Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location on a private island
Spacious and modern rooms
Good food and varied amenities
Cons:
Deficient housekeeping services
Variable service quality

Categories

Cleanliness
7.96
Housekeeping was deficient, with limited types of towels despite specific requests.
Service
9.43
Service at the hotel was generally prompt and enthusiastic, though variable.
Location
9.47
The hotel is located on a private island, providing a peaceful escape from the city hustle.
Room Quality
8.92
The upgraded room was generous in size, providing comfort despite some layout concerns.
Amenities
9.45
The hotel offers extensive amenities including a renowned spa and spacious grounds.
Value for Money
8.91
A valuable stay for the quality and experience offered, suitable for seasoned travelers.
Food and Beverage
8.46
Food quality was good, but service varied from prompt to slow.
Overall Experience
9.43
Overall, a good experience, despite some drawbacks in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:07

Property Description

Luxurious Island Retreat

Lagoon-View Spa and Outdoor Pools
Indulge in relaxation at the lagoon-view spa and take a dip in one of the three outdoor pools.

Culinary Delights and Scenic Views
Savor Venetian cuisine at the rooftop restaurant or enjoy a meal by the pool at the family restaurant. With four restaurants and three bars on site, culinary options are abundant.

Charming Accommodations and Serene Surroundings
Experience comfort in air-conditioned rooms and suites, some with garden views and others with access to the rooftop pool deck. Explore the grounds featuring a church, olive groves, and cycling paths.

Book now to immerse yourself in the luxury and tranquility of JW Marriott Venice Resort & Spa.

Important information:

The property reserves the right to pre-authorize the credit card on the reservation at any time given prior to the guest arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 130 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 850 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Sabah • solo_traveller • ma
8
Pros:

Le site naturel exceptionnel avec l'architecture et les vues sur la mer.

Cons:

Que le spa soit payant mais il est bien organisé.

2026-04-14 • via Nuitee
C
Constance • couple • de
9
2026-04-13 • via Nuitee
M
marina • family_with_children • sk
10
Pros:

Поездка была очень приятной, могу посоветовать отдыхать здесь с детьми. Сочетание отдыха на острове в лагуне и шумного центра Венеции поблизости это просто идеально. Спасибо за приятное время и так держать !!!!!!!До встречи. Saluti
Marina Slovakia.

2026-04-12 • via Nuitee
H
Hermann • extended_group • at
9
Sauberes Hotel mit schöner Anlage und freundlichen Personal und vielseitigem Angebot.
Pros:

Das Personal war sehr freundlich und hilfsbereit. Die Anlage und der Garten ist sehr schön

Cons:

Einige Bereiche im Hotel sind in die Jahre gekommen und würden erneuert gehören (Z.b. Teppichboden im Flur, Steinplatten auf der Dachterrasse)

2026-04-12 • via Nuitee
A
Antonius • family_with_children • nl
9
Een geweldig weekend op een toplocatie in een erg goed resort!
Pros:

De locatie. Binnen 20 minuten in en uit de drukte van Venetie. Met een goede eigen shuttle service.

Cons:

De intake duurde veel te lang. zeker gezien het feit dat het al einde avond was. Ze hadden dit makkelijk digitaal kunnen voorbereiden.

2026-04-09 • via Nuitee
A
Adrian • couple • at
9
Wonderful Hotel - but no need to visit their Spa
Pros:

The location itself is absolutely unique. The hotel's own island is only a 15min boat ride from San Marco and yet it is its own secluded little paradise. The view towards the city alone is reason enough to want to stay there.
The rooms are spacious.
As far as the hotel itself is concerned (breakfast, reception, housekeeping, guest experience), The staff was just lovely and helpful. We would love to come back!

Cons:

Despite the overall wonderful experience, two issues come to mind.
Somehow, every cheap hostel around the world manages to offer stable WiFi, but Marriott generally (not just in Venice) don't. You constantly need to re-register and re-connect to the network.

The other, more significant issues concerns the Spa. Even guests pay EUR 70 for access (3 hours) so my expectations where high. Guests are encouraged to book access online via a QR Code. However, the system didn't work. When I tried to call the Spa, they didn't pick up. The same happened when a receptionist called them on our behalf. Finally, her and us went over to the Spa ourselves to make a booking. Staff there was (mostly) friendly enough but seemed overwhelmed. They told us they were fully booked and we could only enter if we accepted not getting our own lounge chairs inside. The Spa area ended up being practically empty. Also, we had to sign forms and undergo an "introduction" for about 20min before we could finally use the Spa. Lastly, the facilities themselves are underwhelming. The Spa is small and the Sauna is not a Sauna but just a hot room without an oven. The steam room is poorly constructed - you only feel the steam standing up. The view from the pool towards the lagoon is nice though.

2026-04-08 • via Nuitee
A
Anne-Marei • family_with_children • de
10
2026-04-06 • via Nuitee
A
Andrea • family_with_children • at
10
Tolles Hotel, mit kleinen Mankos
Pros:

Das Hotel ist ein Traum!!!
Tolle Lage , sehr freundliches Personal!
Zimmer : 2- stöckiges Loft sehr schön, mit eigenem Kleingarten!

Cons:

Das Schlafsofa war eine Frechheit- zwei Erwachsene konnten auf dem Sofa nicht schlafen. Sehr dünne durchgelegene Matratze, ma rollt immer in die Mitte.
Federn und Lattenrost spürt man im Rücken- für das Geld erwartet man sich einen besseren Komfort.
Das Frühstück ist auch ausbaufähig- man erwartet sich, dass Pancakes etc im Preis inkludiert ist.

2026-04-04 • via Nuitee
G
Giulia • family_with_children • it
10
2026-03-30 • via Nuitee
J
Jan • couple • cz
9
Pros:

Friendly and helpful staff, a well-organized water taxi service running every hour, and complimentary bottled water available at any time. The hotel’s location is truly unique — a peaceful oasis away from the rush of the mainland. A private park and a rooftop heated pool make the stay even more special.

Cons:

A few minor issues affected our stay. There were small bugs on the window in our room. At breakfast, we would have appreciated a wider selection of fruit, especially bananas, as well as more variety in pastries and bread rolls. We also found the butter served from a shared bowl less convenient; individually wrapped portions would feel more hygienic and comfortable for guests.

2026-03-29 • via Nuitee
C
caitlinrZ9917IQ • Family
6
Disappointing
Pros:

First off I have to say the staff here was amazing- so kind and helpful! The grounds itself are beautiful! Gym and spa were great!
However, we have stayed in several JW Marriotts and the rooms were disappointing they are dated and worn. Carpet needs to be replaced in rooms and halls, tables and chairs were marked and scrapped, the bed frame was upholstered and ripped in spots.
The worst part though was the smell! The hotel has these diffusers all over the hotel and the smell is that of dead roses it’s aweful! It is so powerful you can smell it outside the property before you even go in. I’m asthmatic so it really bothered me. When asked the staff said all JW uses these diffusers which I know not to be true as we have been at several and have never smelled this. Our room was okay because ac was broke so smell didn’t permeate but our other family members room was so bad they asked to move but the new room smelled just as bad. Very disappointing as the property grounds are beautiful and the staff is amazing!

2026-03-26 • via Tripadvisor
V
vasilikit747 • Couples
8
More 4 star than 5
Pros:

I was a little disappointed with this property. First, the instructions on how to find the dock for the free shuttle to the property aren’t clear. They should read that you enter where the taxi stand is and the dock is on your right. When you arrive at the property there is no one at the shuttle to help with your luggage. You must take them up to the hotel yourself and there are some stairs that need to be negotiated.
The reception staff are very nice and helpful. The rooftop restaurant is good and the staff is wonderful especially Frank who was very knowledgeable and friendly.
Also the staff at breakfast were amazing. However I feel that this is more a four star property than a five star.

2026-03-26 • via Tripadvisor
8
842maryas • Couples
10
A 5 Star Experience
Pros:

This is an incredible experience, and one that combined with the Magical city of Venice is a one of a kind moment. The hotel on its own private island is the most luxurious Resort and Spa.
After spending the day in Venice exploring, dining, shopping ,it is wonderful to step on your Water Taxi to head to your own island.Visit the gym, spa or infinity pool overlooking Venice, have a drink, or dinner.
The rooms are very spacious and super comfortable and luxurious. The Breakfast Buffet is hands down the best of all our travels, generous and lots of variety. The cappuccino’s are not to be missed.
The associates at this property are excellent, especially Lara and her team in the dining room. Oscar, Rumani made the start of our day special.
We plan on returning as often as we can.

2026-03-20 • via Tripadvisor
A
Avni • couple • gb
10
Perfect
Pros:

Complimentary shuttle every hour so you can go back to central venice and enjoy the day there.

Cons:

Nothing property was amazing with so many facilities

2026-03-15 • via Nuitee
L
Ligia • family_with_children • ca
10
2026-03-14 • via Nuitee
T
TheIncentiveHouse • Couples • Stratford-upon-Avon, Warwickshire, England
8
Private Island Hotel
Pros:

The JW sits on a private island, which you reach either by private water taxi from the airport (concierge can arrange) or via the hotel's shuttle boat from St Mark's Square. Fabulous way to arrive!
It's a Marriott so if you're after a true Venetian experience, this is not it, at times it feels like a slice of America in Italy, but having said that, it has a nice vibe and it's nice to escape the real hustle and bustle of the mainland.
We were in a junior suite which was roomy, airy and super light with a balcony but entry level rooms are a decent size too and amenities are good with a coffee machine and kettle.
Great little coffee shop near reception for coffees, pastries and sandwiches. Rooftop restaurant is good (seating inside and out).
Breakfast is when you realise how big the hotel is; the buffet is often under-stocked, food items run out, hot items are luke-warm. Overall a little bit lazy and not a five star experience.
Great staff, great grounds, two pools.

2026-03-07 • via Tripadvisor
I
ithim • Family • New York City, New York
8
Wonderful Stay from Start to Finish
Pros:

This was our first trip to Venice, and we chose this resort for its peaceful setting on a private island, away from the crowds. Overall, our stay was relaxing. The room was spacious with a balcony, the bathroom was oversized, and the spa experience was excellent—the therapists were skilled and the hospitality was warm. Check-in and check-out were smooth, and the shuttle to San Marco was very convenient.

Property is beautiful and our family enjoyed the one day downtime just relaxing by the pool and walking through the property. Breakfast was lavish, and the rooftop bar had a great vibe and amazing cocktails, food options—were very good.

2026-02-03 • via Tripadvisor
N
Neil • couple • gb
10
2026-01-19 • via Nuitee
A
Ahmet • family_with_children • tr
9
2026-01-19 • via Nuitee
O
Olivia • family_with_children • au
10
2026-01-19 • via Nuitee