Orient Queen Homes Hotel

Hotels
7.5 (1289 reviews)
John Kennedy Street, Ras Beirut , Beirut , lb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty room on arrival
Outdated facilities
Limited amenities

Categories

Cleanliness
4.89
Several complaints about dirtiness and unclean bedding which affected guest experience.
Service
8.86
Multiple reviews praising the staff for being friendly and helpful.
Location
8.9
Guests appreciated the central location close to attractions.
Room Quality
6.35
Feedback indicated the rooms are outdated and require renovation.
Amenities
6.38
Amenities such as the bathroom have been noted for repairs needed but generally standard.
Value for Money
8.84
Reviewed as reasonably priced for the offered services.
Food and Beverage
7.89
Breakfast mentioned as good, but limited variety was noted.
Overall Experience
7.86
Final sentiment reflects a mix of positive experiences and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Convenient Location in Beirut
The Orient Queen is an apartment hotel ideally situated in the heart of Beirut, close to Hamra and Bliss Streets. Guests can easily explore the vibrant city and its attractions, with the American University of Beirut and Horeca just a short distance away.

Comfortable Accommodation and Dining
Each guest room at Orient Queen Homes features an LCD satellite TV for entertainment. Start your day with a delicious buffet breakfast served in the hotel's restaurant, where you can also enjoy a variety of local and international dishes for lunch and dinner. Additionally, there are numerous dining options nearby for culinary exploration.

Nearby Attractions and Airport Access
Explore the iconic Pigeon Rocks and Roman Baths located within walking distance from the hotel. With Beirut International Airport just 9 km away, Orient Queen Homes offers convenience for travelers seeking comfort and accessibility.

Book your stay at Orient Queen Homes for a memorable Beirut experience.

Important information:

Please check visa requirements before traveling.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1289 reviews
Cleanliness: 4.89
Service: 8.86
Location: 8.9
Room Quality: 6.35
Amenities: 6.38
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
AL-MANSOOB • solo_traveller • be
10
2026-02-14 • via Nuitee
G
Gharib • family_with_children • lb
5
2026-02-14 • via Nuitee
T
Toamah • family_with_children • iq
10
2026-02-14 • via Nuitee
S
Said Al jassasi • family_with_children • om
5
2026-02-13 • via Nuitee
L
Laeth • family_with_children • tr
3
2026-02-11 • via Nuitee
Y
Yaqoob • couple • ae
1
2026-02-09 • via Nuitee
Y
Yaqoob • couple • ae
1
2026-02-09 • via Nuitee
H
Hani • solo_traveller • kw
8
Great stay overall.
Pros:

Location, value for money, breakfast, valet parking(for a reasonable fee)

Cons:

Only tea with breakfast, coffee has to be paid extra.

2026-01-31 • via Nuitee
E
ENRIQUE • solo_traveller • fr
10
Hotel perfecto para visitar Beirut
Pros:

Está en el centro de Hamra, ideal visitar la ciudad. Es muy seguro tanto el hotel como la zona. Hay abierta tiendas 24h por si necesitas algo. Los recepcionistas y la chica de la limpieza fueron muy amables y buenos.

Cons:

Debería haber más agua caliente.

2026-01-28 • via Nuitee
S
Ste • family_with_children • it
8
Pros:

Hotel in ottima posizione centrale vicino all'università americana, comodo per muoversi in centro facilmente e anche per raggiungere la corniche. Stanza ampia e pulita con vista. Colazione buona. Personale gentile e disponibile

Cons:

La struttura sarebbe un po' da rimodernare, infatti stavano facendo dei lavori di ristrutturazione.

2026-01-26 • via Nuitee
M
Mina • solo_traveller • eg
6
Pros:

The rooms is good

Cons:

Too much noise as they were doing some fixes

2026-01-25 • via Nuitee
G
George • couple • eg
10
2026-01-21 • via Nuitee
E
ergör • family_with_children • tr
7
2026-01-21 • via Nuitee
I
Irina • family_with_children • ru
9
2026-01-20 • via Nuitee
B
Bayloun • solo_traveller • lb
9
2026-01-20 • via Nuitee
R
Rayan • couple • lb
9
2026-01-20 • via Nuitee
L
Lismar • solo_traveller • us
1
Pros:

Nothing. No like pictures. Fake ad

Cons:

Too much noise. Horrible place

2026-01-20 • via Nuitee
A
Aysenur • extended_group • gb
1
Disappointing
Pros:

Nothing

Cons:

I booked this hotel expecting a comfortable and safe stay, but the reality was extremely disappointing and unacceptable.

The photos we saw online and booked from London did not match the reality of the rooms at all. On arrival, I was given a room without a toilet seat, located on a renovation floor that was disgusting and unhygienic. I had to go to reception and show the images from the hotel’s own website to prove I had booked an executive suite. Instead of being apologetic, the receptionist was dismissive, full of attitude, and told me it was “a non-renovated room” as though it was acceptable to give to paying guests. After standing my ground for a long time, I eventually got the room I had paid for — but I should never have had to fight for it.

We were a group of 10, and every couple in our party had issues with their rooms. When we raised our concerns, the receptionist repeatedly tried to intimidate us by suggesting we “check out” instead of helping us resolve the problems. On multiple occasions, she even muttered comments under her breath, including “God give me patience,” which we clearly understood. This behaviour was rude, unprofessional, and insulting.

The housekeeping team were equally unpleasant. When I requested fresh towels (as my partner had showered before the daily cleaning service), the cleaner refused and gave me attitude, telling me to “ask reception” even though the hotel provides daily towels. Despite clarifying I wouldn’t need any left after cleaning, she still refused.

What was most alarming, however, was the fire incident. While sitting on the rooftop, we noticed smoke, and it was actually a woman from the opposite building who shouted across that there was a fire. Shockingly, the fire alarm inside the hotel had already gone off multiple times but was ignored by staff. Only when the situation became undeniable did they acknowledge a fire was happening. There was also a serious delay in contacting the fire brigade.

2026-01-19 • via Nuitee
N
Nawal • extended_group • ae
10
2026-01-19 • via Nuitee
H
Hiba • solo_traveller • sy
10
2026-01-19 • via Nuitee