Hotel Maya Yucatan

Hotels
•
Kavia Hotels
6.9 (422 reviews)
Calle 58#483 Por 55 Y 577 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities available
Cons:
Cleanliness issues
Maintenance required
Poor room quality

Categories

Cleanliness
4.36
Inconsistent reviews; mentioned mold, dirty toilet, and general lack of cleanliness.
Service
8.33
Friendly and helpful staff as noted in several reviews.
Location
8.87
Repeatedly praised for its central location.
Room Quality
6.32
Mixed reviews; issues with hard mattresses and water leaks.
Amenities
6.85
Basic amenities offered, but several maintenance issues noted.
Value for Money
6.31
Considered overpriced for the condition and services provided.
Food and Beverage
6.86
Overall dining experience was acceptable, but some complaints were noted.
Overall Experience
7.33
General sentiment was mixed, with both positives and negatives affecting overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:02

Property Description

Colonial Charm and Modern Comfort

Outdoor Pool and Central Location: The Hotel Maya Yucatan offers a refreshing outdoor pool and convenient proximity to Mérida Cathedral and Zócalo Square.

Comfortable Rooms and Amenities: Stay in air-conditioned rooms with free Wi-Fi, cable TV, and complimentary bottled water. Enjoy the picturesque views from the gallery overlooking the pool and gardens.

Relaxation and Fitness Options: Unwind with a drink at the bar or on the poolside terrace, and stay active at the 24-hour gym.

Book your stay at Hotel Maya Yucatan for a perfect blend of colonial elegance and contemporary conveniences.

Important information:

Please note that for reservations over 3 rooms or 3 nights different conditions may apply.
Please note that If you want to check in sooner or later than the stipulated time, you can make a request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.9
Based on 422 reviews
Cleanliness: 4.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 7.33
R
RODRIGUEZ • solo_traveller • mx
1
Primera y última lo
Cons:

Habitaciones sucias con fugas de agua
Y demasiado viejas
Nos quedamos sin luz..agua caliente.
No regresaré😱

2026-06-06 • via Nuitee
V
Vallejo • solo_traveller • mx
3
2026-06-06 • via Nuitee
L
Lilia • solo_traveller • mx
8
2026-06-04 • via Nuitee
B
Bernardo de Jesus • family_with_children • mx
2
Pésima estancia
Pros:

la ubicación del hotel

Cons:

el estacionamiento que no había cupo porque solo tienen unos cajones en un estacionamiento público donde tuve que pagar por aparte $170.00, aparte las instalaciones son viejas y falta de mantenimiento

2026-06-04 • via Nuitee
Z
Zen • family_with_children • mx
9
2026-06-04 • via Nuitee
B
Bonifacio • solo_traveller • mx
10
2026-06-02 • via Nuitee
O
Oscar Ríos Figueroa • solo_traveller • mx
10
2026-06-02 • via Nuitee
Y
Yolinda • solo_traveller • us
1
Horrible
Pros:

Cucarachas en el baño, el colchón super que duro, las paredes de la habitación se ve como con moho sobre todo el baño, todo se ve muy viejo y sin mantenimiento, la puerta del baño no cerraba, la regadera super que bajita y el baño muy sucio

Cons:

Todo muy feo y sucio

2026-06-01 • via Nuitee
F
Francisco Javier • solo_traveller • mx
8
2026-05-30 • via Nuitee
A
Ascencio • solo_traveller • mx
9
Gracias
Pros:

La ubicación y la atención es buena

Cons:

Ya está muy antiguo y se ve que requiere mantenimiento

2026-05-28 • via Nuitee
P
patricia • solo_traveller • mx
9
2026-05-28 • via Nuitee
A
Arroniz • solo_traveller • mx
1
Aspecto del hotel
Pros:

Nada

Cons:

Hotel muy muy mal estado,sin agua en ocasiones sin previo aviso ,sin planta de luz, construcción en muy mal estado, sin pintura, cortinas cayéndose, camas pésimas,

2026-05-27 • via Nuitee
A
Alma Olivia • solo_traveller • mx
8
2026-05-26 • via Nuitee
M
magaly • solo_traveller • mx
10
Pros:

El precio y la estáncia

Cons:

La cama

2026-05-25 • via Nuitee
M
Morales • solo_traveller • mx
8
2026-05-21 • via Nuitee
M
Maria Juana • solo_traveller • mx
8
Pros:

La excelente ubicación, todo muy tranquilo, buen trato de recepción, en general quedamos contentos ya que solo llegábamos a dormir y el aire acondicionado funcionó muy bien 👍

Cons:

Alberca, le falta más limpieza, pero como a mi no me interesaba la alberca no le tomé importancia, y le falta mantenimiento a habitaciones, lo demás todo bien

2026-05-21 • via Nuitee
I
isela • couple • mx
5
Bien
Pros:

La ubicación es excelente y el 90% del personal muy atento y amable

Cons:

El internet falla constantemente, las instalaciones les falta mantenimiento, se quedó sin luz más de medio día, 2 días seguidos no hubo agua

2026-05-20 • via Nuitee
A
Apolinario • family_with_children • mx
7
Pros:

La ubicación es excelente, en el centro de la ciudad.

2026-05-19 • via Nuitee
L
Luis Alejandro • solo_traveller • mx
9
Pros:

Todo

Cons:

Nada todo.bien

2026-05-17 • via Nuitee
O
Ovidio • couple • mx
9
Muy buena
Pros:

Todo muy bien

Cons:

un poco antiguo el mobiliario, pero la ubicacion precio lo vale!!

2026-05-11 • via Nuitee