Montage Palmetto Bluff

3 star rating because there are things missing from this experience. Number 1 is food. The food was disappointing and completely overpriced. There are seemingly many options, but when you see the schedules and hours, it becomes clear that food options are very limited. This also leads to long wait times. We were told it would be a 55 minute wait for lunch at the pool. Our only other option was the fancy Octogon, which is not where you take kids at 1pm who are swimming. Plus it charges $7 for a bagel! The quality was also very hit or miss. One day the tacos were a decent portion of fish. The next day, the same dish had half the amount of food. And if you have food allergies, good luck. I'm gluten free. Items at Buzz were mislabeled as gluten free, when they were not. I subsided on protein bars that I brought from home. After a $40 salad with fish that was so salty I thought I might need my mom's blood pressure medication, we decided to start going to Bluffton for meals. Lots of options there! But it is far, and Uber is very limited here. I recommend renting a car.
Pros, the property is beautiful. We biked for miles each day down relaxing trails. My son loved the tree houses. We all enjoyed the kayaking, porching, and smores. Plus our suite was modern, large and clean. The facilities are incredible and the staff works hard to please the guests.
Overall, we had a nice time, but not sure I would return. The food issues were a headache and it is very isolated.

I don’t usually leave reviews like this, but my experience at Montage Palmetto Bluff has been so underwhelming that I felt compelled to share an honest account.

We are currently staying here during Spring/Easter break 2026 as a family of four with two young boys. We are no strangers to luxury resorts and regularly return to places we love, including Sea Island (GA), The Breakers (Palm Beach), Banyan Tree Mayakoba, and Kiawah Island. Based on its reputation and price point, we expected Montage Palmetto Bluff to offer a comparable five-star experience — unfortunately, that has not been the case.

At $1,500 per night, we expected a much higher level of service, organization, and competence. While the staff are polite and clearly trying their best, the overall experience lacks the polish, attentiveness, and seamless service that define true five-star resorts.

One example from just today: after a long drive, our boys were excited to hit some golf balls. I asked the concierge where we could take them to practice. We were directed to the May River course, only to arrive and find it completely closed. No heads-up, no alternative suggested.

We then called the Cross River course, and to our disbelief, they would not allow our children to use the practice area or putting green unless they had a tee time. This was Tuesday 4 pm (not the busiest time for golf), and they are simply kids eager to enjoy their vacation. The lack of flexibility — especially for junior guests — was shocking and incredibly disappointing.

For a resort of this caliber and cost, we expected far more thoughtfulness, communication, and guest-centered service. Sadly, this stay has fallen well short of expectations, and this is not a place we would consider returning to.

Beautiful place, bike trails are the best!! We stayed in Lagoon view guest house which was perfect. Very clean luxury room with balcony.
4 stars - check in experience not great, concierge experience not great, adult pool area no service, overflowing trash for 3 days straight, hot tub extremely dirty and water level dangerously low so not filtering at all. Had trouble several days getting our room cleaned in a timely manner and getting ice as you have to call for it. Decaf only left but when calling for coffee next day after an hour we had to walk to the Inn to get coffee. Seems like small things but at $1000+ nightly this is all unacceptable.
Ate at Octagon, River House and Buffalo, all were absolutely the best food!!
Please, please correct these things as we really want to come back to your beautiful grounds.

We had a very relaxing few days. We’ll go back! The views were spectacular and the attention that was shown was very much appreciated.

This was my third trip to Montage Palmetto Bluff, and it continues to impress every time. We arrived earlier than expected due to storms on our travel day, and the staff was incredibly accommodating—our home was ready right away, which made a stormy afternoon much easier!

The home we rented was absolutely fabulous—spacious, beautifully designed, and felt like a true getaway. It had everything we needed and more.

The food across the property was excellent, and one of our favorite activities was biking around and taking in the scenery. There’s so much to do, and it’s all so well maintained.

Most importantly, our kids loved every minute of it. They stayed busy the entire time with all the activities available, which made the trip even more relaxing for us.

Overall, another amazing stay. We’re already looking forward to our next visit!

Outstanding people and facilities, the restaurants, the amenities, all of the staff are definitely on board with providing an excellent experience...and they did.

AMAZING stay! My husband and I did a 2 night getaway to Montage at Palmetto Bluff and had such a relaxing time! The Speakeasy was so much fun, entertainment/live music was great, drinks were perfect! Our cottage as absolutely amazing, service overall was exceptional. Clearly this is a well run resort with so much to offer. We will be back soon!

The staff were the best part of this hotel experience. Wonderful information and assistance provided by Bill and great breakfast service from Regine! Overall we’ve been fortunate to stay at a number of “luxury” resorts and this one disappointed in terms of price for overall experience. Quiet, pretty property but isolated with limited dining options. Navigating the “Palmetto Bluff” property versus the “Montage” was tricky in terms of where we could walk, bike, etc. our guest room was nice-clean and spacious but the heat/cool did not function properly and windows were not clean outside. I had high expectations which the staff, valet and restaurant folks exceeded, but otherwise we were underwhelmed.

Great evnviroment. Every member of the staff was welcoming. I didnt have to open one door for myself no matter the time of the day. The entire stay was calm and peaceful.

This property is UNMATCHED compared to anything we have ever been too. The attention to detail, the personalization, they know you by first name, everyone is extremely helpful and will make you feel like a VIP client, the way it should be. This property truly knows what southern hospitality is all about. We are FOREVER clients now! Thanks for the memories!!!!!!

My wife and I really enjoyed our stay at the Montage Palmetto Bluff. It was our first stay at a Montage property. Pre-arrival we were offered a discounted room upgrade to a lagoon view cottage which was fantastic. The property is so scenic both day an d night. Weather did not cooperate but fully expect bike rides and walking trails would be great. The shooting club experience was first-rate with a guide to lead me through the course. The River House dinner is not to be missed if you can secure a reservation. Also, going into town for a meal at The Farm is essential. Overall, highly recommend this resort and will look to come back in the future.

It is a luxurious yet comfortable resort. It is surrounded by the beauty of forecast and waterways. The rooms are beautifully appointed and the cottages feel like home away from home. I could move right in to stay. The staff are friendly and go above and beyond to serve. There are even cars available to use for 4 hour periods of time to explore the area. Old town Bluffton is fun to explore and Hilton Head is not too far for an afternoon drive.

Montage is a wonderful Oasis any time of year. A peaceful connection with Nature, great food, great service, and top-notch property

The Montage at Palmetto Bluff is an amazing large beautiful property. The customer service from all staff, start to finish, was excellent. Our room was very comfortable. The dining experience at the many restaurants and lounges was excellent as well. My partner and I very much enjoyed our relaxing 3 night stay and plan to come back in the future.

Teaming with screaming children, disorganized staff, unclean, and service at the level of a third world country, avoid at all cost.

The location is beautiful. The rooms are spacious, comfortable and the decor is nice. The service is highly variable and doesn’t meet what one would expect from a resort of its caliber. The service is slow and uneven. Activities (even on-site) aren’t run by the Montage allowing staff to disclaim responsibility for poor experiences. Folios and bills on room were repeatedly wrong and it is hard to find staff to address those issues. Despite the lovely surroundings, I would not return.

The Montage is an amazing place to spend with family. There are so many activities for all ages, like tennis, swimming, and so many nature tours. The property is beautiful and well maintained, and the service is top notch from check in to concierge to restaurants. Also the food in the restaurants is delicious (we tried Octagon and Buffalos)!