WoodSpring Suites Charlotte Shelby

Hotels
•
WoodSpring
6.6 (370 reviews)
1010 Sue Lane , Shelby , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Easy access for disabled guests
Close to town
Cons:
Presence of bugs
Unpleasant odors in the hotel

Categories

Cleanliness
3.85
Numerous complaints about bugs, odors, and dirty rooms.
Service
7.85
Standard quality for this hotel tier, but issues reported in responses regarding complaints.
Location
8.85
Close to town, convenient location.
Room Quality
4.85
Presence of bugs and cleanliness issues significantly impacted room quality.
Amenities
6.85
Basic amenities but not well-maintained.
Value for Money
5.85
Fair value considering the issues reported.
Food and Beverage
8.85
Not reviewed, thus rated as standard quality for this hotel tier.
Overall Experience
5.85
Mixed feelings based on bugs and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:28

Property Description

Convenient Location
Just over 2 miles from downtown Shelby, WoodSpring Suites offers easy access to Sky City Shopping Centre and Holly Oak Park.

Comfortable Accommodation
Enjoy air conditioned rooms with a kitchenette, fridge, and small cooker. Relax with cable TV and a private bathroom for your convenience.

On-Site Amenities
Benefit from free on-site parking, a 24-hour laundry facility, and proximity to Shelby-Cleveland Country Regional Airport and Kings Mountain Reservoir for leisure activities.

Ready to experience comfort and convenience in Shelby? Book your stay at WoodSpring Suites now!

Important information:

Front desk hours are limited. Contact the property for details.

Please note that wired internet is charged at USD 10 per week.

Please note that there is a USD 7 charge for linen service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 370 reviews
Cleanliness: 3.85
Service: 7.85
Location: 8.85
Room Quality: 4.85
Amenities: 6.85
Value for Money: 5.85
Food and Beverage: 8.85
Overall Experience: 5.85
I
Iris • couple • us
3
2026-05-24 • via Nuitee
M
Mercado • couple • us
1
I would not recommend this place to anyone .
Pros:

Not Applicable

Cons:

Nothing

2026-05-10 • via Nuitee
M
Mull • couple • us
7
2026-04-30 • via Nuitee
F
Fernando Gonzales • couple • us
4
Can’t say it’s good value because it’s cheap. Should’ve cost less than 50$ for that experience I just had here
Pros:

The staff were super friendly and always helped out when I needed them to with no issues

Cons:

It smells absolutely disgusting through the entire hotel like cigarettes and just a$$ basically the room even stunk which made it unbearable.

2026-04-08 • via Nuitee
S
Sandra • family_with_children • us
10
Pros:

Another home away from home! The staff- environment - ammenities- everything you would ever need for an actual home conveniently placed right here!

Cons:

I cannot recall anything I didnt like.

2026-03-15 • via Nuitee
J
Jefferies • couple • us
10
2026-03-03 • via Nuitee
A
amber • solo_traveller • us
10
2026-03-01 • via Nuitee
W
William • couple • us
1
The worse stay ever
Pros:

Nothing

Cons:

The staff

2026-01-19 • via Nuitee
J
James • couple • us
1
If you want bed bugs this is the place to get them.
Pros:

Close to town. That’s it

Cons:

The property had shady people walking around. Smoking and staring at you. The hall ways smelled of weed and just nasty odors. The rooms stunk like mold and some unknown funk.

2026-01-19 • via Nuitee
L
Lori • solo_traveller • us
1
Would not go there again!!!
Pros:

Outside looked fine.

Cons:

Smoke smell in building, smell of weed, rooms were not well kept, bad mattress with large craters, feel springs underneath

2026-01-15 • via Nuitee
E
Elikem • extended_group • us
1
Never booking that hotel again 🙂‍↔️
Pros:

Didn't like nun about my stay

Cons:

The room walls had some stains the water pressure was terrible and don't get me started on the bed literally sank into the bed an basically was sleeping on the frame of the bed plus it was wayyyyyy to soft

2026-01-15 • via Nuitee
F
Foster • solo_traveller • us
10
Pros:

Easy access for my husband due to him being in a wheelchair

Cons:

Nothing every thing was perfect

2025-11-29 • via Nuitee
T
Tracy • solo_traveller • us
10
2025-10-22 • via Nuitee
T
Tracy • solo_traveller • us
10
2025-10-22 • via Nuitee
T
Tracy • solo_traveller • us
10
2025-10-22 • via Nuitee
S
Sellers • solo_traveller • us
3
Roach Motel...which they had a full one I had to toss when I arrived.
Pros:

The roaches really overshone the postives.

Cons:

The room had roaches. When i went to check out I was made to feel like I brought them with me. The Pest Control came when i was leaving. I hope none of the roaches got into my stuff. I should have been offered a refund instead of attitude and refusing to speak to me. I loved this hotel just last year but the roaches were prolific and the other party left a day earlier.

2025-09-18 • via Nuitee
J
Jorlene
2
Pros:

There were cáscara

2025-08-25 • via Nuitee
K
Kevin
2
Pros:

Bugs were in the room.

2025-08-20 • via Nuitee
R
Ryan • family
4
Pros:

Odors throughout the hallways and elevator.

Room was “just cleaned” before we arrived. Toilet and shower were not very clean. The sink looked fine then after a few minutes the air vent above the sink started dripping rusty water. Either from the vent or condensation. Left vent on and that minimized the dripping.

A few roaches during our time.

Sheets were stained and needed replaced.

No other hotels (with better reviews) in area allowed pets or we would have moved.

This facility is an extended stay so a lot of regulars and facility is not updated

2025-08-18 • via Nuitee
T
Tracy • family_with_children • us
10
2025-07-30 • via Nuitee