Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Excellent views
Cons:
Cleaning issues
Breakfast quality
Room comfort

Categories

Cleanliness
7.85
Some mentions of room cleanliness issues, particularly with dead bugs and bathroom conditions.
Service
9.35
Many reviews highlight the friendly and helpful staff, enhancing the service experience.
Location
9.35
Repeated positive feedback about the excellent location near attractions with great views.
Room Quality
8.35
Issues noted with room size and comfort level, including complaints about bed comfort.
Amenities
8.85
General appreciation for in-room amenities like heating and a bathtub, though some room issues noted.
Value for Money
8.35
Mixed sentiments about value, with some guests feeling breakfast and room options didn't meet expectations.
Food and Beverage
7.85
Various complaints about the breakfast quality, particularly for vegetarian options.
Overall Experience
8.85
Guests appreciated their stay, despite some minor issues, overall a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:12

Property Description

Prime Location near Sapa Attractions

Located just steps away from Sapa Church, Sapa Market, and Cho Tinh, Sapa Panorama Hotel offers unparalleled convenience for exploring the vibrant heart of the city. With Ham Rong Mountain and other key landmarks within walking distance, guests can immerse themselves in the beauty of Sapa effortlessly.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in well-equipped rooms featuring air conditioning, flat-screen TVs, and minibars. The hotel ensures a relaxing environment with heating systems and en-suite bathrooms, complete with shower facilities and hairdryers.

Convenient Facilities and Services

From a tour desk to a business center, the hotel caters to all your needs. Enjoy a delicious buffet breakfast at Cau May restaurant, seek assistance from the 24-hour front desk, or indulge in a relaxing massage after a day of sightseeing.

Book now for an unforgettable stay at Sapa Panorama Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 264 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
D
Daniel • couple • au
9
2026-05-08 • via Nuitee
M
MMSA • solo_traveller • om
9
Comfortable and great location.
Pros:

The location of the hotel is great. It's nearby restaurants, marts, shops, and sun plaza. The bed was also comfortable, we were able to sleep easily after a long day of adventure. The staff were friendly and approachable. Breakfast buffet was also good, they have a lot to offer.

Cons:

Only the AC in our room was not working properly, but it didn't matter much due to the cold weather.

2026-05-07 • via Nuitee
M
Mario • couple • ca
6
Ok sans plus.
Pros:

Emplacement centrale dans la ville

Cons:

Propreté douteuse de la vaisselle du buffet. Chambre ayant besoin de rénovation ou d’un rafraîchissement.

2026-05-05 • via Nuitee
M
Mario • couple • ca
8
Bien sans plus.
Pros:

Emplacement centrale dans la ville.

Cons:

Propreté douteuse de la vaisselle du buffet

2026-05-05 • via Nuitee
A
Adilah • extended_group • sg
6
2026-05-04 • via Nuitee
J
Juvy • extended_group • il
9
Location is accessible in everything,staff was helpful and and kind.
Pros:

Clean spacious

Cons:

Everything goes ok

2026-05-04 • via Nuitee
S
Samiha • couple • us
8
You can book this hotel with confidence
Pros:

The cleanliness of the room was remarkable and staff were welcoming. Reception staff Dung is awesome. She helped us changing return ticket and gave us guidance for travel.

Cons:

The balcony door latch wasn’t working and the room door needed minor fixation.

2026-04-21 • via Nuitee
C
Christian Mari • extended_group • au
9
2026-04-20 • via Nuitee
B
Bronwyn • couple • au
9
Pros:

The view from our room was superb. The staff were absolutely lovely. We really enjoyed our stay in Sapa

2026-04-19 • via Nuitee
M
MA. JONITA PAZ E • extended_group • ph
9
Better than the trending hotels on social media!
Pros:

The room was spacious and the location is perfect especially when you want to eat or go back easily after a tiring day.

Cons:

I just saw a small cockroach walking beside the coffee machine.

2026-04-18 • via Nuitee
L
Liliane • couple • ch
10
Un adresse calme bien que centrée
Pros:

La chambre très grande, confortable et propre, avec un agréable balcon.
La serviabilité du personnel: il y avait des odeurs de cuisine le matin dans la première chambre que nous avons reçue, nous avons pu déménager rapidement et sans complications.

2026-04-16 • via Nuitee
V
Vijay • extended_group • in
7
2026-04-16 • via Nuitee
V
Vicki • couple • au
10
2026-04-15 • via Nuitee
C
Cherry • extended_group • sg
7
2026-04-14 • via Nuitee
A
Andrew • extended_group • au
10
2026-04-14 • via Nuitee
J
Jiřina Řeřichová • family_with_children • cz
10
Pros:

Perfektní servis, čistota.

2026-04-14 • via Nuitee
J
Jayathilaka • couple • lk
10
Pros:

Same breakfast everyday. No variety

2026-04-13 • via Nuitee
R
Rebecca • solo_traveller • au
6
Great amazing restaurant and service in the restaurant part, horrible housekeeping in the hotel part.
Pros:

Nice hotel room, with great views.
Restaurant was also lovely

Cons:

The housekeeping staff went through our belongings and threw out some of our staff. We didn’t feel as if our property was well respected and concerned us if they were to take valuable items. We informed reception however we did not get any form of compensation or apology from housekeeping.

On the second day, housekeeping didn’t come until 4pm, to where they giggled about it. We also didn’t have many things and constantly had to keep asking for toilet paper and fresh towels.

The shower also leaks as there is not proper drainage so the whole bathroom will flood

2026-04-06 • via Nuitee
K
Kristine • family_with_children • no
9
Pros:

Veldig fin beliggenhet! Ryddig og hyggelig personale

Cons:

Sengene var veldig harde.

2026-04-06 • via Nuitee
S
Skander • couple • tn
9
Parfait
Pros:

+ Emplacement (Au centre ville)
+ Déjeuner vietnamien
+ Professionnalisme et gentillesse du personnel
+ Chambre propre
+ Accès au centre ville directement à partir de l'hôtel (Quelques marches)
+ Bon emplacement
+ Nous sommes arrivé à 7h du matin avec le bus couchette depuis Hanoï et on nous a donnée une chambre afin de nous reposer moyennant un paiement. ça nous as permit de prendre une douche de nous reposer un peu avant de commencer nos activités à Sapa.

Cons:

- Pas d'omelette

2026-04-06 • via Nuitee