Hotel Zenit San Sebastián

Hotels
Zenit Hoteles
8.6 (114 reviews)
C/ Antonio Mª Labaien nº 1, San Sebastián, Gipuzkoa, 20009 , San Sebastián , ES

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Electric car charging station
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good breakfast options
Cons:
Uncomfortable mattress
Misleading amenities
Safety concerns in the area

Categories

Cleanliness
9.18
The hotel was clean and well maintained property.
Service
9.65
The staff was super friendly and accommodating.
Location
8.19
The surrounding area didn't make us feel safe, but it's an easy bus ride to the old town.
Room Quality
7.64
Spacious room, but twin beds were provided instead of the requested double, and the mattress was uncomfortable.
Amenities
8.17
The hotel advertised amenities like a pool, but there was none available.
Value for Money
8.13
Value for money wasn't great compared to other stays in Spain.
Food and Beverage
8.68
Breakfast had a good amount of options but wasn't exceptional.
Overall Experience
9.15
Good stay, overall a decent experience but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:46

Property Description

Luxurious Amenities
Indulge in the spa tub, fitness center, and bicycles for rent.

Exquisite Dining
Savor Basque cuisine at Restaurante, with a charming bar/lounge and room service.

Convenient Location
Explore nearby attractions easily with the area shuttle and enjoy easy access to popular landmarks.

To enhance your stay, book at Hotel Zenit San Sebastián and experience luxury in San Sebastián Centro.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 114 reviews
Cleanliness: 9.18
Service: 9.65
Location: 8.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.15
K
Keith
10
Pros:

Good food and breakfast. Fantastic service from staff.

2025-10-10 via Nuitee
J
Jonathan
10
Pros:

Room was clean. Needed more towels

2025-09-30 via Nuitee
Y
Yann
8
Good stay but nothing outstanding
Pros:

Spacious room, nice bathroom, good bed although we had twin beds despite requesting double. Breakfast was good, but not exceptional. The surrounding area didn't make us feel safe though. And the value for money wasn't great compared to many of our other stays in Spain.

2025-09-24 via Nuitee
H
Harry family
4
Pros:

Expensive for what you get. Beds are uncomfy, rooms basic. Right by a loud road. Jacuzzi out of order with no explanation why.

2025-09-16 via Nuitee
F
Frederico partner
10
Pros:

Clean and well maintained property. The stuff was very helpful. Breakfast has a good amount of options. The bed was ok and they had huge pillows that in my opinion were a kind of uncomfortable, but not a dealbreaker.

2025-09-12 via Nuitee
A
ADALBERTO
6
Need new mattress
Pros:

My only and big disappointment was my bed i feel that is time to get some new mattress my was very uncomfortable

2025-08-24 via Nuitee
S
Stan family
8
Pros:

Good hotel

2025-07-29 via Nuitee
S
Suzanne
8
Excellent choice!
Pros:

This hotel was a great choice. It has a modern and fresh feel, with very a polite and helpful reception team. The hotel was incredibly clean....which is a wonderful feeling as a guest. The only downside is the location, but it was an easy bus ride to the old town.

2025-07-22 via Nuitee
M
Mikel
8
Pros:

The hotel was great. Staff was super friendly and accommodating. Just know that despite photos appearing to have a pool, there is no pool. There is a hot tub, but it's not in operation. Seems like this photo should not be used to advertise the hotel.

2025-07-16 via Nuitee
A
Aleksander
10
Pros:

Great hotel!

2025-07-06 via Nuitee
G
Gillian partner
10
Pros:

Great location, great staff, great hotel

2025-06-26 via Nuitee
P
Paul
10
Pros:

I have stayed here before. Excellent room facilities and secure parking if you are travelling by car - easy access direct to your room floor from the car park.
Friendly and helpful staff make this a very enjoyable stay.

2025-06-04 via Nuitee
N
Neil
10
Further from the city center than we thought
Pros:

Beautiful hotel with an amazing breakfast but further from the city center than what we would have liked. We ended up using the bus most times which was convenient but being in the center is where we would normally like to be. The garage was scary…really long drive to the hotel’s spaces but then the elevator brings you up to your floor. We really did love our room and the service was top notch!

2025-06-01 via Nuitee
D
Dean partner
4
Pros:

Very bad area and lots of party noise from near by buildings when we complained about the noise going on to early morning the staff where not interested and suggest me emailed a compliant. This happened for two out of the three nights of our stay. We also asked for a late check out we where told to ask the following morning however that then stated the hotel was full so it was not possible - we checked on line and rooms where available so felt we had been lied to .

2025-05-18 via Nuitee
D
Donna
10
Great stay!
Pros:

Great hotel with roof terrace and hot tub. Easy walk to city centre. Spacious room.

2024-11-07 via Nuitee
E
Eric partner
10
Pros:

This hotel was really cool. We loved how it was so sustainable and thought out. We enjoyed the common area to sit in after a long day of walking and a late dinner. The rooftop breakfast was such a nice setting and great food options. We are vegan and were able to eat lots of fruit, toast, juice, tea, and some cereal with chia seeds and walnuts. There were a few milk options too. I loved everything about the rooftop and the decor around the hotel. Rooms were small but just right for a quick stay. Look for the “free exercise equipment”! It cracked me up! Great, cute hotel! We would stay here again! And it was so close to the botanical gardens and museums.

2024-10-21 via Nuitee
S
SHIGEO
10
Good hotel, longish but manageable to the old town
Pros:

Very good stay. We walked everyday to the old town so didn't stay in the hotel much nor used the dinner facilities. The checkin was early yet we got our two adjacent rooms, which was great. Breakfast had an assortment of good cold and hot dishes, fruit, and pastry, but no vegetables. Maybe the norm in Spain.

2024-09-29 via Nuitee
M
Michael
6
Pros:

We booked this hotel cause of the available on-site parking as well as the rooftop. Parking was as expected. The rooftop was a disappointment as it didn’t had any view plus the hot tub was not in service in addition to it being very small.
Checkin was quick and reception staff were helpful in giving is transportation recommendations into the old town area.

2024-09-28 via Nuitee
G
Gerardo De partner
10
Pros:

Nice

2024-09-17 via Nuitee
M
MARIA family
10
Pros:

Front desk attendants are spectacular! Karla was extremely helpful with a luggage situation we had with the airline.

2024-09-09 via Nuitee