Hotel Santa Marta Suites

Hotels
9 (432 reviews)
Via Santa Marta 4 , Milan , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Breakfast issues
Room cleaning issues

Categories

Cleanliness
8.46
There were some concerns about cleanliness related to the room not being cleaned during the stay.
Service
9.93
Mr. Peyman at the reception was highlighted as very helpful and accommodating.
Location
9.47
The hotel is in an excellent location, close to the city center.
Room Quality
8.42
Rooms were spacious but some needed renovation.
Amenities
8.95
Amenities such as the kitchenette were appreciated, but service issues were noted.
Value for Money
8.91
Expectations for service were not met for the price paid.
Food and Beverage
8.46
Breakfast was available but had limited options and extra costs.
Overall Experience
9.43
Despite some issues, the overall experience was positive and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Historical Charm in the Heart of Milan
Nestled in the historical centre of Milan on Via Santa Marta, our hotel exudes old-world charm with modern comforts.

Elegant Rooms and Culinary Delights
Indulge in our rooms featuring wood-beamed ceilings and antique furnishings, complemented by modern amenities like a minibar and flat-screen TV. Treat your taste buds at our on-site restaurant offering Italian delicacies and a variety of wines, including vegan and gluten-free options.

Prime Location for Exploring
Conveniently situated just 300 metres from the Duomo Metro stop, our hotel is a stone's throw away from La Scala Theatre and Cordusio Metro Station, making it the perfect base for exploring the vibrant city of Milan.

Ready to immerse yourself in the enchanting blend of history and luxury? Book your stay at Santa Marta Suites Hotel now.

Important information:

Please inform the property of the number of guests staying, children included, at the time of booking.

If you are require an invoice, please inform the property of your company details when booking.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

9
Based on 432 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Sigrid solo_traveller be
8
2026-08-29 via Nuitee
L
Lynne couple au
9
Enjoyable
Pros:

Fantastic location, nice restaurant for breakfast. Very helpful staff.

Cons:

Our room was on the 5th floor next to the stairs to the rooftop. Noise from people coming and going and the catering was disturbing at times.

2026-08-28 via Nuitee
M
Manuela couple es
9
2026-08-23 via Nuitee
G
Gogoasa solo_traveller ro
5
Good location, but not at all 4-star experience!
Pros:

The hotel is very well located, right in the city center, and the building itself has a lot of charm and character. It seems to be a beautiful old building, possibly a former pharmacy, with interesting vintage furniture. The air conditioning worked perfectly, which was a big plus, especially with temperatures around 35°C throughout all six days of our stay.

Cons:

Unfortunately, the cleanliness was disappointing. There was a lot of dust in the rooms, and the old furniture was not properly cleaned. We also discovered ants under an old cupboard, and unfortunately some ended up in our luggage. We had to ask reception on a couple of days to have the room cleaned before 14:00, as it was consistently being cleaned around 15:00 and seemed to be done in a hurry. Overall, the cleaning felt very superficial, which is not what we would expect from a 4-star hotel.
The breakfast was another major disappointment. Despite having paid quite a lot for breakfast to be included, the choice was extremely limited: essentially a croissant and a sandwich or omelette, with tea and bread, butter or jam. There was no fruit or vegetables at all. In fact, on three of the six mornings, we chose to have breakfast at a nearby café instead.

2026-08-22 via Nuitee
B
Benjamin solo_traveller at
7
2026-08-14 via Nuitee
J
Jorunn solo_traveller no
10
Will definately stay here again!
Pros:

Lovely faded glamour style in the suite.
Spacious, clean and comfortable.

Cons:

I have no complaints.

2026-08-10 via Nuitee
A
Antoine couple fr
4
À éviter
Pros:

Établissement vieillissant, meubles vieux , douche avec des joints mal fait et mélangeur cassé
Chambre quasiment noire.!
Obligé de débranché le frigo pour branché la cafetière
Les fenêtres donnant sur la cage d’ascenseur.
Je ne sais pas où ils ont été cherché l’appellation « Suite «  sûrement dans leur imaginaire

Excessivement cher pour la
Prestation offerte

Cons:

Le prix
Les prestations
La robinetterie
Les meubles ….

Bref tout

2026-08-02 via Nuitee
C
Courtlandt family_with_children us
9
2026-07-25 via Nuitee
M
Muriel solo_traveller fr
9
Pros:

En plein centre de Milan. Idéal pour visiter la ville à pied. Chambre agréable et personnel charmant et disponible.

Cons:

Petit déjeuner assez limité.

2026-07-25 via Nuitee
S
Samara solo_traveller jo
9
Very nice hotel
Pros:

Location is great, staff very friendly, my room was spacious and clean, wifi was great

Cons:

Breakfast arrangement was not ideal, assortment of choices were limited

2026-07-23 via Nuitee
T
Tomonori couple jp
5
好みによるが、特にビューもないので5階以外ならば良いと思う。
Pros:

1人を除き、レセプションスタッフの対応は素晴らしかった。中心街に近く便利であった。部屋が十分広かった。部屋の漏電ブレーカーが動作した際に外部からエンジニアを呼んで直すのに時間が掛るため、当方からの要求無しに、無料の朝食をオファーしてくれた。

Cons:

5階の最上階のせいか、屋上のテラスにつながる階段に仕切りが無かったせいか、クーラーを使っても部屋が暑かった。私たちは観劇の為留守にしていたが、テラスには隣のレストランのroof top設備になっており、誕生パーティーが有ったりして夜11時位までは騒がしかったと思う。また、宿泊者以外が部屋の前を通って出入りするためセキュリティー上の懸念があった。

2026-07-22 via Nuitee
S
Stefania solo_traveller it
8
Una chicca nel cuore di Milano con qualche piccola pecca
Pros:

La camera è molto bella, spaziosa e ben accessoriata, oltre che molto silenziosa. L'unico neo era la difficoltà nel gestire l'aria condizionata che era troppo bassa. La posizione è fantastica.

Cons:

Il servizio al bar, al ristorante e per la colazione non sono, a nostro parere, a livello dell'albergo.
Il personale non è adeguatamente formato e non si presenta al livello della struttura. La cucina è buona anche se il menù è molto ristretto, sia per il cibo che per la carta dei vini.
Per quanto riguarda la colazione, il cibo è buono ma manca in buffet, auspicabile a nostro avviso in una struttura di questo livello.

2026-07-22 via Nuitee
M
Magali solo_traveller fr
8
Charmant
Pros:

Emplacement central, quartier sympa, service excellent

Cons:

Le minibar fait du bruit

2026-07-17 via Nuitee
A
Antje solo_traveller de
10
2026-07-16 via Nuitee
T
Tony couple au
8
Nice boutique hotel close to all major attractions.
Pros:

Location, friendly staff, reasonable sized well appointed room.

Cons:

Air conditioner in our room (Room 1) must have something loose or ropes or something similar near the external unit. It kept banging/rattling.

2026-07-14 via Nuitee
K
Kathryn couple ca
7
Nice hotel but you can find similar for less money
Pros:

Great location, friendly staff

Cons:

Expensive for what it is.

2026-07-13 via Nuitee
R
Ruth couple gb
10
Fabulous!
Pros:

Great location. Welcoming staff and a beautiful, traditional hotel. Room was very spacious and full of character. Bed was exceptionally comfortable.

Cons:

Nothing

2026-07-09 via Nuitee
A
Aaron couple au
8
Very enjoyable, walkable location from central Milan and its attractions, friendly and helpful staff
Pros:

Staff on the front desk (Peyman) was very friendly and informative.

2026-07-08 via Nuitee
C
Corina solo_traveller de
6
Great location and staff, but I will not be back.
Pros:

The location great to the dome is great and the staff was excellent.

Besides those two great points, I would not stay here again.

Cons:

The room was smelly from the bathroom, probably because of the heat. A lot of small things in the room were broken that need fixing, such as parts missing in wooden floor, bathroom features broken, coffee machine not working.

2026-06-26 via Nuitee
M
Melanie family_with_children us
7
A beautiful friendly clean place, in reach of many good sights.
Pros:

Good location only 5 minutes to Duomo and shopping and eateries. Pleasant decor and amazing breakfast with friendly helpful staff.

Cons:

Our room was adjacent to the stairway to the restaurant, which was open until 11. That meant a lot of noise including wait staff rolling a loud cart from the elevator, and guests coming and going loudly right at our door. That made it difficult to relax and sleep. We would have liked a quieter room.

2026-06-23 via Nuitee