Hotel Gracery Shinjuku

Hotels
8.4 (14565 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.4
Based on 14565 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
D
Denise • couple • us
9
I like this hotel for its convience and nice staff. I love the Godzilla theme!
Pros:

The location was good and we liked the ease of getting a cab when we needed one. The staff was friendly and the breakfast was very good.

Cons:

The beds were very very hard. I’ve stayed here before in 2024 and don’t remember the beds being this hard and uncomfortable.

2026-06-07 • via Nuitee
Y
yoan • extended_group • fr
9
2026-06-06 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Great location, friendly staff.

2026-06-06 • via Nuitee
A
Alexandra • couple • nl
8
2026-06-06 • via Nuitee
R
Rachel • solo_traveller • gb
9
A fantastic stay!
Pros:

- Godzilla
- Central location
- Lovely staff who helped me out <3 Huge thank you to the girl who was working at 5am on May 29th <3
- Facilities
- Room bigger than expected
- Washing facilities
- Amazing view
- Fridge in room
- Wetroom

Cons:

- No Netflix on television
- Bar very expensive

2026-06-06 • via Nuitee
T
TSZ HIN • solo_traveller • ca
9
2026-06-06 • via Nuitee
B
Benjamin • family_with_children • us
7
2026-06-06 • via Nuitee
L
Luis • family_with_children • de
9
Nice Stay for seeing Shinjuku and Tokyo.
Pros:

The location was the best for my visit. You are right in middle of Shinjuku and Kabukicho.
Clean rooms and a nice look on the city below makes you feel comfortable and let you enjoy the stay even more.
The bathroom was big and nicely cleaned.

It is a great hotel for your visits into Shinjuku and Kabukicho.
To that you are close to Shinjuku Station and because of that you get quiet fast to, for example, Shibuya or Ikebukuro.

2026-06-06 • via Nuitee
N
nama • solo_traveller • us
9
Beautiful hotel in the heart of shinjuku
Pros:

I love the location and we had a beautiful view

Cons:

I wish it offered massage or had an onsen. Pillows were awful lol

2026-06-06 • via Nuitee
A
Albert • family_with_children • at
9
2026-06-06 • via Nuitee
E
Eli • couple • ie
10
Our stay here was so good, it put the bar high for the rest of our time in Japan!
Pros:

The room was cosy and had a stunning view. Fantastic facilities, perfect location. We are on our honeymoon and were treated amazingly!

Cons:

Nothing!

2026-06-06 • via Nuitee
N
Noi • couple • th
8
2026-06-06 • via Nuitee
C
Cemal Yalın • couple • tr
6
Cons:

Rooms is so small

2026-06-05 • via Nuitee
C
Chloé • couple • fr
10
2026-06-05 • via Nuitee
M
Michael • solo_traveller • us
7
Heart of Shinjuku at the Godzilla head.
Pros:

Can't beat the location. Staff was super helpful and friendly.

Cons:

Was a little anoying have to ride two sets of elevators to get to and from your room but understandable.

2026-06-05 • via Nuitee
G
GIULIA • couple • it
10
2026-06-05 • via Nuitee
G
Gerrit • solo_traveller • de
7
Pros:

Toplage, mitten im Trubel Shinjukus. Muss man aber mögen!

Top-Aussicht. 30. Etage. Godzilla-Floor. Leider nach Norden, dennoch gut.

Cons:

Etwas zu teuer. Sehr trubelig. Terrasse mit Godzillakopf gesperrt seit 1.5 Jahren!

Zimmer übersichtlich (aber ok), etwas oller Teppich und die Sessel waren auch nicht so lecker.

Keine Möglichkeit, nach Süden zu knipsen wenn man kein Zimmer dort hat. Schade eigentlich!

2026-06-05 • via Nuitee
J
JonKay • solo_traveller • il
7
2026-06-05 • via Nuitee
R
Rajesh • family_with_children • in
7
Better Choices available in Tokyo!
Pros:

Smooth Check in & Check out, High Speed Elevators.

Cons:

Room size is way too small although bathroom is big. One side of the bed is to the wall, so double occupancy is bit tardy.
Though had booked the hotel for return stay but cancelled due to the room sizes as well as the location. Breakfast at JPY5000 per person is very expensive. Way too many options; Clean my room, Do not clean my room but hang towels on the door knob,....

2026-06-05 • via Nuitee
V
VINAYE • extended_group • fr
7
2026-06-05 • via Nuitee