Hotel Gracery Shinjuku

Hotels
8.4 (15606 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Property Video

Guest Reviews

8.4
Based on 15606 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
N
Nadia • solo_traveller • gb
8
Pros:

Great location.

Cons:

Room was quite small.

2026-09-19 • via Nuitee
L
Lidiia • couple • ru
10
2026-09-19 • via Nuitee
T
Thomas • couple • dk
10
2026-09-19 • via Nuitee
A
Arthur • couple • nl
4
Good location, poor price-quality and service, won’t return
Pros:

Excellent location in Shinjuku.
Rooms were tidy, beds were good.
Godzilla theme is cool and original.

Cons:

Very unpersonal and unfriendly. Machines to check in, QR codes to do tappyukin, when asked staff felt bothered almost. The most someone talked to me here was to say the bar closed in thirty minutes and we could do one drink.

Room is clean with good beds, but tiny windows. The shower was unpleasant with a low ceiling and basically too small and too low to use comfortably.

Service and quality were not up to four star standards, prices of bar and breakfast surely were.

Altogether not bad but rather disappointing.

2026-09-19 • via Nuitee
R
Renata • couple • br
8
Boa estadia, mas não excelente
Pros:

Funcionários muito cordiais. Bom ambiente. Boa localização.

Cons:

Quarto muito pequeno, apesar de estar escrito como 18m2 parece bem menos. Cortina blackout não bloqueia toda a luz.

2026-09-19 • via Nuitee
K
Kelly • solo_traveller • gb
10
2026-09-19 • via Nuitee
P
Peter Roberts • solo_traveller • au
8
Pros:

The location of the Hotel was exceptional, as was the staff.

Cons:

The pillows and bed mattress weren't comfortable.

2026-09-19 • via Nuitee
L
Louella Anne • couple • gb
9
Excellent Location in the Heart of Shinjuku
Pros:

Hotel Gracery Shinjuku is in an absolutely prime location, making it an ideal base for exploring Tokyo. Situated right in the heart of Shinjuku, everything is within easy reach, from restaurants, cafés and shopping to nightlife and major attractions. Shinjuku Station is also just a short walk away, making it incredibly convenient for getting around Tokyo.

The hotel itself was clean, comfortable and well maintained, with everything we needed for a pleasant stay. The surrounding area was lively and vibrant, yet the hotel provided a comfortable place to relax after a busy day exploring.

If you want to stay somewhere central where you can step outside and immediately feel the energy of Tokyo, Hotel Gracery Shinjuku is a fantastic choice. The location alone makes it especially convenient for first-time visitors and anyone wanting to experience the best of Shinjuku.

Cons:

Our room was small and so are the windows.

2026-09-19 • via Nuitee
I
Irene • couple • es
9
2026-09-19 • via Nuitee
G
Glenn • extended_group • au
10
Good shinjuki location
Pros:

Clean and room not too small

Cons:

No room service

2026-09-19 • via Nuitee
A
Alexthefox • solo_traveller • it
7
2026-09-19 • via Nuitee
R
Ruth • couple • il
10
2026-09-19 • via Nuitee
Y
Yehoshua • couple • il
10
Pros:

נגיש שרותי ונעים

2026-09-19 • via Nuitee
K
Kelly • solo_traveller • gb
10
I felt like I was a superstar staying in the Hotel Gracery! It’s so grand and stunning. The views were incredible and of
Pros:

It was so central and the foyer was so impressive! I LOVE Godzilla x

Cons:

The entrance was a bit tricky to find at first. I walked round the street a few times but once I found it, it all made sense.

2026-09-19 • via Nuitee
L
leon • couple • il
8
Pros:

מיקום המלון במרכז העיניינים הכל מסביב קרוב לתחנה המטרו המרכזית שזה חשוב מאוד

Cons:

חדרים קטנים ,

2026-09-19 • via Nuitee
M
Milio • couple • au
9
Clean and Comfortable accommodation with great views on the 20th floor
Pros:

Clean and tidy rooms. Staff were helpful and enjoyed the surroundings

Cons:

Nothing much to say here

2026-09-19 • via Nuitee
I
Ido • solo_traveller • il
9
2026-09-19 • via Nuitee
S
Sheryl • solo_traveller • gb
10
2026-09-19 • via Nuitee
I
irvine • solo_traveller • gb
5
2026-09-19 • via Nuitee
Y
yonatan • solo_traveller • il
10
Pros:

המיקום מעולה

Cons:

החדרים מאוד מאוד קטנים

2026-09-19 • via Nuitee