Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Noise issues
Uncomfortable beds

Categories

Cleanliness
8.34
Several reviews mention cleanliness but also note noise issues that interrupt the experience.
Service
9.31
The staff are frequently praised for their friendliness and service.
Location
8.85
Location is mentioned positively in multiple reviews as excellent.
Room Quality
7.8
Negative comments about noise and room discomfort affected the overall perspective.
Amenities
8.83
Amenities such as breakfast and parking received good feedback, but room details were lacking.
Value for Money
8.29
Some reviews indicate that the hotel may be overpriced for the quality offered.
Food and Beverage
9.34
The breakfast and overall food quality were highlighted positively in several reviews.
Overall Experience
8.81
Overall, guests had good experiences but some issues noted have led to a mixed overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:16

Property Description

Stylish Accommodations
Experience the elegance of our stylishly decorated rooms at Kuna Hotel, each equipped with modern amenities like LCD TVs, minibars, and luxurious spa baths in our spacious suites.

Culinary Delights
Indulge in a culinary journey at Kasa restaurant, offering a delectable array of local and international dishes. For more dining options, explore the variety of restaurants just a short walk away.

Convenience and Leisure
Enjoy complimentary WiFi, breakfast, and parking during your stay. Take advantage of our tour desk for travel assistance, book relaxing massages, and even bring along your furry friends to our pet-friendly Maskota accommodation.

Book now for a delightful stay at Kuna Hotel, just minutes away from Cuenca's historic center and key transport links.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$29 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 69 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 8.81
J
Joselyn • family_with_children • ec
10
Excelente
Pros:

Amabilidad del personal, habitación impecables y cómodas

2026-02-25 • via Nuitee
W
Williams • family_with_children • co
10
2026-02-23 • via Nuitee
J
jonathan • solo_traveller • co
10
10/10
Pros:

Todo Perfecto. Siempre llego aquí.

2026-02-09 • via Nuitee
G
Gunter • family_with_children • de
9
2026-01-26 • via Nuitee
C
Christian • couple • ec
10
2026-01-18 • via Nuitee
L
Lourdes • family_with_children • ec
9
PASEO EN CUENCA RECIBIENDO EL 2026
Pros:

La atenciòn del personal, las camas còmodas, que admitan mascotas, a pesar del costo extra.

Cons:

En el desayuno los jugos eran con muy poca fruta.

2026-01-13 • via Nuitee
K
Kary • family_with_children • ec
9
Lindo hotel
Pros:

Desayuno completo! Estuvo delicioso

Cons:

No encontré habitación más grande pero la q nos dieron estaba bien

2026-01-08 • via Nuitee
E
Elena • couple • us
8
Pros:

Sí muy acogedor

2026-01-07 • via Nuitee
F
Flores Zurita • couple • ec
7
Estuvo bien el servicio, pero el momento de la factura pusieron un costo adicional por servicio que no me habían indicad
Pros:

Buena instalación.

Cons:

La distancia del centro de la ciudad

2026-01-06 • via Nuitee
M
Medranda • family_with_children • ec
8
2026-01-06 • via Nuitee
J
Jonathan • extended_group • ec
10
2026-01-01 • via Nuitee
L
Luis • extended_group • de
9
Muy recomendable
Pros:

El servicio y el personal del hotel excelente.

Cons:

Todo bien.

2026-01-01 • via Nuitee
C
CHRISTIAN • family_with_children • ec
10
2025-12-28 • via Nuitee
F
Flores • family_with_children • ec
10
Pros:

La atención del personal muy amables y serviciales, todas las instalaciones estaban limpias y el desayuno muy delicioso.

Cons:

Todo estuvo muy bien de seguro si volvería

2025-12-28 • via Nuitee
C
Cárdenas Cedeño • couple • ec
6
Pros:

Todo impecable como siempre.

Cons:

En los cuartos posteriores el ruido de los carros no deja dormir

2025-12-06 • via Nuitee
V
Valeria • family_with_children • ec
7
2025-11-27 • via Nuitee
D
David • solo_traveller • us
10
Very good value for the price!
Pros:

Parking is safe, food is good, staff is very friendly

Cons:

No heating in the room

2025-11-23 • via Nuitee
M
Mario Alfredo • family_with_children • ec
7
Feriado
Pros:

No estaba mal pero nos nos pareció un 4 estrellas

Cons:

Las camas eran bastante incómodas

2025-11-23 • via Nuitee
P
Patricia • couple • ec
10
2025-11-17 • via Nuitee
M
Murillo • solo_traveller • ec
8
2025-11-15 • via Nuitee