Holiday Inn Express Hotel & Suites Temple-Medical Center Area by IHG

Hotels
•
Holiday Inn Express
8.2 (327 reviews)
2609 South 39th Street , Temple , US
+1 254-773-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean
Friendly/polite staff
Great/convenient location
Comfortable beds
Good breakfast (some guests)
Pool available and enjoyed
Affordable/value
Easy on/off highway access
Cons:
Water outages/no hot water reported
Thin walls and noisy rooms
Mold and water damage in bathroom reported
Low water pressure (2nd floor)
TV remote not working in at least one room
Breakfast issues: watery eggs, no non-dairy milk
All coffee pods in one room were decaffeinated
Safety concern: non-working pole light in parking area

Categories

Cleanliness
9
Multiple guests described the property as 'very clean' and positively noted room cleanliness, though one report mentioned mold and water damage in a shower area.
Service
9.2
Staff repeatedly described as extremely friendly and polite at the front desk; several guests specifically praised the service and cordial personnel.
Location
9
Location praised as convenient and easy on/off I-35 and 'fantastic' by several guests, though some rooms experienced noise from exterior doors/traffic.
Room Quality
6.5
Mixed signals: beds described as comfortable but frequent issues noted — thin walls/noise, low water pressure, inconsistent hot water, a broken TV remote, and evidence of water damage.
Amenities
7.5
Pool and basic amenities were enjoyed by guests, and breakfast offerings were generally good, but there were complaints about coffee pod selection (all decaf), no non-dairy milk, and occasional breakfast quality issues.
Value for Money
8.8
Several guests called the property affordable and felt the cleanliness and location provided good value despite some service/room issues.
Food and Beverage
7.5
Breakfast received positive comments (sausage browned, 'great'), but there were consistent critiques: watery eggs, lack of non-dairy milk, and decaffeinated-only coffee pods in some rooms.
Overall Experience
8.1
Overall positive impressions driven by cleanliness, friendly staff, and location, tempered by occasional significant negatives (water outages, noise, and isolated maintenance issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location near Scott & White Hospital
Modern Amenities for Comfort
24-Hour Front Desk & Free Parking

Book your stay at Holiday Inn Express Hotel & Suites Temple-Medical Center Area for a seamless blend of comfort and convenience. Enjoy free WiFi, an indoor pool, and a fitness center during your stay. Each room features a flat-screen TV and a work desk for your convenience. Benefit from a 24-hour front desk and complimentary parking. With Temple Mall just 1.3 km away and Belton Lake within easy reach, make the most of your visit to Temple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.2
Based on 327 reviews
Cleanliness: 9
Service: 9.2
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.8
Food and Beverage: 7.5
Overall Experience: 8.1
A
Anthony • extended_group • us
10
Very clean, comfortable, easy on and off I-35
Pros:

The property was very clean, every staff personnel I came into contact with was extremely friendly! I would definitely recommend!

Cons:

N/A

2026-10-29 • via Nuitee
C
Christy • extended_group • us
10
Pros:

Breakfast was great…they actually browned the sausage! Room was clean and comfortable.

Cons:

Water pressure (2nd floor) sucked!

2026-10-26 • via Nuitee
W
William • solo_traveller • us
4
Take 3 or 4 fans to drown out the noise
Pros:

Good

Cons:

Thin walls. Heard people above me ALL NIGHT LONG. Had to park in the Bach when I got to the hotel around 10pm. There were some pole light that were not working (safety issue). All of the coffee pods in my room were decaffeinated coffee

2026-10-22 • via Nuitee
M
Marva • couple • us
10
2026-10-12 • via Nuitee
K
Katlyn • couple • us
7
Fine.
Pros:

It was.good.

Cons:

Eggs were watery. No non-dairy milk options.

2026-09-13 • via Nuitee
M
Meghan • solo_traveller • us
10
2026-08-26 • via Nuitee
J
Jeffrey • solo_traveller • us
3
Pros:

Location

Cons:

There an excessive amount of mold on the shower and water damage on the bathroom wall. The remote for the TV didn't work.

2026-08-18 • via Nuitee
H
Hilton • extended_group • us
9
2026-08-12 • via Nuitee
K
Kortney • couple • us
10
2026-08-10 • via Nuitee
R
Rebecka • family_with_children • us
10
2026-08-05 • via Nuitee
A
April • extended_group • us
6
2026-07-20 • via Nuitee
H
Hazel • solo_traveller • us
9
I had a really good stay . Will come back next time .
Pros:

Very clean. Staff are great and location is convenient.

Cons:

The hot water was not hot enough.

2026-07-10 • via Nuitee
E
Edie • solo_traveller • us
7
2026-07-02 • via Nuitee
P
Phillip • solo_traveller • us
10
2026-06-24 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

The front desk was very polite

2026-06-22 • via Nuitee
L
Lisa Perez • couple • us
10
2026-06-22 • via Nuitee
S
Susan • couple • us
5
2026-06-20 • via Nuitee
C
Charlie • solo_traveller • us
10
Pros:

We enjoyed the pool area, the bed was comfy and the breakfast was great!

2026-06-15 • via Nuitee
J
Jamie • family_with_children • us
7
Good enough
Pros:

Convenient to our location.

Cons:

Our room was so noisy. We were right by an outside door and with a child, people going in and out woke her several times.

2026-06-13 • via Nuitee
S
stacy • couple • us
1
Terrible check due to booking not sending a gift card no hot water or water at all Sunday
Pros:

No hot water all weekend and no water when we woke up Sunday

2026-06-01 • via Nuitee