Best Western Pocatello Inn

Hotels
Best Western
7.9 (406 reviews)
1415 Bench Road , Pocatello , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Unclean areas
Uncomfortable beds
Old facilities

Categories

Cleanliness
6.68
Multiple mentions of unclean rooms and dirty hallways.
Service
8.65
Staff was noted as friendly and helpful.
Location
8.69
Great location, close to the amphitheater.
Room Quality
7.14
Spacious rooms mentioned, but issues with uncomfortable beds.
Amenities
8.17
Breakfast options and pool were appreciated.
Value for Money
7.63
Mixed reviews on overall value for the stay.
Food and Beverage
8.18
Good breakfast options highlighted.
Overall Experience
8.05
Guests expressed an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:28

Property Description

Convenient Location
Best Western Pocatello Inn, just 8 miles from Pocatello Regional Airport, offers easy access for travelers. Situated close to attractions like Highland Golf Course, Idaho State University, and Pocatello Zoo, guests can explore the area effortlessly.

Comfortable Accommodations
Guest rooms at the inn are equipped with modern amenities such as free WiFi, desks, coffee machines, and cable TV. For added convenience, in-room safes, microwaves, and refrigerators are available upon request, ensuring a pleasant stay for all visitors.

Relaxing Amenities
From the indoor heated pool to the on-site bar and breakfast buffet, guests can unwind and indulge during their stay. The hotel's business center and same day dry cleaning services cater to both leisure and business travelers, making it a perfect choice for all.

Book your stay at Best Western Pocatello Inn for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 406 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.05
K
Karen solo_traveller us
3
Broken AC, friendly staff, dirty facility, pond instead of a pool!
Pros:

The bed and bedding was comfortable and the desk clerk was friendly and helpful. The breakfast area was kept clean.

Cons:

Our room was 85 degrees and it took the poor desk clerk several trips and a fan to try and help us be comfortable. The AC was not working properly. The facility did not look or feel clean. The hallways carpets were not vacuumed. The pool water was green and it smelled more like a pond.

2026-08-10 via Nuitee
P
Patterson solo_traveller us
6
Needs an update. Lobby loooks worn the carpet a furniture need an update. Ice machine leaking.
Pros:

The queen bed was comfortable. Took a bath it was a nice tub.

Cons:

The AC was noisy. The bathroom shower /tub was hard to get it to go to the shower. No elevator.

2026-08-09 via Nuitee
G
Godges solo_traveller us
10
2026-08-05 via Nuitee
V
Véronique solo_traveller fr
7
Pros:

Le confort

Cons:

La vue sur les voitures

2026-08-04 via Nuitee
J
Jonathan family_with_children ca
5
Pros:

Nice location off the freeway.

Cons:

The bed wasn’t comfortable. Seemed a bit expensive given the bed condition.

2026-07-25 via Nuitee
B
Brandy family_with_children us
6
2026-07-22 via Nuitee
L
Leon family_with_children ca
8
Nice clean hotel with friendly staff and great breakfast
Pros:

Breakfast, staff, clean

Cons:

Room seamed smaller than expected. No elevator.

2026-07-08 via Nuitee
E
E.J. extended_group nl
9
2026-07-07 via Nuitee
M
Maupin solo_traveller us
9
Amazing 3 day stay
Pros:

The breakfast was amazing, staff was so helpful and friendly. The staff even helped me get a stain out of my sons baseball pants with stop remover.

Cons:

Hot tub was out of order. Wish if I book for multiple days they would put extra soaps and toilet paper.

2026-07-06 via Nuitee
J
Josh family_with_children us
1
Frustrating feeling like a refund is in order
Pros:

Breakfast was amazing

Cons:

Started doing construction at 6:00 in the morning jackhammer right outside my room

2026-06-25 via Nuitee
W
wendy couple us
8
2026-06-24 via Nuitee
H
Heather solo_traveller us
7
2026-06-11 via Nuitee
R
Randy solo_traveller us
7
2026-06-10 via Nuitee
C
Cassie solo_traveller us
5
2026-06-09 via Nuitee
S
Susan extended_group us
9
Nice place to stop when traveling through Eastern Idaho
Pros:

Nice facility friendly helpful staff.

Cons:

Would have been nice if the building had an elevator

2026-06-08 via Nuitee
J
J4162PZterrym Couples La Canada Flintridge, California
2
No, thank you. Won’t return.
Pros:

Zero sound proofing, so you can hear your neighbor cough, spit, talk on the cell phone. Dark, small cell-like room. Bed was not great. For a pet-friendly hotel, poorly maintained green area, with an empty poop bag dispenser. On the other, decent breakfast.

2026-06-05 via Tripadvisor
M
Maryna family_with_children us
10
2026-06-01 via Nuitee
J
Jerri couple us
9
It’s a nice hotel
Pros:

The hotel was close to the fwy. The room was comfortable. It was quiet.

Cons:

The hotel was so spread out.. our room was a long way from the lobby and breakfast.

2026-05-31 via Nuitee
N
Nykole extended_group us
2
It was great and the beginning then the construction was bad and it felt like the staff was being sneaky and they were r
Pros:

That is was close to where I needed

Cons:

They had construction wake us up right at 7am and they were literally ripping stuff off the building right next to our room, they said they would give a 40% off our second night and did not get that 40% off they still charged me in full

2026-05-20 via Nuitee
K
Kylee family_with_children us
1
Terrible
Pros:

The location was decent

Cons:

There was construction on and around their building this should have been something that was told to me before I booked. I was woken up at 7:30 by my building shaking from them jackhammering concrete attached to the building I was staying in. I woke up to what I thought might be an earthquake it was so bad. I hate that I spent good money to stay in a construction zone especially not knowing what I was getting into before my stay. I feel they should have notified people and rooms should have been significantly cheaper than they were.

2026-05-18 via Nuitee