Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Good amenities
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.74
Issues with cleanliness were raised, including dirty and stained areas.
Service
8.21
Mixed feedback on service, with one review highlighting terrible customer service.
Location
9.75
Great location right by the beach, excellent views and access.
Room Quality
7.7
Room quality was inconsistent; expectations for superior room not met.
Amenities
9.23
Amenities included pool and mini-golf, generally well-received.
Value for Money
8.69
Good value mentioned, but affected by cleanliness issues.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.11
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:28

Property Description

Stunning Beachfront Apartments with Luxurious Amenities

Breathtaking Views and Modern Comfort: Princess Palm on the Beach offers contemporary apartments with private balconies and stunning sea views. Each unit is equipped with laundry facilities, a full kitchen, flat-screen TV, and a DVD player.

Recreational Paradise: Guests can indulge in a range of activities including tennis, swimming in the outdoor pool, and working out in the fitness centre. Unwind in the hot tub, savor a meal at the barbecue area, or have fun in the games room with table tennis and arcade games.

Convenient Location: Situated just minutes away from popular attractions like Currumbin Wildlife Sanctuary and Gold Coast Airport, Princess Palm provides easy access to the best of the Gold Coast.

Book now to experience a perfect blend of luxury and leisure at Princess Palm on the Beach.

Important information:

Please note that this property requires a refundable AUD 200 credit card pre-authorization or AUD 500 cash bond upon check in to cover any incidental charges, damage to the property or excessive cleaning fees. This amount will be refunded after inspection of the accommodations.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that there is a 2.2% charge when you pay with any accepted credit cards, including any payments processed prior to arrival.

All apartments are individually furnished, and the images are only for reference.

Please note that air-conditioned apartments may be available upon request.

Please note that reception hours are:
- Monday to Friday: from 9:00 to 16:30
- Saturday: from 9:00 to 14:00
- Sunday: 9:00 to 12:00

The reception operates on limited hours during public holidays

Please note that same-day bookings must check-in during office hours.

Guests under 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 517 reviews
Cleanliness: 5.74
Service: 8.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
J
Jacinta • family_with_children • au
3
Great location but the room was not good
Pros:

Location

Cons:

The room was extremely run down. Only one lift working so it was very slow.

2026-02-13 • via Nuitee
B
Beverley • couple • au
8
Pros:

Location is terrific. Lovely view.
Apartment was clean and roomy.
For the most part, staff were friendly and helpful.

Cons:

The huge pool umbrella wasn't put up each day. It required a handle and could only be done by staff ... who didn't know how or couldn't do it!

2026-02-10 • via Nuitee
K
Katherina • family_with_children • au
6
Have been there 5 times but seems during the busy period there isn’t time for a deep clean.
Pros:

The location

Cons:

It needs a deep clean, sheets weren’t changed and bathrooms were dirty

2026-01-27 • via Nuitee
C
Carlos • family_with_children • au
7
Good place and views, terrible sleep. Wake up at 4:30 and go for a walk.
Pros:

Location, view and facilities

Cons:

The unforgivable mistake of not having AC. It is summer in Australia, with windows close it’s too hot, with them opened it’s too noisy.

Beds and pillows were sub standard, contributing to the terrible nights.

The fan on bedroom 2 was extremely noisy.

In summary, sleeping was terrible for the whole family.

2026-01-26 • via Nuitee
C
Cybele • extended_group • au
8
Lovely long weekend apartment
Pros:

We were in 12E with the balcony facing NE.
Fantastic location to patrolled surf beach, creek, cafe and walking track. Lockup storage for boards, underground car park, one of the tidiest places I have ever visited. Had board games and puzzles. Nice heated pool and spa. Was able to offer a late check out till 11am. View towards Surfers Paradise was so beautiful.

Cons:

We think that for $500 per night there should have been sufficient toilet paper, detergent to wash up, shampoo/conditioner for 3 nights instead of the very limited amounts provided. Also a few other small basic items would make it perfect (eg. tissues, salt and pepper, oil) but Coles is nearby so it's easy to stock up - just wasn't counting on having to bring absolutely everything - in terms of value for money those little things (especially enough toilet paper) would bring it up to a higher score for us. Otherwise we would definitely come back and bring some of these essential supplies with us.

2026-01-26 • via Nuitee
D
Darren • extended_group • nz
2
General cleanliness and hygiene issues.
Pros:

Location and staff were polite.

Cons:

General condition of the apartment was dirty, unhygienic ( blood and sweat on my pillow), long hairs left in one bed shower tray, certainly needs a renovation and tidy up throughout which would go a long way.

Limited access to reception staff isnt ideal. The 24 hour number supplied wasn't answered which was a pain we didn't need.

Before booking please make sure you are aware which room you are actually booking. I dont believe it was made very easy distinguishing this fact.


On speaking with staff I was advised I had actually been upgraded to an air conditioned unit for free which meant the one I had booked was non conditioned apartment which would have been an unbearable experience had I have remained.

2026-01-25 • via Nuitee
T
Tashana • family_with_children • au
10
Amazing, gorgeous, perfect, beautiful!
Pros:

My family and I loved everything about our stay! The beach is right infront, beautiful views, the pool and spa were amazing. We had the best time.

Cons:

Nothing, we loved it all!

2026-01-20 • via Nuitee
B
Bobbie • family_with_children • au
10
2026-01-20 • via Nuitee
K
Ken • couple • nz
10
Pros:

everything was perfect the view and location.The apartment was so well equip

2026-01-20 • via Nuitee
G
Gretchen • couple • nz
8
Enjoyed our stay immensely the apartment and facilities were outstanding.
Pros:

Loved the location, view and proximity to beach and some great restaurants.

2026-01-19 • via Nuitee
G
Glenn • couple • au
8
Very relaxing for us both as we hadn't had a real break for many years
Pros:

Location, beach , water, surf, unit.

Cons:

the kitchen Table chair collapsed when i first sat on it
the extractor fan above the stove requires a good clean whe you pull it out
The Electric frying pan didn't work but we bought one with us anyway

2026-01-19 • via Nuitee
L
Laura • family_with_children • au
9
A relaxing place to stay.
Pros:

The location was amazing! Right next to the beach with a great view. I loved having a kitchen and a laundry. And we saw lots and lots of whales from our balcony.

Cons:

There wasn't much that I didn't like, but if I had to say one thing, I did notice the apartment wasn't super clean.

2026-01-19 • via Nuitee
P
Paul • extended_group • au
9
Great
Pros:

Location and facilities

Cons:

Main bed needs changing out

2026-01-19 • via Nuitee
A
Alison • family_with_children • au
9
2026-01-18 • via Nuitee
M
Marcus • family_with_children • au
8
Nice apartments in a fantastic location!
Pros:

Location, right on the beach!

Cons:

Extra cost for air-conditioning - luckily we noticed this before the stay

2026-01-14 • via Nuitee
N
Neil • couple • nz
9
Very relaxing.
Pros:

Location is great. Right on the beach front and close to restaurants and supermarket. Pool was perfect temperature. Gardens well kept.

2026-01-13 • via Nuitee
S
SU CHOL • extended_group • au
3
Cons:

most of facilities are poor

2026-01-11 • via Nuitee
Z
Zhu • extended_group • au
8
2026-01-08 • via Nuitee
N
Natalie • family_with_children • au
10
2026-01-07 • via Nuitee
R
Rebecca • family_with_children • au
10
2026-01-03 • via Nuitee