Hanoi Bonsella Hotel

Hotels
•
Independent
9.6 (324 reviews)
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000 , Hanoi , VN
+84 24 2283 8666

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Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Bicycle rentals nearby
Scooter/moped rentals nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Slow WiFi

Categories

Cleanliness
8.9
Standard quality for this hotel tier
Service
10
Staff were amazing, very accommodating.
Location
9.87
Good location near shopping and food.
Room Quality
9.41
Standard quality for this hotel tier
Amenities
9.36
Standard quality for this hotel tier
Value for Money
9.39
Standard quality for this hotel tier
Food and Beverage
9.85
Exceptional Vietnamese dinner experience.
Overall Experience
10
Overall a fantastic stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:38

Property Description

Convenient Location
Situated in the heart of Hanoi, just a short walk from iconic landmarks like Hoan Kiem Lake, immerse yourself in the vibrant energy of the city.

Luxurious Accommodations
Relax in one of our 24 individually furnished guestrooms, each equipped with modern amenities, plush bedding, and complimentary Wi-Fi.

Outstanding Facilities
Indulge in our on-site restaurant, coffee shop, and bar/lounge, or take advantage of services like room service, concierge assistance, and complimentary newspapers in the lobby.

Book your stay at Hanoi Bonsella Hotel now and experience the perfect blend of comfort and convenience in the bustling city center.

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

9.6
Based on 324 reviews
Cleanliness: 8.9
Service: 10
Location: 9.87
Room Quality: 9.41
Amenities: 9.36
Value for Money: 9.39
Food and Beverage: 9.85
Overall Experience: 10
N
Ng • family_with_children • nz
10
Good
Pros:

- Great Location.
- The staff is friendly.
- Really clean

Cons:

- The air conditioner is making a tiny noise.
- 5% charge on any card payment. But yeah, they are quite understanding and let me split the payment.
- Breakfast is pretty average.

2026-08-04 • via Nuitee
H
Hannah • family_with_children • jp
10
Great location and delicious buffet breakfast!
Pros:

Very clean hotel located in the heart of the Old Quarter. The buffet breakfast was very good with a wide selection of everything including delicious fresh fruits.

Cons:

The extra bed we requested was very firm and too hard to sleep comfortably.

2026-08-03 • via Nuitee
M
Maroua • couple • fr
5
Hôtel agréable pour 2-3 nuits
Pros:

Sa localisation

Cons:

Le bruit fait par les femmes de ménage

2026-08-03 • via Nuitee
N
Nguyen • family_with_children • us
9
Good value and location
Pros:

Location was right at tourist area. Many vendors selling stuff that’s fun to see in the early morning. Many people exercising at the lake.
Lots of massages to choose from.

Cons:

Only one Elevator and didn’t have air conditioning.

2026-08-03 • via Nuitee
S
Suzanne • couple • hk
9
2026-08-02 • via Nuitee
I
Itha • solo_traveller • za
10
2026-08-02 • via Nuitee
R
Richard • family_with_children • fr
9
Je recommande.
Pros:

Très bien placé à 50 mètres du lac et au cœur de la ville historique.

Cons:

Petit-déjeuner un peu léger, pour ceux qui aiment les gros buffets.

2026-08-02 • via Nuitee
T
Tomoyuki • family_with_children • jp
8
2026-08-02 • via Nuitee
T
TIEN HUNG • family_with_children • us
8
quick and clean
Pros:

nice bathroom with good amenities

Cons:

the view was the side of another building, not so ideal. it was fine though.

2026-07-24 • via Nuitee
P
Phuong • couple • vn
4
Pros:

Ngay gần ngay gần trung tâm

Cons:

Sữa tắm rất là hôi. Để vào trong lọ mà hôi không thể dùng được

2026-07-22 • via Nuitee
N
Nicoás • couple • es
10
2026-07-22 • via Nuitee
C
Carlo • couple • it
9
2026-07-21 • via Nuitee
H
Huong • family_with_children • cz
10
2026-07-16 • via Nuitee
L
Louise • solo_traveller • ie
10
2026-07-13 • via Nuitee
S
Sylvie • solo_traveller • fr
10
Pros:

HOTEL bien situé, propre.Personnel agréable et très compétent. Les chambres sont spacieuses et confortables. Le linge de lit et les serviettes sont de bonnes qualité. Je recommande , je reviendrai sans hésitation.

Cons:

Rien

2026-07-13 • via Nuitee
K
Kamilla • family_with_children • tr
10
Если будем в Ханой еще раз то остановимся у вас
Pros:

Локация в городе, завтрак, отличный персонал

2026-07-13 • via Nuitee
C
Chi-Ting • solo_traveller • tw
9
2026-07-11 • via Nuitee
J
Jolita • extended_group • lt
10
Ačiū 🙂
Pros:

Viešbutis labai patiko. Vieta labai gera, pusryčiai nuostabūs, kambariai gražūs ir tvarkomi kasdien, personalas paslaugus. Labai rekomenduoju.

Cons:

Viskas buvo nuostabu.

2026-07-10 • via Nuitee
D
Daniel • couple • au
10
Pros:

Very nicely located in Old Quarter with easy access to everything we needed. The staff were the highlight of our stay, though. Extremely helpful and friendly.

2026-07-09 • via Nuitee
K
Kah Kok • solo_traveller • sg
8
Pros:

Room is clean and towels have fresh smell

Cons:

Noise from nearby bar during weekends

2026-07-08 • via Nuitee