luxury at Sea Containers London

Riverside Dining and Rooftop Views
Indulge in a culinary experience at the riverside restaurant or sip on cocktails at the rooftop bar while enjoying panoramic views of London.

Designer Rooms with Thames Views
Relax in style in rooms designed by Tom Dixon, featuring bespoke furniture, marble bathrooms, and views of the River Thames for a truly luxurious stay.

Entertainment and Convenience
Catch a movie at the on-site cinema, stay connected with free WiFi, and explore top London attractions just minutes away. Book now for an unforgettable stay at Sea Containers London.

Important information:

Debit and credit cards will be pre-authorized at check-in for the amount of your stay, plus an amount of GBP 100 per room per night to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Children can be accommodated in rooms subject to bedding. Pets are allowed but only in certain room categories and with the below conditions: - Animal must weigh 20lbs / 9.1kg or less. - GBP 100 nonrefundable deposit will be collected upon arrival. - Contract/Waiver must be signed upon arrival. - Pets are not allowed in the bars or restaurants. - Pets may not be unattended in guest rooms. Please note, the card holder and the same card used to make the booking must be present at check-in. If the card is not presented, the property will require another payment method. Smoking, including the smoking of e-cigarettes and vaping, is prohibited everywhere on our premises, except for the patios of Superior Patio Rooms. Please note that, in case a guest if found smoking in our premises, a fine of £350 will be applied to the bill. You may smoke on the terrace of the 12th Knot bar from the opening time of the venue until 10.00 p.m. Smoking is also permitted on the river walk alongside the hotel, and cigarette posts are available for guests’ use. From July 2023 a discretionary 5% accommodations service charge will be added to your bill on check-out. This is distributed among our staff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Guest Reviews

9.2
Based on 10344 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.6
S
Steve couple gb
9
2026-07-18 via Nuitee
J
Jade couple gb
10
Excellent
Pros:

All of it, lovely great location staff really helpful and friendly

2026-07-18 via Nuitee
J
James couple gb
10
2026-07-18 via Nuitee
T
Tatiana family_with_children fr
9
Superbe hôtel bien situé
Pros:

L’emplacement, la vue, l’hôtel en lui même très beau, le confort

Cons:

Tout était très bien, seul regret : le bar de l’hôtel avec une très belle terrasse en bord de Tamise était cher, donc pas propice pour prendre un dernier verre le soir

2026-07-18 via Nuitee
C
Carlos alberto couple py
10
2026-07-17 via Nuitee
S
Stella family_with_children ar
9
Lo recomiendo.
Pros:

La ubicación, las instalaciones.

Cons:

Poca proactividad para informar los servicios incluidos.

2026-07-17 via Nuitee
C
Carlos alberto couple py
10
2026-07-17 via Nuitee
A
Aleksandr family_with_children kz
10
2026-07-16 via Nuitee
S
Suramelashvili couple gb
5
2026-07-16 via Nuitee
R
Raed solo_traveller sa
1
Pros:

The location is nice

Cons:

Sea Containers always steel extra money from your credit card and deposit with no right or reason, and when i asked for the reason of the deduction after you leave, they sent me an invoice for things that i didn't take or even know where was it in the room.

2026-07-16 via Nuitee
S
Samantha couple gb
10
2026-07-16 via Nuitee
M
Michael couple gb
10
We really enjoyed our stay and would book again.
Pros:

The staff were friendly, approachable and efficient. The room was lovely, clean and the view was great. The facilities were great and the food in the restaurant was not only tasty but it was served very quickly. The ability to park at the hotel was a real bonus.

Cons:

The air conditioning in the room wasn’t that good. It didn’t actually cool the room that much even on its coldest setting.

2026-07-16 via Nuitee
J
Jonathan couple gb
10
Fantastic Room, Fantasic View, Fantastic Service
Pros:

Fantastic room, excellent service, brilliant visit.

Cons:

Nothing it was all brilliant, there is not a single negative thing i can say

2026-07-15 via Nuitee
T
Taşdemir couple ro
10
2026-07-15 via Nuitee
M
Marc family_with_children fr
9
2026-07-15 via Nuitee
E
Eduardo family_with_children pe
9
Pros:

Cerca a big ben

Cons:

Restaurante no tenía muchas opciones

2026-07-15 via Nuitee
L
Linda couple gb
10
A fantastic hotel in a fabulous location
Pros:

Loved the way the hotel was so different from other hotels The room was very modern and comfortable loved the bathroom lots of space near the washbasin to put things

2026-07-15 via Nuitee
C
Catherine couple gb
7
2026-07-14 via Nuitee
J
Joanne couple gb
10
2026-07-14 via Nuitee
K
Khalid couple sa
10
2026-07-14 via Nuitee