Hotel Casa Gonzalez

Hotels
9.2 (532 reviews)
Rio Sena 69 Colonia Cuauhtemoc , Mexico City , mx

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Weak WiFi
Room temperature issues
Noise from the street

Categories

Cleanliness
8.53
Some reviewers mentioned issues with cleanliness and minor details that may need attention, but overall it is acceptable for the hotel tier.
Service
10
Multiple comments highlighted the personalized and friendly service provided by the staff.
Location
9.5
The hotel's location received positive feedback for being central and close to various attractions.
Room Quality
8.54
While some rooms are spacious and comfortable, there were comments about noise and temperature issues.
Amenities
8.99
Amenities are considered adequate, though some guests mentioned the absence of certain items such as coffee machines.
Value for Money
9.52
Guests felt that the pricing is reasonable compared to similar hotels in the area.
Food and Beverage
8.98
Breakfast was generally found satisfactory and reasonably priced, though not exceptional.
Overall Experience
9.53
Overall experiences were mostly positive, with guests expressing satisfaction despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Patios and Gardens:
Experience a tranquil stay at our hotel in Mexico City's Cuauhtémoc neighbourhood, surrounded by charming patios and lush gardens.

Spacious and Bright Rooms:
Relax in our bright and spacious rooms featuring hardwood floors and a fan for your comfort. Choose from rooms with a terrace or balcony, all equipped with a private bathroom for your convenience.

Convenient Location:
Located just a 3-minute walk from Paseo de la Reforma Avenue and less than 2 km from Bosque de Chapultepec Park, Hotel Casa Gonzalez offers easy access to key attractions like Chapultepec Forest, museums, Chapultepec Castle, and the National Auditorium.

Book now to immerse yourself in the beauty and culture of Mexico City at Hotel Casa Gonzalez.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 532 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
P
Piotr solo_traveller pl
10
Nice hotel with history
Pros:

Great location, a very nice building and the decoration of the room has a unique touch to it.

Cons:

The doors and windows are a bit old and it's difficult to find the entrance but overally it's not something that would stop me from staying again.

2026-04-17 via Nuitee
M
Mountainscafeforest family_with_children au
10
Very spiffy
Pros:

Best place ive ever stayed. Ttly frothed it!

Cons:

The grass wax a touch too green and crunchy.

2026-04-17 via Nuitee
J
JOHN solo_traveller ca
9
Pros:

Great location near Paseo de la Reforma, beautiful grounds.

Cons:

Nothing I did not like.

2026-04-14 via Nuitee
T
Thomas couple fr
9
Un bonne adresse à recommander.
Pros:

Très bonne localisation, jardin agréable et bon petit déjeuner.

2026-04-12 via Nuitee
P
Peter couple au
10
Home away from home.
Pros:

We loved this hotel. Very clean and secure. The decor is very traditional hacienda with numerous seating areas both inside and outside.
The restaurant serves traditional breakfast, lunch and dinner.
Many of the guests are regulars, saying, it’s like a home away from home.
The staff are very helpful.
Close to Reforma and restaurants.

2026-04-07 via Nuitee
J
Janet solo_traveller ca
9
Excellent experience in all respects.
Pros:

Very centrally located. Close to a major transportation hub for buses and the subway system. Close to attractive neighborhoods like Roma and Condesa and other areas/sites of interest to tourists. The hotel
is charming, staff lovely and helpful.

2026-03-30 via Nuitee
S
SCBB couple fr
8
Belle étape à Mexico
Pros:

Grande chambre
- Grande douche, eau chaude avec pression
- Propriété agréable avec plusieurs bâtiments et cours
- Quartier sympa et bien desservi
- Quelques restaurants à proximité

Cons:

Chambre un peu vieillotte
- Fenêtres sur rue

2026-03-21 via Nuitee
D
Donald couple us
2
I would not stay here again.
Pros:

Out door seating.

Cons:

They didn't even provide wash cloths!

2026-03-19 via Nuitee
H
Helen couple ca
7
This is an old style clean budget hotel in a good location.
Pros:

Good breakfast at a competitive price. Old style family run hotel with a nice courtyard. Expect old infrastructure. The staff are very friendly and helpful. Location is great to see all the sites of central Mexico City. Easy to travel from here by public transit, or walk if you like to walk.

Cons:

The room at the street side can get noisy until about 10:30 or 11 on a weekend night due to the restaurants nearby. Also the plumbing tends to stink even with drain covers. The old wood floor creaks a lot, which is disturbing to downstairs occupied rooms.

2026-03-16 via Nuitee
P
Pojung extended_group tw
9
2026-03-14 via Nuitee
K
Kato couple be
8
2026-03-14 via Nuitee
A
Anton couple us
10
Pros:

Fantastic location. On a quiet, tree-lined street. The building and its setting are charming - a green oasis in the center of the city. The room was large. The staff was extremely kind, polite and helpful.

2026-03-13 via Nuitee
E
Edward couple gb
9
An excellent place to stay to discover Mexico City for the first time.
Pros:

Excellent location, very central (next to the Angel of Independence), 30 mins walk to historic centre and 20 to Roma Norte. Peaceful but close to everything. Welcoming and helpful staff, and a nice breakfast.

2026-03-13 via Nuitee
K
Kathleen solo_traveller us
10
Loved the charm of Casa Gonzalez.
Pros:

Location, friendly and helpful staff, cleanliness, charm, price

2026-03-12 via Nuitee
G
Giulia family_with_children it
10
Molto bello
Pros:

Hotel molto bello. Pulito e accogliente.

Cons:

Da rivedere il getto della doccia.

2026-03-10 via Nuitee
A
Andrea solo_traveller de
10
Pros:

Das Hotel hat grüne, ruhige Innenhöfe, die sehr entspannend sind. Der Frühstücksraum ermöglicht unkomplizierten Kontakt und Austausch mit anderen Reisenden.

2026-03-06 via Nuitee
A
Armando family_with_children mx
9
Pros:

Comodidad y buena ubicación

2026-03-04 via Nuitee
T
Theodore solo_traveller us
9
2026-03-03 via Nuitee
W
William extended_group us
9
Great location; quaint hotel.
Pros:

The place is charming and you cannot do better for location. There are decent restaurants and cafes right out the door and the neighborhood is tree-lined and nice to walk in. As for the hotel rooms, don't be cheap. My room was way better than my friends' rooms, large and sunny, because I paid a little more.

2026-03-02 via Nuitee
N
Negar couple us
8
Garden room in neighbourhood was paradise
Pros:

It was locked in so you knew that no one from outside would be able to enter the garden. The garden was beautiful and set of rooms and balconies were unique. The coffee in restaurant was excellent.

Cons:

Some of the rooms were outdated. We had two and one was much more renovated than the other. One didn’t have hooks in bathroom and the safe didn’t work. Also, the restaurant didn’t open until 7:30 and no where to get coffee until then.

2026-02-22 via Nuitee