Hotel Gracery Shinjuku

Hotels
8.4 (15606 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp
+81 3-6833-1111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Property Video

Guest Reviews

8.4
Based on 15606 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
S
Sharon • couple • au
8
Convenient and comfortable
Pros:

The twin room was worth the extra cost to get more space for a 5 night stay

Cons:

Very expensive breakfast which we didn't take up

2026-09-12 • via Nuitee
D
DARKHAN • solo_traveller • kz
10
2026-09-12 • via Nuitee
K
Kyoko • extended_group • us
9
Hotel nice, area terrible
Pros:

Good room size and bed made if magnet out on door to request

Cons:

This area is extremely touristy and kind of overcrowded. Massive construction project on main train station so lots of detours and hotel ended up being really a long walk away

2026-09-12 • via Nuitee
L
Lorna • extended_group • it
7
Nel cuore di kabukicho. L’hotel nulla da dire anche se troppo costoso e la terrazza non era aperta. Il posto avrei da di
Pros:

Posizione

Cons:

Nulla

2026-09-12 • via Nuitee
J
James • solo_traveller • jp
8
2026-09-12 • via Nuitee
C
Chris • family_with_children • ca
10
2026-09-12 • via Nuitee
C
Carolina • couple • it
10
Vista spettacolare testa di Godzilla
Pros:

Abbiamo soggiornato nella camera vista Godzilla, vista spettacolare.
La camera era molto comoda, bagno spazioso e accoglienza con souvenir esclusivi se alloggiate nelle camere con vista di Godzilla.
Posizione centrale e neanche troppo caotica.
Colazione sia salata che dolce molto buona e per tutti i gusti.

2026-09-12 • via Nuitee
W
Willino • solo_traveller • it
10
2026-09-12 • via Nuitee
R
Roxana • family_with_children • cl
10
Bien hotel para alojar con mis hijos
Pros:

Amplitud de las habitaciones. El baño separado de la ducha. Comodidad de las camas. Vista preciosa a la ciudad.

Cons:

Que no estuviera abierta la terraza de Godzilla

2026-09-12 • via Nuitee
M
Mark Julius • solo_traveller • es
8
Pros:

La ubicación

Cons:

No ofrecen kit de amenities

2026-09-12 • via Nuitee
E
Emiliano • couple • it
10
2026-09-11 • via Nuitee
P
Pasi • solo_traveller • se
10
Pros:

Läget, rummet, faciliteterna har faktiskt int så mycket dåligt o säga

Cons:

Priset vart lite högt kanske men det läget kostar ju och att sängen kanske vart lite för liten för två västerlänningar typ 140 eller lite mindre kanske

2026-09-11 • via Nuitee
H
Hawley • solo_traveller • gb
7
Pros:

Staff are welcoming and rooms are well looked after.

Cons:

Shower wasn't great and no fresh air to circulate the room with.

2026-09-11 • via Nuitee
S
Shahar • couple • il
7
Pros:

המלון נמצא במרכז שינגוקו, מרחק הליכה מהרחובות הראשיים. יש הרבה דברים באיזור המלון והצוות היה ממש נחמד.

Cons:

קחו בחשבון שזה בערך 10-15 דקות הליכה לתחנת שינגוקו אז זה קשה להגיע עם מזוודות. החדר גם היה מאוד מאוד מאוד קטן אז קשה להתנהל שם עם 2 מזוודות והמיטה הייתה קטנה קצת.

2026-09-11 • via Nuitee
J
Josh • couple • au
9
Brilliant, nostalgic and welcoming
Pros:

Friendly staff, great location and rooms

Cons:

The Godzilla head was closed 🥲

2026-09-11 • via Nuitee
G
giorgia • extended_group • it
10
2026-09-11 • via Nuitee
E
Ethan • couple • sg
10
2026-09-11 • via Nuitee
M
Matthew • solo_traveller • au
7
2026-09-11 • via Nuitee
E
elizabeth • solo_traveller • us
10
Pros:

Everything

2026-09-11 • via Nuitee
M
MacLanders • solo_traveller • ca
10
Iconic stay
Pros:

Great staff. Great room amenities, good location, safe neighborhood

Cons:

Long walk to trains but not exhausting

2026-09-11 • via Nuitee