Hotel Gracery Shinjuku

Hotels
8.4 (15442 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Property Video

Guest Reviews

8.4
Based on 15442 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
E
emma solo_traveller au
7
Pros:

Great staff, nice and clean, good location

Cons:

Breakfast was $50aud per person- with a 9 night stay for 2 people a few free breakfast vouchers wouldve been welcomed!

2026-08-23 via Nuitee
L
Ludovico couple it
8
2026-08-22 via Nuitee
V
Virginie extended_group fr
8
2026-08-22 via Nuitee
L
Lin solo_traveller tw
10
2026-08-22 via Nuitee
P
Paula family_with_children ie
7
2026-08-22 via Nuitee
J
Juan Antonio family_with_children es
8
Un hotel en medio del barrio más animado de Tokio
Pros:

La ubicación excepcional si quieres estar en pleno barullo de Shinjuku, que es el barrio más animado de Tokio, luces, tiendas, carteles luminosos, gente, bares, restaurantes…
Como estas en pisos altos, no molesta el lío. Bajas a la calle y estás en plena fiesta

Cons:

Las habitaciones un poco pequeñas, armario limitado, sin espacio para dejar maletas grandes

2026-08-22 via Nuitee
L
Lisa extended_group gb
10
Nice and relaxing
Pros:

Staff friendly and very helpful nice clean and very roomy - close to everything

Cons:

N/A

2026-08-22 via Nuitee
L
Lin solo_traveller tw
10
2026-08-22 via Nuitee
S
Szymon extended_group pl
10
2026-08-22 via Nuitee
C
Claudia Alexandra family_with_children ro
8
Daca vrei
Pros:

Locația.
Existenta unei mese de călcat si a unui fier de călcat in camera precum si încărcător de telefon.

Cons:

Atitudinea angajaților nu e atât de ok.
Terasa de la etajul 8 nu se poate folosii.
Dimensiunea camerei…mă strângeau pereții.
Lipsa unei ape in camera.
Zilnic se lua gunoiul din camere si se schimbau prosoapele, dar numai la 3 zile curat.

2026-08-22 via Nuitee
D
Dumitra solo_traveller it
10
Pros:

Bella struttura. Ottima posizione a Shinjuku. Vista sulla città dalla camera.

2026-08-22 via Nuitee
C
Chester family_with_children au
9
2026-08-22 via Nuitee
O
ornit solo_traveller il
10
Pros:

את המיקום, את הצוות, את העיצוב, את הניקיון. גודל החדר גם היה סביר לטוקיו. המלון ממוקם באזור המרכזי של שינג'וקו. יצאנו מהמלון, כל המסעדות, כצ הבילויים. באוגוסט היה פסטיבל ביציאה מהמלון. היה מעולה

Cons:

אהבנו הכל

2026-08-21 via Nuitee
C
Christopher solo_traveller us
10
2026-08-21 via Nuitee
R
Roel family_with_children nl
10
2026-08-21 via Nuitee
C
Christopher solo_traveller us
10
2026-08-21 via Nuitee
A
Amy couple us
5
2026-08-21 via Nuitee
Y
Yat Ying couple hk
7
2026-08-21 via Nuitee
M
Maria solo_traveller au
8
2026-08-21 via Nuitee
V
Vladimir couple pe
9
2026-08-21 via Nuitee