Holiday Inn Express & Suites Geneva Finger Lakes by IHG

Hotels
•
Holiday Inn Express
8.7 (415 reviews)
530 Hamilton Street , Geneva , US
+1 315-787-0530

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly, accommodating staff
Convenient location for Finger Lakes and attractions
Comfortable beds and suites
Complimentary 24-hour coffee, hot chocolate and teas
Free breakfast (though quality varies)
Pet-friendly (dog allowed)
Good accessibility for road trips; easy to use as a base
Cons:
Breakfast often described as meager, sometimes not warm, limited variety
Some rooms small with poor ventilation and worn fixtures (vanity, tub tiles)
$50 pet fee
Mildew odor and mold reported in at least one room
Signs/visibility issues exiting the parking lot
Nearby restaurants closed on Mondays/Tuesdays limiting dining options
Mystery stain reported by one guest

Categories

Cleanliness
8.4
Most guests report rooms as clean and the hotel as well-maintained, though a few mention mildew odor, mold on furniture and isolated issues (mystery stain), which slightly lowers the score.
Service
9.5
Staff consistently described as friendly, welcoming and accommodating (early check-in, above-and-beyond service), earning a strong positive sentiment.
Location
8.9
Frequently praised as a convenient base for Finger Lakes and local attractions; some guests noted limited signage, visibility/exiting issues and that it could be nearer to town.
Room Quality
8.1
Rooms and suites described as comfortable with good beds by many guests, but several reports note small rooms/beds, worn vanity, tub tiles needing repair and poor ventilation in some rooms.
Amenities
8.7
Complimentary 24-hour coffee, hot chocolate and teas, plus pool and hot tub cited as positives; pet-friendly policy is an amenity but pet fee is a downside.
Value for Money
8.5
Many guests feel the hotel offers good value (clean, comfy beds, free breakfast), though the $50 pet fee and limited nearby dining on certain days reduce perceived value for some.
Food and Beverage
7.6
Breakfast is the most recurring complaint: described as basic/meager, sometimes not warm and with limited variety; a minority found it satisfactory.
Overall Experience
9.9
Overall sentiment is very positive — many would highly recommend and return; isolated issues exist but do not outweigh generally pleasant stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Indulge in Relaxation and Convenience

Convenient Location: Nestled near the picturesque Finger Lakes region, Holiday Inn Express Hotels Geneva Finger Lakes offers an ideal base for exploring upstate New York.

Comfortable Accommodations: Each room is equipped with modern amenities including a private bathroom, air conditioning, cable TV, and a coffee machine, ensuring a comfortable stay for every guest.

Dining Options: With various dining choices within walking distance, guests can experience a range of culinary delights just steps away.

Ready to experience comfort and convenience at Holiday Inn Express Hotels Geneva Finger Lakes? Book your stay now for an unforgettable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Guest Reviews

8.7
Based on 415 reviews
Cleanliness: 8.4
Service: 9.5
Location: 8.9
Room Quality: 8.1
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 9.9
K
Kathlyn • extended_group • us
8
2026-10-30 • via Nuitee
T
Tammy • couple • us
9
Would highly recommend
Pros:

Location to things of interest.

Cons:

Nothing

2026-10-26 • via Nuitee
M
MARK • family_with_children • us
8
Weekend getaway
Pros:

Comfortable suite.

Cons:

Tiles in the tub looked like they should be repaired. Vanity looked warn.

Breakfast food selection was good, but quality could be better.

Signs out front very hard to see. Exiting the parking lot to the main road is very difficult due to reduced visibility.

2026-10-22 • via Nuitee
P
Paolo • couple • it
8
A good stay
Pros:

The atmosphere of the hotel

Cons:

Breakfast can be improved

2026-10-20 • via Nuitee
S
Sammy • couple • us
10
2026-10-19 • via Nuitee
T
Talbot • couple • us
10
2026-10-17 • via Nuitee
W
Wendy • family_with_children • us
10
2026-10-17 • via Nuitee
J
Joy • couple • us
8
Pros:

convenient access, clean, good breakfast

2026-10-15 • via Nuitee
S
Sonia • couple • us
10
Great home base for finger lakes, Letchworth road trips.
Pros:

Clean, comfortable, friendly staff. Fresh ground coffee, hot chocolate and teas offered complimentary 24 hrs

2026-10-13 • via Nuitee
I
itsik • couple • il
8
Pros:

comfortable hotel with a friendly and welcoming staff."

Cons:

The breakfast was extremely meager and disappointing

2026-10-12 • via Nuitee
M
Mike • extended_group • us
10
2026-10-10 • via Nuitee
O
Olha • couple • us
10
2026-10-08 • via Nuitee
J
Janita • couple • us
8
2026-09-19 • via Nuitee
D
Diana Milena • family_with_children • co
6
Pros:

Ubicación

Cons:

Limpieza olor a humedad, muebles con moho

2026-09-16 • via Nuitee
C
Cindy • family_with_children • us
9
2026-09-15 • via Nuitee
E
Eilona • extended_group • il
8
2026-09-14 • via Nuitee
N
Nagage Shashin • family_with_children • us
9
2026-09-10 • via Nuitee
J
Jeff • couple • us
9
Great place to base out of for the Finger Lakes experience
Pros:

Location

2026-09-09 • via Nuitee
P
Pang • solo_traveller • ca
10
2026-09-05 • via Nuitee
S
Scott • solo_traveller • us
10
Pros:

Great people, clean and comfortable.

Cons:

$50 pet fee

2026-09-04 • via Nuitee