Krafft Basel

Hotels
8.8 (1531 reviews)
Rheingasse 12 , Basel , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High price
In-room amenities lacking

Categories

Cleanliness
8.28
Some reviews hint at cleanliness issues, notably mentioned with a small issue with the shower size and bathroom amenities.
Service
9.25
Overwhelmingly positive comments about staff being friendly and helpful across multiple reviews.
Location
9.29
Consistently praised for its excellent and central location, with easy access to local attractions.
Room Quality
8.74
General satisfaction with room quality, though issues were noted for the size and amenities offered.
Amenities
8.77
Amenities like free coffee and tea were appreciated, though some guests desired more in-room options.
Value for Money
8.23
Value perceived to be good; however, some felt the pricing was high given the overall experience.
Food and Beverage
8.78
Positive feedback on breakfast quality, but some minor critiques about the lack of in-room beverages.
Overall Experience
9.05
Guests expressed a very positive overall experience, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:22

Property Description

Stunning Riverside Location
Located in the heart of Basel, Hotel Krafft offers a unique experience on the banks of the Rhine river. Enjoy breathtaking views of the historical scenery from the restaurant or terrace, immersing yourself in the Mediterranean-style promenade.

Convenient Amenities
Stay connected with complimentary laptops, wireless internet access, and printers. Additionally, receive a mobility ticket for free access to all public transport in the city during your stay. Your booking confirmation doubles as a ticket for public transport from the airport or train station, making travel hassle-free.

Historic Charm
Embrace the classical charm of Hotel Krafft, a building with a rich history including hosting renowned guests like Hermann Hesse. Experience a piece of literary history while enjoying modern comforts and a 25% discount at the nearby public car park.

Experience Basel's charm at Hotel Krafft Basel - book now for an unforgettable stay!

Important information:

Upon check-in, guests receive a BaselCard. This Guest Card includes complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, and discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.

Please note that construction work is taking place nearby in Rheingasse Street until 2027.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

8.8
Based on 1531 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
P
Paulus • couple • nl
9
2026-02-08 • via Nuitee
N
Nathalie • solo_traveller • tr
7
2026-01-26 • via Nuitee
P
Petra • solo_traveller • ch
10
2026-01-23 • via Nuitee
N
Natalia • couple • gb
5
Pros:

Great location. Lovely historical hotel.

Cons:

Unfortunately, a man broke into our room while we were sleeping, and the hotel had no effective security protocol in place.

We are two women who stayed at the hotel for two nights. On the second night, we heard our room door opening and saw a man standing in the doorway. It did not appear that he had opened the door by mistake. We immediately shut and locked the door again and called reception for HELP.

No one came. Later, we were told they had gone to the wrong room, even though I was very clear about exactly which room we were in.

Despite being terrified, we had to go down to reception ourselves. The staff member had no idea how to handle the situation and instead asked whether we had actually locked our door. They suggested it could have been someone drunk and even mentioned that people sometimes call reception as a joke. I cannot imagine a situation in which two women call hotel reception crying for HELP as a joke.

That night, we felt terrified and completely discredited. We had no way of knowing whether the man was still in the hotel or if he would return to our room.

When checking out the next morning, we were informed that other guests had reported someone trying to break into their room, that they had called the police, and that footage had been provided. It is deeply disheartening to know that the police were only called after other guests reported similar incidents, while our cry for help the night before was not taken seriously.

We were lucky that we acted quickly and managed to lock the door in front of that man. We have no idea what his intentions were, and we will never know, as there has been no follow-up from the hotel—even a month later.

The hotel did refund the second night (the night of the incident), and staff were very kind to us until we left for the airport. However, this does not undo the fear and distress caused by the lack of an appropriate response at the time.

2026-01-23 • via Nuitee
A
Anne • couple • ch
10
Pros:

Merci

2026-01-23 • via Nuitee
M
Maria • solo_traveller • gr
5
Exceptionally polite staff and excellent location, some serious issues yet.
Pros:

The location of the hotel is amazing. You can go to many places on foot and it's a one minute walk to a tram and bus stop.
The staff is extremely kind and helpful in anything you might need and in any time.

Cons:

Unfortunately there is a huge problem with soundproofing of the rooms. You hear EVERYTHING from other rooms from the vibration of a phone to the snoring of another person. The 2nd night of my stay I woke up from the snoring and sounds of the next room and I was never able to fall back asleep. Room cleaning starts really early and you can hear it no matter the point of the floor they are at as floors are really old.

Lastly the breakfast was okay, but towards the end one of the staff members started collecting the cheese to put it back without any equipment or gloves on but with their bare hands. That's why I did not have breakfast there the second day.

2026-01-23 • via Nuitee
N
nathalie • couple • ch
7
Pros:

Bonjour,
Pour nous très bien, malheureusement nous étions avec nos amis qui sont restés bloqués 1 h dans l’ascenseur. Un bémol quand même au plaisir du séjour
Cordialement
N Cerruti

2026-01-21 • via Nuitee
S
Sapin • solo_traveller • ch
8
très bien mais lit trop petit pour une personne seule,très bon accueil et personnel à l'écoute
Pros:

j'ai aimé l'accueil et la propreté,le choix des matériaux et du mobilier

Cons:

le lit pour une personne est beaucoup trop petit pour un homme

2026-01-21 • via Nuitee
N
Nadine • solo_traveller • ch
8
2026-01-20 • via Nuitee
C
Christophe • family_with_children • ch
8
Pros:

Emplacement parfait ! A deux pas des rues animées et marchandes. Magnifique vue sur le Rhin ! Je recommande.

2026-01-20 • via Nuitee
A
Ann • couple • us
9
Great hotel right on the River, wonderful experience
Pros:

Location is fabulous. They have a small Christmas market right
Outside their door. Staff were very helpful and friendly, room
And bed was very comfortable. We would stay here again.

2026-01-20 • via Nuitee
W
Wendy • extended_group • us
10
Pros:

Loved our stay—a perfect location within walking distance to the shops, restaurants and Christmas markets.

2026-01-20 • via Nuitee
T
Therese • family_with_children • ch
10
Pros:

Sehr freundlich aufmerksames personal

2026-01-19 • via Nuitee
A
Anni • solo_traveller • fi
8
2026-01-19 • via Nuitee
E
E.L.C. • couple • nl
8
2026-01-19 • via Nuitee
N
Nicholas • couple • au
7
2026-01-19 • via Nuitee
M
Mario • family_with_children • ch
5
Contents du personnel, mais restauration du repas nulle !
Pros:

Lits excellents

Cons:

Carte du restaurant misérable par rapport à 4 étoiles !
Pas de parking dans l'hôtel.

2026-01-19 • via Nuitee
L
Laura • couple • us
8
Beautiful hotel with wonderful location
Pros:

Beautiful old hotel in excellent condition. I loved the location next to the river.

Cons:

I didn’t read the reviews and didn’t realize there wasn’t air conditioning. We did open the windows but the foot traffic and restaurant noise until 2am made it hard to sleep with the windows opened.

2026-01-19 • via Nuitee
W
Wiwit Rimayati • extended_group • ch
8
Tres bons moments. Mais on entend les pas depuis ma chambre (3-10) et on entend les voisins aussi.
Pros:

Le personnel, et la propreté, le lit

Cons:

Les taies d’oreillers

2026-01-18 • via Nuitee
E
Emil • solo_traveller • ch
8
2026-01-17 • via Nuitee