Hotel Casa Gonzalez

Hotels
9.2 (524 reviews)
Rio Sena 69 Colonia Cuauhtemoc , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Weak WiFi
Room temperature issues
Noise from the street

Categories

Cleanliness
8.53
Some reviewers mentioned issues with cleanliness and minor details that may need attention, but overall it is acceptable for the hotel tier.
Service
10
Multiple comments highlighted the personalized and friendly service provided by the staff.
Location
9.5
The hotel's location received positive feedback for being central and close to various attractions.
Room Quality
8.54
While some rooms are spacious and comfortable, there were comments about noise and temperature issues.
Amenities
8.99
Amenities are considered adequate, though some guests mentioned the absence of certain items such as coffee machines.
Value for Money
9.52
Guests felt that the pricing is reasonable compared to similar hotels in the area.
Food and Beverage
8.98
Breakfast was generally found satisfactory and reasonably priced, though not exceptional.
Overall Experience
9.53
Overall experiences were mostly positive, with guests expressing satisfaction despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Patios and Gardens:
Experience a tranquil stay at our hotel in Mexico City's Cuauhtémoc neighbourhood, surrounded by charming patios and lush gardens.

Spacious and Bright Rooms:
Relax in our bright and spacious rooms featuring hardwood floors and a fan for your comfort. Choose from rooms with a terrace or balcony, all equipped with a private bathroom for your convenience.

Convenient Location:
Located just a 3-minute walk from Paseo de la Reforma Avenue and less than 2 km from Bosque de Chapultepec Park, Hotel Casa Gonzalez offers easy access to key attractions like Chapultepec Forest, museums, Chapultepec Castle, and the National Auditorium.

Book now to immerse yourself in the beauty and culture of Mexico City at Hotel Casa Gonzalez.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 524 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
N
Negar • couple • us
8
Garden room in neighbourhood was paradise
Pros:

It was locked in so you knew that no one from outside would be able to enter the garden. The garden was beautiful and set of rooms and balconies were unique. The coffee in restaurant was excellent.

Cons:

Some of the rooms were outdated. We had two and one was much more renovated than the other. One didn’t have hooks in bathroom and the safe didn’t work. Also, the restaurant didn’t open until 7:30 and no where to get coffee until then.

2026-02-22 • via Nuitee
E
Elza • couple • lv
6
It was ok, for the value of money. There is much space to improve.
Pros:

Great location. Nicely hidden in a busy neighbourhood, it was quiet.

Cons:

Could have been cleaner, and bathroom smelled of pipes as well as latch on the shower was broken.
Front door had nails sticking out and my husband actually tore his jumper, then we told the reception to fix this.

2026-02-13 • via Nuitee
J
JIANING • family_with_children • es
8
Pros:

La ubicación es perfecta

Cons:

La habitacion que da a la calle puede ser un poco ruidosa, aunque se puede solicitar un cambio al hacer el registro de entrada. Las calefacción tiende a secar el aire, pero proporciona un calor excelente.

2026-02-10 • via Nuitee
R
Robbert • family_with_children • nl
10
Heerlijk rustig hotel op menselijke maat
Pros:

Een rustplaats in alle hectiek, met uitstekende ligging tov de verschillende andere interessante wijken. Zonder overdreven luxe, maar alles werkt goed en de mensen zijn vriendelijk en behulpzaam.

Cons:

Niets, na een paar dagen wel eens een ander ontbijtplaatsje opgezocht.

2026-02-10 • via Nuitee
J
Jane • couple • ca
8
2026-01-31 • via Nuitee
V
Virginie • couple • pf
5
Bien mais au mois de janvier insistez pour avoir du chauffage.
Pros:

Le personnel est très gentil et serviable, j'ai aimé cet hôtel intimiste. Le petit déjeuné était très bien. Enfin, l'emplacement était parfait et sure. Chambre très propre.

Cons:

En fait, nous avons eu très froid. La chambre du re de chaussée est humide, peu ventilée et sombre et n'avait aucun chauffage. J'avais choisit cet hôtel car il était mentionné qu'il y avait du chauffage. Je regrette de ne pas avoir demandé de changer de chambre mais nous sommes arrivés très tard et je n'avais pas imaginer que ça serait si difficile. Il semble que les chambres à l'étage possèdent vraiment un radiateur, alors soyez vigilants ! Comme ils sont gentils ne faites pas l'erreur de ne pas réclamer comme moi.

2026-01-29 • via Nuitee
F
Frances • extended_group • us
9
A great stay
Pros:

Location. Hot water , nice room , felt very safe

Cons:

The duvet continued to fall to the floor and nights are cool !!!

2026-01-28 • via Nuitee
T
Thomas • couple • us
9
2026-01-27 • via Nuitee
T
TMJ79 • family_with_children • no
10
Pros:

A charming hotel close to the El Angel de la independencia, avenida reforma and Chapultepec..

Cons:

A bit worn down but would come back to this hotel.

2026-01-27 • via Nuitee
N
Nuria • solo_traveller • es
9
Alojamiento perfecto en un barrio estupendo.
Pros:

La ubicación del hotel es fantástica, las instalaciones preciosas y el personal fabuloso – amable, servicial y dispuesto.

2026-01-26 • via Nuitee
P
Patricia • couple • us
8
2026-01-24 • via Nuitee
C
Carla • couple • de
10
Pros:

Super schöne Unterkunft, ruhig, nettes Personal. Tolles Frühstückserlebnis 😃, man kommt leicht mit andern Gästen in Kontakt

2026-01-24 • via Nuitee
J
Jo • family_with_children • ca
9
Pros:

Charming, quiet, clean, comfortable hotel in great location.

2026-01-24 • via Nuitee
E
Erika • couple • ch
10
I stay there every time I go to Mexico City.
Pros:

Friendly and professional staff. Feels like living in a real mexican home, with family. Breakfast was quick, wide selection. The staff are really accommodating. For sure I will stay there again. Hot water, environmentally-friendly hotel (awareness-raising signs on using water wisely, 100% smoe-free, etc.)

Cons:

My stay was too short.

2026-01-20 • via Nuitee
P
Paulina • family_with_children • co
10
2026-01-20 • via Nuitee
L
Laura • couple • nl
10
Pros:

Cute accommodation on a great location.

2026-01-20 • via Nuitee
V
Veronica • solo_traveller • gb
10
Pros:

Todo. Limpia, ordenada, silenciosa. Desayuno excelente.

2026-01-20 • via Nuitee
C
clare • couple • us
10
2026-01-20 • via Nuitee
G
Giovanna • couple • mx
8
2026-01-19 • via Nuitee
T
Thomas • couple • us
9
2026-01-19 • via Nuitee