Montage Palmetto Bluff

The Montage Palmetto Bluff and the staff were absolutely perfect. Everyone went out of their way to welcome us and make us feel pampered. We will return next year.

This was a very nice property but some real challenges that kept it from being what we would expect from Montage.

Our room was booked as poolside guest house, and the room was nice. But it was a 10 minute walk from the main building, or a 10 minute wait for a golf cart shuttle. Given that the guest house pool has no services at all - no food service, no pool bar staff, and not a single employee at the guest house, that was a challenge.

In addition, we had golf booked at Anson Point, a beautiful new golf course. Unfortunately, when we called for a shuttle to that course that is 5 miles from the hotel but still part of Palmetto Bluffs, we were informed that the Montage does not provide shuttle rides to Anson.

And the bill didn't include the deduction of the Amex credit.

All in all, it was good but certainly wasn't anywhere near the caliber of the Montage experience we would expect.

Amazing place, staff was unbelievable, 1st class all the way!
This property is so unique, offers something for everyone. World class golf, incredible nature, food was unbelievable, tennis, pickle ball, biking, boating, you name it.

We had a wonderful stay and were truly impressed with the beauty and atmosphere of the property. The setting is incredibly picturesque, with a peaceful and calming energy that makes it feel like a true escape. The grounds, architecture, and overall design create a charming and memorable experience that stands out. Dining at River House was a highlight, with exceptional service and delicious food, and breakfast at Octagon was consistently excellent. The sense of community throughout the property, along with all the thoughtful details, makes it a very special place that we would gladly return to and recommend to others. We stayed at the Myrtle #7 which was lovely but next trip will want a cottage overlooking the river. Definitely a weekend getaway trip if you need to disconnect!

We visited as day guests passing through from Charleston to Savannah. Super nice high end quality resort. Well worth our stop to see this lovely place for a possible destination visit another time. The drinks and smash burger at the Octagon bar were amazing!

Montage was a beautiful resort on 22,000 acres of SC low country water views. Well maintained grounds, Ebikes, kayaks, spa, pool, boat rides -- so much to do. The staff was exceptional and had a fantastic relaxing time. Would recommend and am going to research their other properties.

I stayed at Montage Palmetto Bluff from April 19–22, 2026, on a solo trip with my dog. In many ways, the stay was restorative. The property is beautiful and peaceful, never feeling crowded, and I appreciated the ability to truly decompress. I stayed in one of the smaller rooms in the Inn, yet it was still spacious and comfortable. I was also pleasantly surprised by the food quality, which exceeded expectations given what I had heard beforehand.

Unfortunately, the service was inconsistent enough that it materially impacted the experience and, ultimately, the value. While there were several genuinely kind staff members—including a wonderful golf cart driver and a concierge who thoughtfully asked about planned activities with my dog—follow-through was frequently lacking. On my first full day, I requested a golf cart ride to Wilson Village and was told it would arrive shortly; after waiting 15 minutes, I had to find someone else because the request had not been passed along. Similarly, I was assured that a gate pass would be called in for my photographer, but the gate had no record of it. Restaurant service also varied widely, alternating between very slow and uncomfortably rushed.

There was also one notably poor interaction with a valet. I had texted ahead for my car, which was ready when I arrived. When I asked if the keys were in the vehicle, I was met with a condescending response and told—quite sharply—that he was helping someone else. While I understand that everyone can have an off day and I could have waited longer, the tone and manner were not appropriate for a resort at this price point.

The value issue was further compounded by confusion around the Montage Moments package I purchased ($225/night daily resort credit). Prior to arrival, I emailed the resort to clarify what the credit covered and was told many things were covered and directed me to call customer service for specifics. Unfortunately, I did not have time to do so. When I received my final bill, I discovered that the credit did not apply to items I expected it to cover, including parking and the pet fee. As a result, I was only able to use $70 of the $225 credit on the day I arrived.

Overall, while the setting is undeniably beautiful and there were a number of moments of genuine warmth, the repeated service breakdowns and lack of clarity around paid packages made the stay feel misaligned with the brand’s luxury positioning and pricing.

I’m sharing this feedback because the property has tremendous potential, and I hope it’s received in the spirit intended. With more consistent follow-through and clearer communication—especially around packages and guest logistics—the experience could better reflect both the beauty of the resort and the expectations set by the Montage name.

The site was very clean. Staff were very friendly. Pool area was nice, and we liked that there was an adult pool.

Can't say enough good things about this property as well as the staff. Firoze Nizam (Director of Rooms) was amazing. The property was top notch - The food, bicycles, view from our cottage, the steam shower... It was definitely a great experience.

We just enjoyed an incredible week long visit to Montage PB. We stayed in a 4 bedroom residence with our adult sons and their young kids. Nancy, a fantastic Experience Planner, helped me with meal and activity reservations daily and was so responsive to my questions about what to do for a wide range of ages and interests. She made our trip easy and memorable. Emily, the hostess at Octagon, was wonderful as were servers Regine and Brenda. Wayan, server at the family pool, was amazing- helping our large family every day with chairs and towels. Laken, in accounting, was really wonderful in handling invoice questions and replying quickly to my emails. We had an amazing stay.

Wonderful experience, our first at Montage PB. Such a relaxing experience. We rode bikes, had room service, and enjoyed our stay immensely.

Absolutely gorgeous and top notch! Every single person we encountered was kind and friendly! If it's not on your bucket list, it should be!

The location of Montage Palmetto Bluff is truly outstanding. The marsh scenery and river views are breathtaking, and the overall atmosphere is both luxurious and relaxing. Be prepared—if you’re not a fan of alligators, they are definitely part of the experience!

We stayed in one of the property homes, which was beautiful and well-appointed. The bunk room was a bit tight, but we were able to make it work. Overall, the value was largely worth the cost, though it’s important to be prepared for a higher price point across the board.

Dining was somewhat mixed. The Easter brunch was not worth the cost, and Buffalos was just okay. However, RiverHouse was exceptional—perfect for anyone who appreciates great food and wine—and Octagon was also wonderful, especially for fresh seafood and quality preparation.

The staff throughout the property went above and beyond, making the experience even more enjoyable. The grounds were beautifully maintained and impeccably manicured, and there was no shortage of amenities or activities. In fact, there was so much to do that we couldn’t fit it all in.

Absolutely fantastic experience!!! The word pamper doesn't do it justice. The grounds are beautiful, restaurants delicious, and the service impeccable.

This hotel is tired and feels like a Marriott. Outdated furnishings and the worst part is the staff.

They were unhelpful, when I tried to make a dinner reservation weeks before our arrival I was only offered 5 PM or 8:45 PM.

Rooms are so outdated. We ended up ordering dinner from outside the hotel and were quoted over an hour wait time for forks and plates. I offered to walk over and pick them up myself.

They told us they had upgraded us when they in fact gave us the exact room that I booked through fine hotels and resorts. Their property cannot handle the capacity of guests when they are fully booked.

No one to help with luggage upon arrival. A small, sad looking room. We’ve stayed in multiple Montages and we’ve stayed all over the world and I do not recommend you spend any money at this property.

The hotel is unapologetically a mess. Where to start? I think I'm paying around $1800 a night to be here in a room that if Im honest looks like a 10 year old Marriott room. Fine. properties age what about the Service? One of those hotels where no one seems to really know what they are doing. No dining options available on property at all. So you are in the middle of nowhere and no food. Fully booked. Offered a pizza truck. I called 3 weeks in advance. Check in. NICE hard working people that are so overwhelmed I unpacked my own car. ($1800). Families that I guess don't know better - are paying a fortune to be a second rate resort. I think this is a place for people that own houses on the property and frequent regularly with their own kitchen cars etc. are the only happy ones and drive the propaganda that this is a great property. Maybe I can befriend one of the locals with a house and a kitchen to feed us? or bribe them to use their kitchen. You will regret booking here. Apparently there's a new Auberge that's much nicer. OH and if you have kids the awesome kids club is fully booked too. So joke is on you. Go order ubereats and eat in your $1800 dumpy room.

3 star rating because there are things missing from this experience. Number 1 is food. The food was disappointing and completely overpriced. There are seemingly many options, but when you see the schedules and hours, it becomes clear that food options are very limited. This also leads to long wait times. We were told it would be a 55 minute wait for lunch at the pool. Our only other option was the fancy Octogon, which is not where you take kids at 1pm who are swimming. Plus it charges $7 for a bagel! The quality was also very hit or miss. One day the tacos were a decent portion of fish. The next day, the same dish had half the amount of food. And if you have food allergies, good luck. I'm gluten free. Items at Buzz were mislabeled as gluten free, when they were not. I subsided on protein bars that I brought from home. After a $40 salad with fish that was so salty I thought I might need my mom's blood pressure medication, we decided to start going to Bluffton for meals. Lots of options there! But it is far, and Uber is very limited here. I recommend renting a car.
Pros, the property is beautiful. We biked for miles each day down relaxing trails. My son loved the tree houses. We all enjoyed the kayaking, porching, and smores. Plus our suite was modern, large and clean. The facilities are incredible and the staff works hard to please the guests.
Overall, we had a nice time, but not sure I would return. The food issues were a headache and it is very isolated.

I don’t usually leave reviews like this, but my experience at Montage Palmetto Bluff has been so underwhelming that I felt compelled to share an honest account.

We are currently staying here during Spring/Easter break 2026 as a family of four with two young boys. We are no strangers to luxury resorts and regularly return to places we love, including Sea Island (GA), The Breakers (Palm Beach), Banyan Tree Mayakoba, and Kiawah Island. Based on its reputation and price point, we expected Montage Palmetto Bluff to offer a comparable five-star experience — unfortunately, that has not been the case.

At $1,500 per night, we expected a much higher level of service, organization, and competence. While the staff are polite and clearly trying their best, the overall experience lacks the polish, attentiveness, and seamless service that define true five-star resorts.

One example from just today: after a long drive, our boys were excited to hit some golf balls. I asked the concierge where we could take them to practice. We were directed to the May River course, only to arrive and find it completely closed. No heads-up, no alternative suggested.

We then called the Cross River course, and to our disbelief, they would not allow our children to use the practice area or putting green unless they had a tee time. This was Tuesday 4 pm (not the busiest time for golf), and they are simply kids eager to enjoy their vacation. The lack of flexibility — especially for junior guests — was shocking and incredibly disappointing.

For a resort of this caliber and cost, we expected far more thoughtfulness, communication, and guest-centered service. Sadly, this stay has fallen well short of expectations, and this is not a place we would consider returning to.

Beautiful place, bike trails are the best!! We stayed in Lagoon view guest house which was perfect. Very clean luxury room with balcony.
4 stars - check in experience not great, concierge experience not great, adult pool area no service, overflowing trash for 3 days straight, hot tub extremely dirty and water level dangerously low so not filtering at all. Had trouble several days getting our room cleaned in a timely manner and getting ice as you have to call for it. Decaf only left but when calling for coffee next day after an hour we had to walk to the Inn to get coffee. Seems like small things but at $1000+ nightly this is all unacceptable.
Ate at Octagon, River House and Buffalo, all were absolutely the best food!!
Please, please correct these things as we really want to come back to your beautiful grounds.