Hyatt Place Baltimore Inner Harbor

Hotels
Hyatt Place
8.4 (1504 reviews)
511 South Central Avenue , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Pool issues
Food quality
Cleanliness concerns

Categories

Cleanliness
7.79
Several guests mentioned issues with cleanliness, including unclean linens and sofa stains.
Service
9.26
Many guests praised the staff for their helpfulness and friendliness.
Location
9.3
The location received high marks for being convenient and near attractions.
Room Quality
8.25
Room quality was mostly positive, though some rooms had issues like stains.
Amenities
7.78
Amenities like the pool were criticized for being out of service or poorly maintained.
Value for Money
8.74
Perceived value is good, but some guests felt misled about certain offerings.
Food and Beverage
7.29
Breakfast and kitchen services were often noted as disappointing.
Overall Experience
8.76
General sentiment was positive despite some setbacks and disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:06

Property Description

Indulge in Luxury at Hyatt Place Baltimore Inner Harbor

Relaxation at its Finest: Dive into our indoor swimming pool or savor a delicious meal at our on-site restaurant.

City Views and Comfort: Enjoy stunning city views from each guest room, equipped with a flat-screen TV and a cozy seating area.

Convenience at Your Fingertips: Stay connected with free WiFi, keep fit at the fitness centre, and host events effortlessly with our meeting facilities.

Experience the best of Baltimore at Hyatt Place Baltimore Inner Harbor. Book your stay now for a memorable getaway!

Important information:

Please note that road construction in the area has limited access to the front of the hotel. Please contact the property for assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1504 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
R
Robin couple us
1
Uncomfortable
Pros:

The property was old. Needs renovating.

Cons:

Old and needs renovating.

2026-04-12 via Nuitee
J
Juan couple uy
1
Espantosa atención del personal
Cons:

Tuve un incidente de un faltante o robo de la habitación y el personal del hotel como el gerente no resolvió ni dio una solución. Lamentable!

2026-04-10 via Nuitee
R
Ray family_with_children us
10
2026-04-10 via Nuitee
R
Renee couple us
8
2026-04-09 via Nuitee
J
Jakob family_with_children us
10
2026-04-09 via Nuitee
J
Joanna couple us
7
2026-04-06 via Nuitee
V
virginia couple es
4
No lo aconsejo
Pros:

Nada. Hotel muy descuidado, le falta limpieza y mantenimiento, para ser un Hyatt, parece un motel. Muy caro para la calidad del alojamiento.

Cons:

Además de lo comentado, que es un hotel de antes de la guerra, el sofá estaba sucio, con muchas manchas, la moqueta, el baño era del siglo pasado. El desayuno era de muy muy mala calidad. Lo único que estaba bueno era el agua. No fruta, no yogures, nada de nada. Beacon y huevina. No volvería a hospedarme tenía muchas esperanzas de un bonito alojamiento y ha sido un fracaso muy caro.

2026-04-06 via Nuitee
A
Alexis family_with_children us
10
2026-04-06 via Nuitee
O
O'Malley family_with_children us
8
Pros:

The people were great and friendly

Cons:

Did get time in the pool

2026-04-06 via Nuitee
C
Cohren couple us
10
2026-04-06 via Nuitee
K
Kimberlee family_with_children us
7
Nice stay, stupid pool “rule”
Pros:

The room was a good size and very clean. We loved the views from the large windows. It was very close to a lot of things. The guy who was doing valet the days we were there was very kind and helpful.

Cons:

My girls were looking forward to going to the pool. We booked a hotel with a pool specifically. They talked about it the whole 7 hour drive. At check-in, we were informed we had to ‘sign up’ for the pool and that everything was full for the night into the next evening (at the time we already had an event to go to)…so we didn’t get to utilize the pool at all and they were disappointed. I find that annoying and if we would have known beforehand that we could not freely use the pool, I would probably have booked elsewhere.

2026-04-06 via Nuitee
X
Xiaoyan family_with_children us
8
Pros:

Nice, convience

2026-04-06 via Nuitee
C
cynthia family_with_children us
7
Pros:

This hotel is in a great location. The room was very clean

Cons:

This was a really busy weekend due to Easter, it seemed over sold and under staffed. I would stay here again on a regular weekend, I think this was probably just a fluke.

2026-04-05 via Nuitee
S
Stevenson solo_traveller us
10
2026-04-03 via Nuitee
H
Haniyah couple us
10
2026-04-01 via Nuitee
H
Hilary couple us
6
2026-04-01 via Nuitee
H
Hoschang family_with_children cn
6
Für ein Hayatt hätte ich mehr erwartet.
Pros:

Die Lage ist sehr gut. Hotel ist modern eingerichtet. Preisleistung ist sehr gut.

Cons:

Wir konnten in unsere Zimmer um 19 Uhr erst einchecken, da sie mit der Reinigung nicht fertig waren. Wir waren kein Einzelfall. Duscharmatur war defekt und musst erst repariert werden.

2026-04-01 via Nuitee
J
Jasmine couple us
1
Terrible customer service.
2026-03-31 via Nuitee
A
Areayol family_with_children us
10
I got the room just to get away and I love everything about the hotel
Pros:

I love this hotel the staff was so nice and friendly

Cons:

Breakfast

2026-03-31 via Nuitee
D
Deseree couple us
10
2026-03-30 via Nuitee