Grand Santhi Hotel

Hotels
7.8 (54 reviews)
Jalan Patih Jelantik No 1, Bali , Denpasar , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Helpful staff
Cons:
Cleanliness concerns
Odor issues in rooms

Categories

Cleanliness
5.38
One review indicated cleanliness issues with a lack of European standards.
Service
8.85
Overall positive sentiment regarding the staff's attentiveness and helpfulness.
Location
8.39
Good location within walking distance to the mall; positive sentiment expressed.
Room Quality
7.84
Generally spacious and comfortable rooms; however, one mention of strong odor in some rooms.
Amenities
8.37
Positive remarks about the swimming pool and breakfast; overall good amenities.
Value for Money
7.83
Overall decent value but some dissatisfaction could affect perceived value.
Food and Beverage
7.38
Breakfast received mixed reviews; described as 'so so.'
Overall Experience
8.35
Many positive experiences highlighted despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:01

Property Description

Luxurious Amenities
Grand Santhi Hotel offers an outdoor pool and air-conditioned rooms with private balconies, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy free Wi-Fi, private parking, and access to a 24-hour front desk and laundry services, making their stay stress-free and enjoyable.

Delicious Dining Options
Indulge in a variety of a la carte local and Chinese dishes at the hotel's restaurant, adding a culinary delight to your overall experience.

Book your stay at Grand Santhi Hotel now to enjoy these fantastic amenities and services!

Important information:

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 54 reviews
Cleanliness: 5.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
M
madepertiwi solo_traveller id
9
2026-01-23 via Nuitee
H
Happiness22501533392 Family
10
hotel in denpasar
Pros:

so far so good, can be one of recommendations hotel for short trip in denpasar (especially for family trip) 🙂🙂🙂🙂🙂🙂🙂

2025-12-18 via Tripadvisor
英萊 family_with_children tw
10
Pros:

big space and bed

2025-11-13 via Nuitee
S
sani extended_group id
7
Pros:

Hotelnya lumayan bagus, pelayanan bagus, sarapannya juga enak-enak. cuma sayang Liftnya cuma 1. Ketika lift di service, harus nunggu sampai selesai, atau naik tangga bagi yg masih kuat.

2025-10-29 via Nuitee
D
Dream00900068866 Solo travel Jakarta, Java
10
nice hotel in Renon Area
Pros:

good location. 5 minutes walk from mall. fast check in. fast check out. nice and helpful FO staff. clean room. nice pool. breakfast so so.

2025-10-24 via Tripadvisor
J
Judith couple au
10
Pros:

Large room, comfy bed, attentive and courteous staff. Massive swimming pool.

2025-10-21 via Nuitee
E
Erna family_with_children id
6
2025-10-20 via Nuitee
D
Daniel family_with_children nz
9
2025-10-19 via Nuitee
M
Mohamed rida couple nl
10
2025-10-12 via Nuitee
A
Andrea family_with_children de
8
Für einen kurzen Aufenthalt ist das Hotel gut.
Pros:

Zentral gelegen

Cons:

Sauberkeit war nicht europäischer Standard

2025-10-08 via Nuitee
A
Artur extended_group pt
1
Terrible!
Cons:

Our stay was horrific. The first night we felt a strange smell and strong(paint or gas) in the room we called reception to get someone on the room about the smell. At first he said he didn’t feel anything when we ask again he changed his opinion. After, they told as it was pesticide while smilling like it was normal… and it was put at 22pm- that’s outrageous! They didn’t inform anyone. They changed us to another room which was way worst… had bats on the balcony. After all that we didn’t get any refund. Bad staff and bad accomodities. Shamefull!!!!!

2025-09-07 via Nuitee
T
Thủy extended_group vn
8
Suitable for quiet place to work.
Pros:

Good breakfast

2025-08-18 via Nuitee
?
?? family
8
Pros:

スタッフがにこやかで丁寧で、印象が良かったです。ホテル内にプールやレストラン、近くには徒歩で行けるショッピングモールがあり、都市の中でも充実している場所にあると思います。

2025-08-16 via Nuitee
D
dayuwerdid Business
8
REVIEW ABOUT HOTEL GRAND SANTHI
Pros:

THE HOTEL IS GOOD,COMFORTABLE,IT'S NICE THAT THERE'S A SWIMMING POOL SO THE KIDS LIKE TO STAY HERE,THANKS TO HOTEL GRAND SANTHI

2025-08-11 via Tripadvisor
T
thechurchfellowshipm Family
10
A great place to stay
Pros:

Had a fantastic stay! The room was clean and comfortable, staff were friendly and helpful, and the amenities were top-notch. Highly recommend this hotel to anyone visiting!

2025-08-04 via Tripadvisor
G
Grégory family_with_children fr
8
Pros:

Petit déjeuner copieux et personnel sympathique.

2025-08-04 via Nuitee
I
I Gusti Surya couple id
8
2025-07-22 via Nuitee
K
Kulwinder partner
2
Pros:

I recently stayed at Hotel Grand Santhi and unfortunately had a very unpleasant experience. The property was unclean and poorly maintained, with visible mold and cockroaches in multiple areas. The food hygiene was unacceptable — I found dead flies in the meal that was served, and the breakfast buffet had fruits infested with ants and flies.

The kitchen staff was polite, but there were very limited vegetarian options, and I strongly advise against booking with dinner included — it’s simply not worth it.

The hotel environment was extremely noisy, especially around the pool area, which felt more like a school playground with too many unsupervised kids running around. The overall atmosphere did not resemble a relaxing or welcoming hotel experience at all.

Honestly, I don’t believe this property meets even basic hospitality standards. I would not recommend staying here, especially if you value cleanliness, peace, and decent food hygiene.

2025-06-18 via Nuitee
J
J302QJnicolad Solo travel
10
A Great Experience
Pros:

The friendliest staff! Nothing was too much trouble. My plane was delayed and I was frazzled when I got here, but it wasn't long before I was able to relax and enjoy my visit. Thank you everyone for looking after me so well 🙏
It's been nearly 40 years since I was last in Bali and this trip is long overdue

2025-05-20 via Tripadvisor
G
G7718MCkevinl Solo travel
10
Quite good room and clean
Pros:

The pillow are fluffy and also room is really clean plus the air conditioner is cold and clean bed and environment. Overall of the service and also the room i can rate by 5 stars. Would like to come here more often for a night and also have a vacation

2025-03-12 via Tripadvisor