Sea Containers London

Hotels
9.2 (9869 reviews)
20 Upper Ground , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent amenities
Cons:
Small room sizes
Issues with check-out
Holding deposit confusion

Categories

Cleanliness
9.1
Rooms were clean and comfortable.
Service
10
Staff was lovely and provided outstanding client experience.
Location
10
Excellent location close to transport and attractions.
Room Quality
8.6
Rooms were clean and comfortable, with some small issues.
Amenities
9.1
Great amenities including lounge bar and complimentary water.
Value for Money
8.6
Reasonable prices considering the location, with minor inconveniences.
Food and Beverage
8.6
Limited experience with food, though breakfast charges applied.
Overall Experience
9.6
Overall an amazing stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

Riverside Luxury at Sea Containers London

Riverside Dining and Rooftop Views
Indulge in a culinary experience at the riverside restaurant or sip on cocktails at the rooftop bar while enjoying panoramic views of London.

Designer Rooms with Thames Views
Relax in style in rooms designed by Tom Dixon, featuring bespoke furniture, marble bathrooms, and views of the River Thames for a truly luxurious stay.

Entertainment and Convenience
Catch a movie at the on-site cinema, stay connected with free WiFi, and explore top London attractions just minutes away. Book now for an unforgettable stay at Sea Containers London.

Important information:

Debit and credit cards will be pre-authorized at check-in for the amount of your stay, plus an amount of GBP 100 per room per night to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Children can be accommodated in rooms subject to bedding. Pets are allowed but only in certain room categories and with the below conditions: - Animal must weigh 20lbs / 9.1kg or less. - GBP 100 nonrefundable deposit will be collected upon arrival. - Contract/Waiver must be signed upon arrival. - Pets are not allowed in the bars or restaurants. - Pets may not be unattended in guest rooms. Please note, the card holder and the same card used to make the booking must be present at check-in. If the card is not presented, the property will require another payment method. Smoking, including the smoking of e-cigarettes and vaping, is prohibited everywhere on our premises, except for the patios of Superior Patio Rooms. Please note that, in case a guest if found smoking in our premises, a fine of £350 will be applied to the bill. You may smoke on the terrace of the 12th Knot bar from the opening time of the venue until 10.00 p.m. Smoking is also permitted on the river walk alongside the hotel, and cigarette posts are available for guests’ use. From July 2023 a discretionary 5% accommodations service charge will be added to your bill on check-out. This is distributed among our staff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Guest Reviews

9.2
Based on 9869 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.6
A
Alison couple gb
10
Excellent
Pros:

Lovey hotel and staff very helpful

2026-04-18 via Nuitee
E
Elizabeth extended_group gb
10
A fantastic night’s stay to celebrate our daughter’s 18th birthday.
Pros:

It’s in such a great location, with beautiful views of the Thames. Stylish and classy decor with well appointed rooms. Staff were fantastic and upgraded us to a suite, which was a wonderful surprise and much appreciated. Wish we could have stayed longer!

Cons:

Only small issue was that the phone in our room didn’t seem to work.

2026-04-18 via Nuitee
M
Margaret couple gb
8
2026-04-18 via Nuitee
S
samantha couple gb
9
Enjoyable stay
Pros:

The location is perfect to explore London. The staff were very friendly and it was great to have free water stations on each floor

2026-04-18 via Nuitee
P
Probbing couple gb
10
2026-04-18 via Nuitee
O
Onisiforou solo_traveller cy
9
Pros:

Excellent location, kind and helpful staff, delicious and rich breakfast.

2026-04-18 via Nuitee
G
Geert family_with_children be
9
2026-04-16 via Nuitee
A
Alexandra couple gb
8
2026-04-16 via Nuitee
R
Ruth family_with_children gb
10
2026-04-16 via Nuitee
K
Kirk couple gb
10
Lovely hotel, even better staff great if you’re visiting London
Pros:

Spot on location

Cons:

A bit pricey in the bar

2026-04-16 via Nuitee
G
Genevieve couple au
10
Really lovely and staff are super helpful
Pros:

Fantastic location. Vibrant well appointed hotel.

2026-04-15 via Nuitee
O
Osaze family_with_children ng
9
It was great.
Pros:

The staff were very pleasant and the location was excellent.

Cons:

Nothing.

2026-04-15 via Nuitee
S
sheila couple gb
10
2026-04-14 via Nuitee
X
Xtra solo_traveller gb
9
Nice Hotel
Pros:

Extremely comfortable bed & lovely roof top bar

Cons:

Could not check in until 3pm....and infact did not get our room until 3.20pm

2026-04-14 via Nuitee
N
Noor couple gb
9
2026-04-14 via Nuitee
R
Romy family_with_children be
9
2026-04-14 via Nuitee
A
Aaron family_with_children gb
10
Great atmosphere due to the great staff! Worth staying at!
Pros:

Made my daughter and I feel very special. Managers are all fantastic and the concierge guy who welcomed us was an absolute joy (Hulio, I think his name was). The gentleman on the desk at breakfast was a joy. All the staff are very welcoming!

2026-04-14 via Nuitee
D
Derek family_with_children gb
10
Pros:

Absolutely fantastic Hotel, amazing location and amazing service

Cons:

Nothing :)

2026-04-14 via Nuitee
D
Dominika couple pl
10
2026-04-14 via Nuitee
C
Caroline couple gb
6
Gloomy dark hot
Pros:

The breakfast was good.
The staff in the cocktail bar were brilliant , especially the Irish guy , he was very friendly and sat and talked to everyone and very knowledgeable about all drinks.

Cons:

The hotel is too dark and couldn’t see anything at all.
Very bad if your sight isn’t the best.
The seating is awful , just extremely uncomfortable everywhere.
The longe area by the cocktail bar the seating too low and rock hard as was seating in cocktail bar.
Just nowhere comfortable at all!

No water in rooms had to walk back towards the lift to fill up jug.
This is poor as bottled water should be supplied free of charge to all rooms.
As someone will mobility issues this was a huge inconvenience.

The room was not worth the price at all.

2026-04-13 via Nuitee