Hotel Gracery Shinjuku

Hotels
8.4 (15606 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , JP
+81 3-6833-1111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Property Video

Guest Reviews

8.4
Based on 15606 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
F
Fialik • solo_traveller • cz
8
Cena odpovídá lokalitě. Personál velice příjemný. Pobyt byl fajn.
2026-10-24 • via Nuitee
F
FLORENTINA • extended_group • pt
10
2026-10-24 • via Nuitee
M
Massimo • couple • it
10
Bellissimo! Lo consiglio
Pros:

Tutto perfetto

2026-10-24 • via Nuitee
G
Gerrymoore • solo_traveller • au
9
2026-10-24 • via Nuitee
A
Ayla • family_with_children • us
8
Pros:

I loved the location, how easy it was to check in and out, how the staff kept the rooms clean daily and the view from the room.

Cons:

I disliked the size of the room and the bed wasn't very comfortable.

2026-10-24 • via Nuitee
M
miho • family_with_children • jp
8
2026-10-24 • via Nuitee
L
liron • family_with_children • il
10
2026-10-24 • via Nuitee
S
Shannon • family_with_children • au
9
2026-10-24 • via Nuitee
M
meir ezra • couple • il
9
2026-10-24 • via Nuitee
Y
Yenhsiang • couple • tw
8
2026-10-23 • via Nuitee
J
Jochelle Diane • extended_group • us
10
2026-10-23 • via Nuitee
Y
Yen Yen • couple • sg
9
2026-10-23 • via Nuitee
R
Robin • family_with_children • us
7
Great great location and amenities and staff, but not as restful of a stay.
Pros:

The location was wonderful and it satisfied my 8 year olds excitement for Godzilla.

Cons:

The rooms were very small and the mattresses trooper was extremely firm. Not the most relaxing from an 11.5 hr flight. But the facilities were great and the staff was excellent!

2026-10-23 • via Nuitee
M
marcela emi • couple • br
5
Não ficaria nesta localização, estando em família, criancas pequenas e idosos
Pros:

A localização é muito boa, perto da estação de Shinjuku e lugar de muitos bares e restaurantes abertos a noite.. Porém, passar uma semana nesta localização se torna muito chato pela sujeira nas ruas, pela frequência de locais bêbados… Local para ficar 3 diaa no máximo.

Cons:

O quarto anunciado de 18m2 me parece muito menor que isso. O quarto é bem pequeno para 2 pessoas, a área da cama tem no máximo 9m2. O café da manhã não me agradou, trata se de uma rede americana de comida variada. Novamente, para 7 dias achei muito calórico .

2026-10-23 • via Nuitee
A
Antonio • couple • us
9
2026-10-23 • via Nuitee
S
Sophie • couple • il
3
Pros:

מיקום

Cons:

לא תמיד מבינים מה רוצים לדוגמא ביקשנו שיסדרו לנו את החג מלא הם החליטו שרק להביא מגבות זה מספיק רק אחרי הבהרה נוספת ניקו בימים שלאחר מכן

2026-10-23 • via Nuitee
B
Borja • couple • es
8
2026-10-23 • via Nuitee
G
GARY • couple • gb
6
Great spot but staff need to up their game vs every other hotel we stayed in.
Pros:

Great location. Amusing Godzilla theme.

Cons:

Impersonal staff until checkout. Very expensive bar and you can’t charge to your room.

2026-10-23 • via Nuitee
R
Ronit • couple • il
6
Pros:

Perfect location.

Cons:

The staff demonstrated limited willingness to assist in solving problems.

2026-10-23 • via Nuitee
P
Peter • extended_group • au
9
Would go back again
Pros:

Location

2026-10-23 • via Nuitee