Hillhaven Holiday Apartments

Hotels
8.1 (424 reviews)
2 Goodwin Terrace, Burleigh Heads , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Ironing service
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Spacious and clean
Nice views
Accommodating staff
Great location
Cons:
Cleanliness issues
Outdated furniture
Noise from construction

Categories

Cleanliness
7.65
Several reviews indicated issues with cleanliness, including dirty floors and unclean apartments.
Service
8.65
Staff were accommodating and helpful, ensuring a pleasant stay despite issues.
Location
9.15
Location was frequently praised for its amazing views and proximity to attractions.
Room Quality
7.15
Several reviews mentioned outdated furniture and some maintenance issues.
Amenities
7.65
Limited amenities mentioned; some necessities like the dryer were noted as non-functional.
Value for Money
8.15
Considered good value considering location, but some felt the property was run down.
Food and Beverage
8.15
No specific mentions, 'Standard quality for this hotel tier'.
Overall Experience
8.25
Overall pleasant experiences reported, balancing out some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:10

Property Description

Ocean Views and Modern Comfort
Hillhaven Holiday Apartments offer stunning views of the Pacific Ocean and modern amenities for a comfortable stay. Each self-contained apartment features a fully equipped kitchen, laundry facilities, and cable TV. Upgrade to an apartment with air conditioning and a spacious balcony for added luxury.

Convenience and Connectivity
Enjoy elevator access, free Wi-Fi, and covered parking for convenience. Whether you're relaxing in your refurbished apartment or exploring the nearby Burleigh Heads beach, connectivity and comfort are guaranteed.

Tranquil Location, Easy Access
Nestled next to Burleigh Heads National Park, our apartments provide a peaceful retreat away from the hustle. With a short walk to the beach and proximity to the airport, Hillhaven Holiday Apartments offer the perfect blend of serenity and accessibility.

Book your stay at Hillhaven Holiday Apartments for a memorable coastal getaway.

Important information:

Please note that a 2% surcharge applies for payments with American Express credit card.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 424 reviews
Cleanliness: 7.65
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.25
P
Perry • couple • au
8
2026-02-11 • via Nuitee
A
Alexandra • couple • au
9
Incredible view!
Pros:

The view! Unparalleled! Easy to get to and in walking distance to everything you need in Burleigh Heads. Rooms are nice and the bed was comfortable.

Cons:

We thought that 2 toilet rolls wasn't enough and didn't like that we couldn't ask for more and we're expected to stock up ourselves. For the price of the apartment, we thought that 2 toilet rolls for three nights was not enough.

The door lock is a bit tricky. The building lift is very slow.

Small things to worry about but all make a difference.

2026-02-10 • via Nuitee
N
Nicola • extended_group • au
7
Great value for money, amazing views, so despite not being the most luxurious would stay again
Pros:

Amazing view and location - really is by far and away the best thing about this unit - good value for money given that.

Cons:

Little dated, not as clean as it could be, and basic provisions - soap in small bars, 1 small bottle of conditioner but no shampoo, dish soap had run out

2026-02-09 • via Nuitee
C
Cathie • couple • au
10
Pros:

Spacious, clean and the view was spectacular!

2026-01-28 • via Nuitee
M
maya • extended_group • au
2
Pros:

Great location

Cons:

Toilet light wasn’t working, made staff aware when we checked in but was not fixed for the duration of our 3 nights so had to sit on toilet in the dark.
Our room was not clean, there were other peoples hair in the shutters of the windows and the cutlery was dirty

2026-01-28 • via Nuitee
J
Jane • couple • gb
8
Good location but apartment could have been better
Pros:

Location was great. Spent a lot of time on the balcony watching the surfers. Parking was good.

Cons:

No aircon and only a ceiling fan in the main bedroom. The back bedroom had a musty smell. Fans and extractors were dusty

2026-01-27 • via Nuitee
R
Renee • family_with_children • au
8
Amazing view, location was next level.
Pros:

Incredible view, comfortable beds, handy kitchen.

Cons:

The lack of air conditioning was definitely felt, very stuffy at times. Strong odour in elevator and nearby bins when we first arrived.

2026-01-26 • via Nuitee
L
Louise • couple • au
9
Had a relaxing holiday with family and friends visiting.
Pros:

Great location, close to beach and restaurants.

Cons:

The lift wasn’t working initially but once that was fixed, all 😊

2026-01-24 • via Nuitee
K
Katelyn • extended_group • au
8
Would come again
Pros:

loved the location & the size of apartment

Cons:

no aircon & a few things were left from previous guests under the beds & couch

2026-01-22 • via Nuitee
S
sarsi • extended_group • au
8
Great location
Cons:

Could have had more toilet paper

2026-01-22 • via Nuitee
L
Liz • family_with_children • au
8
2026-01-21 • via Nuitee
E
Elliot • couple • au
10
Pros:

Owner is a top bloke, very friendly and accommodating. Can tell he loves the place and loves his job. Never saw him without a smile

2026-01-19 • via Nuitee
G
Georgia • family_with_children • au
7
Pros:

The location is amazing! Easy process to check in and staff were exceptionally helpful - helping us load our bags into our room and car!

Cons:

Lack of aircon/heating. Throughout our stay there were also a few cockroaches that made an appearance in our apartment.

2026-01-19 • via Nuitee
A
Arastoo • family_with_children • au
10
We love hillhaven , great location .
Pros:

All was great

2026-01-19 • via Nuitee
A
Abby • solo_traveller • au
10
Absolute bliss.
Pros:

The apartment was gorgeous, set up so beautifully. The location was sensational!!
Staff were super friendly and helpful.

Cons:

NA

2026-01-19 • via Nuitee
C
Christine • couple • au
8
2026-01-18 • via Nuitee
E
Eerika • extended_group • fi
8
Great view and location
Pros:

Amazing view to the sea. Nature trails really close. Short walk to peaceful Echo beach. Burleigh Head Pavillion is quite close.

Cons:

Lift was broken and it made our stay on the 6th floor a bit sweaty. There is no air condition but the sea wind kept the apartment chill enough.

2026-01-17 • via Nuitee
G
George • couple • au
10
would definitely go back for a stay, suits us mid week stays
Pros:

excellent location, clean, with a great ambience, staff welcoming.

Cons:

n/a

2026-01-16 • via Nuitee
J
Julian • family_with_children • au
4
Disappointing
Pros:

The view and location was fantastic!

Cons:

We booked our family holiday with the intention to be able to cook our meals in the apartment. Unfortunately, the oven broke half way through cooking dinner on the first night! We are very upset that we lost all of our monies worth for food and also had to then purchase dinner both nights (which we had not budgeted for). Really disappointed as we would not have booked this unit if we had known there was no oven available.

2026-01-15 • via Nuitee
M
McKeon • extended_group • au
10
2026-01-06 • via Nuitee