Hotel Maya Yucatan

Hotels
•
Kavia Hotels
6.9 (352 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Maintenance required
Poor room quality

Categories

Cleanliness
4.36
Inconsistent reviews; mentioned mold, dirty toilet, and general lack of cleanliness.
Service
8.33
Friendly and helpful staff as noted in several reviews.
Location
8.87
Repeatedly praised for its central location.
Room Quality
6.32
Mixed reviews; issues with hard mattresses and water leaks.
Amenities
6.85
Basic amenities offered, but several maintenance issues noted.
Value for Money
6.31
Considered overpriced for the condition and services provided.
Food and Beverage
6.86
Overall dining experience was acceptable, but some complaints were noted.
Overall Experience
7.33
General sentiment was mixed, with both positives and negatives affecting overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 352 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
C
carlos • family_with_children • mx
7
Pros:

Lo único bueno es la ubicación

Cons:

Habitación húmeda sucia se ve que hace tiempo que no le pasan una escoba al piso el aire hace demasiado ruido que no deja dormir.

2026-03-21 • via Nuitee
L
Lily del Carmen • family_with_children • mx
9
Buena ubicación, limpieza, el boton muy amable y atento, habitación amplia, clima/buenas condiciones
Pros:

El cambió de la habitación porq soy alérgicas a las picaduras de insectos.

Cons:

El trato del botón.

2026-03-19 • via Nuitee
L
Lidice • family_with_children • mx
10
Pros:

La atención y ubicación

Cons:

Baños pequeños y más sillas o mesas

2026-03-18 • via Nuitee
Z
Zulema Guadalupe • family_with_children • mx
10
2026-03-16 • via Nuitee
S
Steve • family_with_children • gb
8
Old but great location and good value
Pros:

Previous reviews list shortcomings and alhough very dated, the old rooms (colonial in hotel speak) at the back are quieter and cheaper. Great location. Super friendly cleaners and the two concierges.

Cons:

Being old is one thing but only one coat hanger and one working light bulb in main lamp of four shows more attention to even basics is needed. WiFi was also hit and miss.

2026-03-15 • via Nuitee
M
Mariem Riquelme • family_with_children • mx
10
2026-03-14 • via Nuitee
M
Martiniano • couple • mx
6
Facility is very old and not upgraded
Pros:

Staff very kind

Cons:

It is dirty

2026-03-13 • via Nuitee
O
Oscar Gongora • family_with_children • mx
10
Pros:

La comodidad

Cons:

Sin problema

2026-03-12 • via Nuitee
L
lozada perez • family_with_children • mx
8
2026-03-12 • via Nuitee
M
Manuel • family_with_children • mx
9
2026-03-11 • via Nuitee
C
CARLO CALLE • family_with_children • pe
9
2026-03-11 • via Nuitee
G
Garcia • family_with_children • us
6
2026-03-11 • via Nuitee
C
Carlos Antonio • family_with_children • mx
3
INESTABLE
Pros:

LA ALBERCA

Cons:

QUE NO HUBO ESPACIO EN EL ESTACIONAMIENTO Y TUVE QUE PAGAR ESTACIONAMIENTO PARTICULAR

2026-03-10 • via Nuitee
A
Argelia Noemi • family_with_children • mx
10
Cositas minimas para mejorar
Pros:

La pisina y que es muy agusto para descansar

Cons:

Mm que no haya mucha programacion en la tele

2026-03-10 • via Nuitee
M
Martiniano • couple • mx
9
2026-03-10 • via Nuitee
N
Norma • family_with_children • mx
7
Pros:

La ubicación es muy buena

Cons:

La habitación con vista a un estacionamiento, cuando había con vista a la piscina o a la calle.... nos dieron la peor

2026-03-09 • via Nuitee
A
adolfo • family_with_children • mx
6
2026-03-09 • via Nuitee
R
Rosario • extended_group • mx
8
BUENA
Pros:

LA UBICACION

Cons:

SIENTO QUE LE FALTA MANTENIMIENTO AL HOTEL

2026-03-06 • via Nuitee
A
Adrian • solo_traveller • mx
1
2026-03-05 • via Nuitee
S
Sanchez gongora • family_with_children • mx
9
Pros:

Todo

2026-03-05 • via Nuitee