Embassy Suites Louisville Downtown

Hotels
•
Embassy Suites Hotels
8.8 (876 reviews)
501 South Fourth Street , Louisville , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly and professional staff
Clean rooms
Cons:
Valet service improvements needed
Housekeeping issues
Food quality inconsistencies

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues such as below-average housekeeping service.
Service
9.35
The staff was frequently described as friendly and professional.
Location
9.39
Multiple reviews highlighted the hotel's excellent location, especially for local attractions.
Room Quality
8.34
Rooms were mentioned as clean but some guests felt they did not match advertised photos.
Amenities
8.87
Amenities like the breakfast and vending machines were appreciated, but some felt improvements are needed.
Value for Money
8.83
Most reviews expressed that the hotel was worth the cost, with some minor complaints.
Food and Beverage
8.38
Breakfast received mixed reviews with some praising it and others finding it lacking in variety.
Overall Experience
8.85
The overall sentiment was positive with recommendations for others to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Prime Location near Entertainment District
Located next to Fourth St. Live!, our historic downtown Louisville hotel offers proximity to Whiskey Row and top attractions.

Luxurious Amenities for Comfort
Enjoy an indoor pool, 24-hour fitness centre, and complimentary cook-to-order breakfast. Relax in rooms with a separate seating area, sofa bed, and 46-inch HDTV.

Convenience and Dining Options
Benefit from a 24-hour business centre, 15,000 sq. ft. of event space, and on-site fine dining at Catch 23. Unwind at our nightly complimentary reception with snacks and beverages.

Book your stay at Embassy Suites Louisville Downtown for a memorable experience in the heart of the city.

Important information:

Please note the pool and gym are closed and breakfast service is suspended until further notice. Breakfast will be offered in a grab-and-go bag option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
Joey • couple • us
8
Pros:

It was really nice

Cons:

The beds was uncomfortable

2026-04-18 • via Nuitee
R
Richard • couple • us
10
2026-04-16 • via Nuitee
T
Tina • family_with_children • us
7
2026-04-13 • via Nuitee
B
Becky PJ • extended_group • gb
8
Downtown
Pros:

Nice suite, comfy main bed and always enjoy managers happy hour and great breakfasts. Great downtown location

Cons:

Sofa bed my daughter slept on needed a new/thicker mattress

2026-04-07 • via Nuitee
G
Grones • family_with_children • us
7
2026-04-05 • via Nuitee
M
Margie • couple • us
8
2026-04-03 • via Nuitee
M
Matt • couple • gb
9
Lovely big rooms.
Pros:

Good location,
Great size rooms.

Cons:

Nothing

2026-04-03 • via Nuitee
M
Margaret • couple • us
10
2026-04-02 • via Nuitee
E
ELDHO • couple • us
8
2026-04-01 • via Nuitee
M
marty • couple • us
9
Over all it was good
Pros:

Very convenient for what we was doing

Cons:

The air conditioning would only go down to 68 room stayed a little warm and mattress was hard

2026-03-31 • via Nuitee
W
WILLIAM • couple • us
9
Very pleasant stay. No issues. Would recommend
Pros:

Location and staff excellent

Cons:

No issues

2026-03-31 • via Nuitee
K
Kiley • couple • us
10
2026-03-27 • via Nuitee
J
Jennifer • extended_group • us
10
Pros:

Smelled amazing decorated beautifully comfortable room.

Cons:

Zero

2026-03-23 • via Nuitee
K
Karen • extended_group • us
10
Pros:

Room was enormous.
Location
Atmosphere

Cons:

Check in. Though the lady was nice she left me standing there a while without acknowledging me while she typed on the computer.

2026-03-20 • via Nuitee
S
Shirley • extended_group • us
10
Nice hotel
Pros:

Very nice place to stay in downtown area.

Cons:

Parking was not good. No place to load and unload, street was crowed and no help in facilitating navigation. Had to park in park at your risk area a block away.

2026-03-20 • via Nuitee
V
Van • couple • us
10
2026-03-18 • via Nuitee
A
Ashton • family_with_children • us
10
2026-03-17 • via Nuitee
C
Christopher • couple • us
8
Pros:

Nice room, great location, friendly staff

Cons:

Kind of confusing parking and checking in and finding rooms

2026-03-15 • via Nuitee
T
Tina • couple • us
8
All great …. Just needs refreshed furnishings
Pros:

Gorgeous
Great location
Friendly helpful staff

Cons:

Shower pressure and the seal on shower door needs replaced as it leaks. Also, the furnishings ( couch) was pretty beat up /worn down.

2026-03-14 • via Nuitee
B
Barry • couple • us
10
2026-03-06 • via Nuitee