Swan River Hotel

Hotels
7.4 (1418 reviews)
1 Epsom Avenue, Ascot , Perth , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Poor value for money
Lack of amenities

Categories

Cleanliness
6.74
Multiple reviews mentioned issues with cleanliness, such as unpleasant odors and untidy grounds.
Service
8.71
Staff were noted as friendly and helpful in several reviews.
Location
8.25
The location is generally praised for its convenience to the airport and city.
Room Quality
7.2
Some rooms were reported as comfortable, but issues with room quality were noted.
Amenities
6.73
Amenities such as the pool and restaurant were reported as lacking during the stay.
Value for Money
6.19
Guests felt that the price did not match the service and quality of the hotel.
Food and Beverage
7.74
Breakfast was positively mentioned, but other food service issues were reported.
Overall Experience
7.61
The overall experience varied, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:21

Property Description

Riverside Luxury Accommodation
Situated overlooking the picturesque Swan River, Swan River Hotel offers stylish rooms with modern amenities. Guests can indulge in exquisite dining at The Watermark Restaurant & Bar or unwind at The Belmont Café & Bar for a more laid-back experience.

Convenient Location
Perfect for travelers, the hotel is just a short drive from Perth Airport, WACA, and Perth Convention and Exhibition Centre. Explore the natural beauty of Perth with riverside paths nearby for leisurely walks and breathtaking views.

Top-Notch Facilities
From a fitness centre to free WiFi, the hotel ensures a comfortable stay. With air-conditioned rooms, a flat-screen TV, and a 24-hour front desk, guests can relax and enjoy their time. Additionally, the extensive meeting and banquet facilities make it ideal for both leisure and business travelers.

Book your stay at Swan River Hotel for a memorable experience!

Important information:

Please note that there is a 1.8% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3.9% charge when you pay with an American Express, Diners Club and JCB credit card.

Please note children's cots/cribs are subject to availability.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note all Check-ins are subject to $500.00 room deposit bond. Additional charges will be charged to your account and payment will be taken off the bond security and/or the credit card depending on policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 50 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for AUD 35 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for AUD 45 per person per night when using an existing bed.
    People no matter the age stay for AUD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1418 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.19
Food and Beverage: 7.74
Overall Experience: 7.61
C
Collier couple au
3
VERY POOR!!!!!
Pros:

The pool was great 👍

Cons:

We received misinformation about entry to the hotel compound at night.
On arrival our room our door latch was not working. In short it was 1 hour before we were relocated to another room. It was very hot and we had driven 2 hours so this was a big problem. I asked for an upgrade and was told we had one of the best rooms but we were not offered any thing for the inconvenience of waiting an hour for a room.
The service man who came to fix the door thought this was all very amusing and we were just silly and didn't know how to open a door.
The sheets didn't fit the bed and the doona didn't have a cover, just a smaller top sheet under it and a smaller sheet on top of the doona.
The wine fridge didn't work, the cord was cut on the back of it.
The website said the hotel had room service but when we called to enquire about it we were told there's no room service 😒
We were both very disappointed and will not be returning or giving any recommendations to stay at the Swan River Hotel. VERY POOR!!!!

2026-02-14 via Nuitee
E
Evie couple au
7
2026-02-14 via Nuitee
K
Karla family_with_children au
8
Great location, could be for longer stays if fitted out better.
Pros:

Location, clean and comfortable

Cons:

Can tidy room finishes simply, as room is good and could just be finished better for minimal cost, eg cable management, no hand towel, no milk or teaspoons, no facial tissues.

2026-02-14 via Nuitee
T
Tanja family_with_children au
6
2026-02-13 via Nuitee
J
Judy couple au
10
Pros:

Had a wonderful stay at Swan River Hotel. The rooms were clean and comfortable, and the river views were beautiful and relaxing. The staff were friendly, welcoming, and very helpful throughout our stay. Great location and peaceful atmosphere. Would definitely stay again.

Cons:

NA

2026-02-13 via Nuitee
G
G couple au
10
2026-02-13 via Nuitee
S
Shane couple au
4
Room was clean and comfortable , the restaurant food was poor and overpriced drinks overpriced and staff were abrupt a
Pros:

Clean room

Cons:

Staff in the restaurant

2026-02-13 via Nuitee
M
McLachlan couple au
10
2026-02-11 via Nuitee
R
R B PLEDGER family_with_children au
7
2026-02-11 via Nuitee
S
sandyking007 family_with_children au
6
Not worth the stay sorry
Pros:

The room was clean and cosy

Cons:

No Milk in room for 2 days stay. Asked cleaners for milk so we could have coffee and they said no milk is left in the rooms??

Aboriginal people fighting in hotel. Tried called reception 3 times for help and no one answered.

No wifi at hotel
No movie channels on TV

No information booklet giving on check in or in room about breakfast or wifi or milk or where to park.

Just not happy with service. Felt very vague and no staff around to help when trying to call about fight or general questions

2026-02-11 via Nuitee
D
David solo_traveller au
10
2026-02-11 via Nuitee
M
Muhammad Zakir family_with_children au
6
2026-02-11 via Nuitee
P
Peter couple au
8
Overall pretty comfortable for a night or two
Pros:

In a nice quiet location

Cons:

A little dated

2026-02-11 via Nuitee
K
kevin couple au
10
2026-02-11 via Nuitee
E
Emily couple ie
10
Perfect for going to airport next day
Pros:

Close to airport. Big and comfortable rooms

Cons:

Nothing

2026-02-10 via Nuitee
S
Steve solo_traveller au
10
Pros:

Everything!

Cons:

N/A

2026-02-10 via Nuitee
J
Jamie family_with_children au
5
Pros:

Big room

Cons:

we were forced to book this at short notice due to extenuating circumstances. We had a baby in our group and needed one of our rooms a few hours early to let him sleep etc. The Manager chose to charge us a discretionary fee for this. Overall the property is tired and run down.

2026-02-09 via Nuitee
L
Lauren family_with_children au
10
2026-02-09 via Nuitee
B
Bindi family_with_children au
10
2026-02-09 via Nuitee
M
Ms HOPKIRK family_with_children au
10
Pros:

We stayed in the heritage rooms. Just beautiful.
High ceilings, large rooms. Well appointed wish i had arrived earlier and got to enjoy it more.

2026-02-08 via Nuitee