Sea Containers London

Hotels
9.2 (10311 reviews)
20 Upper Ground , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent amenities
Cons:
Small room sizes
Issues with check-out
Holding deposit confusion

Categories

Cleanliness
9.1
Rooms were clean and comfortable.
Service
10
Staff was lovely and provided outstanding client experience.
Location
10
Excellent location close to transport and attractions.
Room Quality
8.6
Rooms were clean and comfortable, with some small issues.
Amenities
9.1
Great amenities including lounge bar and complimentary water.
Value for Money
8.6
Reasonable prices considering the location, with minor inconveniences.
Food and Beverage
8.6
Limited experience with food, though breakfast charges applied.
Overall Experience
9.6
Overall an amazing stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

Riverside Luxury at Sea Containers London

Riverside Dining and Rooftop Views
Indulge in a culinary experience at the riverside restaurant or sip on cocktails at the rooftop bar while enjoying panoramic views of London.

Designer Rooms with Thames Views
Relax in style in rooms designed by Tom Dixon, featuring bespoke furniture, marble bathrooms, and views of the River Thames for a truly luxurious stay.

Entertainment and Convenience
Catch a movie at the on-site cinema, stay connected with free WiFi, and explore top London attractions just minutes away. Book now for an unforgettable stay at Sea Containers London.

Important information:

Debit and credit cards will be pre-authorized at check-in for the amount of your stay, plus an amount of GBP 100 per room per night to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Pre-authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Children can be accommodated in rooms subject to bedding. Pets are allowed but only in certain room categories and with the below conditions: - Animal must weigh 20lbs / 9.1kg or less. - GBP 100 nonrefundable deposit will be collected upon arrival. - Contract/Waiver must be signed upon arrival. - Pets are not allowed in the bars or restaurants. - Pets may not be unattended in guest rooms. Please note, the card holder and the same card used to make the booking must be present at check-in. If the card is not presented, the property will require another payment method. Smoking, including the smoking of e-cigarettes and vaping, is prohibited everywhere on our premises, except for the patios of Superior Patio Rooms. Please note that, in case a guest if found smoking in our premises, a fine of £350 will be applied to the bill. You may smoke on the terrace of the 12th Knot bar from the opening time of the venue until 10.00 p.m. Smoking is also permitted on the river walk alongside the hotel, and cigarette posts are available for guests’ use. From July 2023 a discretionary 5% accommodations service charge will be added to your bill on check-out. This is distributed among our staff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Guest Reviews

9.2
Based on 10311 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.6
N
nacci • family_with_children • it
6
2026-06-27 • via Nuitee
A
Anne • solo_traveller • no
10
Pros:

Flott hotell, god frokost. Romslig bad og fint rom.

2026-06-27 • via Nuitee
D
Dafna • extended_group • il
10
2026-06-27 • via Nuitee
M
Mark • couple • gb
7
Pleasant stay at a nice hotel
Pros:

Central location was great. Restaurant was great. Staff were very welcoming.

Cons:

We were allocated a disabled room upon arrival which I didn’t have an issue with. The room itself didn’t blow us away compared to other properties we have stayed in around central London, within the same price range.

2026-06-27 • via Nuitee
T
tyrone • solo_traveller • ae
9
2026-06-26 • via Nuitee
M
Matthew • couple • gb
9
2026-06-26 • via Nuitee
F
Fran • solo_traveller • gb
9
2026-06-26 • via Nuitee
M
Malcolm • couple • za
10
i did a complete the direct survey for Sea Container and gave them a 10 Plus.
Pros:

everything

Cons:

nothing

2026-06-25 • via Nuitee
K
karen • couple • gb
9
2026-06-25 • via Nuitee
J
Joshua • couple • gb
1
Poor, not a 5 star hotel. Rooms are dated. The staff however on a whole were great.
Pros:

Good location on the river.

Cons:

The room next door had toddlers screaming shouting and playing at midnight which went on for over an hour. I phoned reception who sent staff up to listen outside the rooms, to which I had a phone call back saying they couldn’t hear anything. I told them to come in to my room to which they immediately heard the noise. Reception then phoned me and tried to move me at 01:15 to the room next door to them again on the other side of the wall (laughable at this point). They stated the room would be “quiet”. The staff asked the room to keep the noise down but the people staying in there didn’t listen and just carried on making all this noise. At this point I had to go downstairs and speak with the night manager who eventually moved us to a different floor. For an apparent 5 star hotel you wouldn’t expect this.

2026-06-25 • via Nuitee
L
Lube • family_with_children • cz
10
Pros:

Hotel nám poskytl pokoj vyšší kategorie. Krásný výhled na řeku a město. Vše čisté a v pořádku.

2026-06-24 • via Nuitee
S
Sharna • couple • au
10
Perfect location, amazing staff, perfect rooms.
Pros:

Excellent stay. Perfect location.

Cons:

I liked everything.

2026-06-23 • via Nuitee
A
Amanda • couple • gb
10
Great location.
Pros:

Central to what we wanted. Great location.

Cons:

Nothing.

2026-06-22 • via Nuitee
L
Luke • couple • gb
10
Magical
Pros:

Beautiful

Cons:

Nothing

2026-06-22 • via Nuitee
H
Hans-Martin • solo_traveller • de
6
Sehr gute Lage mit Verbesserungspotenzial im Service und Ausstattung
Pros:

Lage ist sehr gut, Hotel liegt direkt an der Themse

Cons:

Zimmer mit zwei schmalen Doppelbetten für drei Personen, fast keine Staumöglichkeiten für Kleidung und Koffer, Dusche in der Badewanne beim Ausstieg gefährlich (Rutschgefahr)

2026-06-22 • via Nuitee
S
Sarah-Louise • solo_traveller • gb
8
2026-06-21 • via Nuitee
D
David • couple • gb
10
2026-06-21 • via Nuitee
C
Ching • couple • tw
10
2026-06-21 • via Nuitee
J
Julia • solo_traveller • de
9
Super!
Pros:

Terrasse toll, schönes Hotel, super Lage!!

Cons:

-

2026-06-20 • via Nuitee
S
Skady • family_with_children • de
8
Cons:

We booked because of the rooftop bar and only learned upon arrival that only 18+ are allowed there so we missend it completely

2026-06-20 • via Nuitee