Hotel Santa Marta Suites

Hotels
9 (373 reviews)
Via Santa Marta 4 , Milan , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Breakfast issues
Room cleaning issues

Categories

Cleanliness
8.46
There were some concerns about cleanliness related to the room not being cleaned during the stay.
Service
9.93
Mr. Peyman at the reception was highlighted as very helpful and accommodating.
Location
9.47
The hotel is in an excellent location, close to the city center.
Room Quality
8.42
Rooms were spacious but some needed renovation.
Amenities
8.95
Amenities such as the kitchenette were appreciated, but service issues were noted.
Value for Money
8.91
Expectations for service were not met for the price paid.
Food and Beverage
8.46
Breakfast was available but had limited options and extra costs.
Overall Experience
9.43
Despite some issues, the overall experience was positive and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Historical Charm in the Heart of Milan
Nestled in the historical centre of Milan on Via Santa Marta, our hotel exudes old-world charm with modern comforts.

Elegant Rooms and Culinary Delights
Indulge in our rooms featuring wood-beamed ceilings and antique furnishings, complemented by modern amenities like a minibar and flat-screen TV. Treat your taste buds at our on-site restaurant offering Italian delicacies and a variety of wines, including vegan and gluten-free options.

Prime Location for Exploring
Conveniently situated just 300 metres from the Duomo Metro stop, our hotel is a stone's throw away from La Scala Theatre and Cordusio Metro Station, making it the perfect base for exploring the vibrant city of Milan.

Ready to immerse yourself in the enchanting blend of history and luxury? Book your stay at Santa Marta Suites Hotel now.

Important information:

Please inform the property of the number of guests staying, children included, at the time of booking.

If you are require an invoice, please inform the property of your company details when booking.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 373 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
B
Ben family_with_children gb
1
Would have been great if we had slept
Cons:

We were unable to sleep due to noise from the street and rooftop bar. We stayed with a toddler and were told there was nothing that could be done.

2026-04-16 via Nuitee
F
Florian couple ch
8
Central et calme
Pros:

L’emplacement est central et très calme la nuit.

Cons:

Il y a des casseroles et des assiettes mais pas de plaques de cuisson.

2026-04-16 via Nuitee
X
X1386KOjessicah Family
10
Charming hotel in Milan with excellent guest services associates!
Pros:

My partner & I stayed here over Christmas 2025 and would absolutely stay again! The hotel is very charming and within walking distance to attractions, while not being directly in the hustle & bustle. Peyman (guest services associate) is phenomenal! He happily called around to make reservations and arrangements for us during our stay, shared excellent recommendations, and was incredibly friendly.

2026-04-12 via Tripadvisor
M
Michel couple it
9
2026-04-12 via Nuitee
solo_traveller it
9
2026-04-10 via Nuitee
R
Romina solo_traveller nl
10
Excelente
Pros:

La ubicacion excelente. El personal de recepción muy amable y siempre dispuestos a ayudar.

Cons:

El desayuno era rico pero siempre demoraban 30 a 60 minutos por persona. Muy lento.
Bastante ruido el ascensor.

2026-04-08 via Nuitee
I
Ines couple de
8
Ein schönes kleines Hotel in ruhiger Lage
Pros:

Ein sehr freundliches zuvorkommendes Personal . Der schöne Frühstücksraum und natürlich die Dachterrasse.

2026-04-06 via Nuitee
I
Ivan couple ua
10
2026-04-01 via Nuitee
C
CazBH extended_group gb
9
A central oasis in a beautiful city
Pros:

Payman was absolutely the best host - very informative, very helpful and very welcoming. He recommended a fantastic restaurant and we had the absolute best meal of our trip. Local foods, beautiful wine and excellent service. The hotel is fantastically located - in stumbling distance of the cathedral and shopping areas, close enough to the castle to dander over and in close links to public transport. Rooms are large and well equipped and the roof terrace was a delight in the evening. A little oasis from the bars and restaurants below. I would stay again anytime

Cons:

Only downside was the rooms were overly warm - we were facing into the lift area so there wasn't much of a breeze. Air conditioning was set to a min temp (still too warm for us) but I think that's local law. Minor issue in an otherwise excellent stay.

2026-03-31 via Nuitee
C
Christopher couple gb
8
Quirky but comfortable.
Pros:

Fascinating old building, which used to be a pharmacy, off a narrow cobbled street. Huge room. Comfortable bed. Good breakfast.

Cons:

The shower and toilet fittings were a little unusual but worked OK. The narrow cobbled street means that taxis often can't get to the entrance.

2026-03-29 via Nuitee
S
S family_with_children kz
8
2026-03-28 via Nuitee
C
Catarina couple fi
9
2026-03-27 via Nuitee
B
Beatrice family_with_children it
10
2026-03-16 via Nuitee
T
TERME extended_group it
8
2026-03-11 via Nuitee
D
Donatella couple it
8
Consigliato. Bella sorpresa nel centro di Milano. Hotel affascinante. Personale gentilissimo.
Pros:

Questo Hotel e' stata una bella sorpresa nel centro di Milano, 10 minuti a piedi dal Duomo. Staff molto gentile. Camera spaziosa e molto accogliente. Consigliato, tornerei di sicuro.

2026-03-09 via Nuitee
K
Konstantinos solo_traveller gr
6
I wouldn’t recommend
Pros:

Central location

Cons:

It’s an old place, so you kind of know what to expect. But somehow it feels outdated and a bit neglected. You also get the impression that it isn’t particularly clean.

The heating was a major issue, since it couldn’t be adjusted in each room… it was central heating. The room was incredibly hot and there was no real way to control it.

Overall, there were quite a few negatives for what is otherwise a rather expensive hotel.

2026-03-07 via Nuitee
D
Dimitrios family_with_children gr
7
Pros:

Ιδανική τοποθεσία, πρόσβαση στα τοπόσημα της πόλης.

Cons:

Εξαιρετική η ζέστη στα δωμάτια, υπήρχε κεντρική θέρμανση και προφανώς δεν μπόρεσε να ρυθμιστεί επαρκώς, παρά τις συστάσεις.

2026-03-04 via Nuitee
N
Norman couple gb
10
2026-02-26 via Nuitee
P
Pierre extended_group fr
7
Pros:

Petit déjeuné au top
Super emplacement
Du charme

Cons:

beaucoup trop chaud et impossible d’éteindre le chauffage

2026-02-24 via Nuitee
K
Karin family_with_children ch
6
Charmantes altes Gebäude aber Zimmer stickig
Pros:

Nette Atmosphäre, altes Gebäude mit Stil, schöne Dachterrasse, Zimmer stickig, Fenster zum Innenschacht

Cons:

Zimmer war schlecht zu lüften, kein Fenster nach azssen, stickig

2026-02-13 via Nuitee