Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Clean accommodations
Beautiful location
Cons:
Minor cleanliness issues
Air conditioning problems
Few amenities near the pool

Categories

Cleanliness
8.35
Guests mentioned clean and organized accommodations, but noted minor issues such as a leaking box in the bathroom.
Service
9.65
Exceptional service highlighted throughout multiple reviews, with specific praise for the staff's friendliness and attentiveness.
Location
8.85
Located near the center, contributing to a pleasant stay, but there could be improvements like more access to breakfast.
Room Quality
8.55
Overall good quality, but some rooms had issues with air conditioning and furniture like tables missing in suites.
Amenities
8.25
Guests appreciated the outdoor areas, but indicated a desire for fitness equipment and more seating by the pool.
Value for Money
8.65
Good value noted, although a few guests expected higher standards for the price.
Food and Beverage
9.15
Excellent breakfast with diverse options, well-received by guests, but could improve in terms of pest control.
Overall Experience
8.95
Many guests expressed a strong likelihood of returning due to their positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:07

Property Description

Welcome to Serra Everest - Your Perfect Getaway in Nova Friburgo Centre!

Luxurious Rooms and Amenities:
Indulge in our classic décor rooms equipped with cable TV, minibar, and telephone. Enjoy the convenience of a private bathroom and the option for larger rooms.

Exciting Features for Everyone:
Take a dip in our refreshing pool, visit the mini zoo, or let the little ones play in the children’s playground. Stay entertained with billiards and stay connected with free Wi-Fi.

Convenient Location and Pet-Friendly Environment:
Located just 300 meters from Main Square, our pet-friendly hotel is the ideal choice. With easy access to Nova Friburgo Bus Station and being only 140 km away from Rio de Janeiro City, Serra Everest offers the perfect blend of comfort and accessibility.

Ready to experience the charm of Serra Everest? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 6 years old and over stay for R$ 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1783 reviews
Cleanliness: 8.35
Service: 9.65
Location: 8.85
Room Quality: 8.55
Amenities: 8.25
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.95
M
MONIQUE family_with_children br
7
2026-03-11 via Nuitee
A
Antonio family_with_children br
7
2026-03-10 via Nuitee
A
Aline extended_group br
9
2026-03-10 via Nuitee
P
Poliana Gatti couple br
10
Voltaria
Pros:

Quarto espaçoso, bonito e limpinho

2026-03-07 via Nuitee
L
Lima couple br
10
Hotel lindo e tranquilo
Pros:

Ótimo

Cons:

Conexão com a natureza

2026-03-05 via Nuitee
J
JORGE extended_group br
8
O CUSTO-BENEFÍCIO FOI MUITO BOM.
Pros:

ADORAMOS O CAFÉ DA MANHÃ, INCLUSIVE DO LOCAL.

Cons:

O ESTACIONAMENTO É NA RUA.
O HOTEL NÃO É DE FÁCIL ACESSO.

2026-03-03 via Nuitee
F
Fernando family_with_children br
8
Pros:

Camas e lençóis bem arrumados e limpos, café da manhã muito bom

Cons:

O chão do quarto não estava bem limpo. Em outras vezes que fomos sempre esteve.

2026-03-02 via Nuitee
R
Rodolpho couple br
1
Decepção
Pros:

Café da manhã simples, porém saboroso. Poderia na misturar salsicha com carne moída.

Cons:

O prédio é antigo e as fotos do Booking não condizem com a realidade. O banheiro está em condições deploráveis. Há sinais claros de falta de manutenção: quadro torto na parede, porta com parte da madeira faltando e televisão com imagem de péssima qualidade.

Considerando o preço cobrado e a avaliação elevada do hotel na plataforma, a experiência foi extremamente decepcionante. Para completar, o box do banheiro é mal projetado: para a água do chuveiro cair nas costas, é preciso praticamente se encostar no vidro.

Fiquei hospedado no quarto 301. Evitem esse quarto.

2026-03-01 via Nuitee
P
Paulo family_with_children br
6
Fotos enganam
Pros:

Ser pet friendly
Funcionários muito gentis e atenciosos
Um café da manhã ótimo

Cons:

Limpeza a desejar
Quarto com cheiro e sinais de mofo ( infiltração)
Paredes do banheiro/chuveiro de vidros transparentes deixando a luz, claridade, da janela do banheiro entrar

2026-02-28 via Nuitee
N
Nicole extended_group br
8
Bom hotel para descansar
Pros:

Café da manha é mto bom, e tem 2 piscinas o q eu fiquei surpreendida
O meu quarto era o chalé e gostei do tamanho e limpeza

Cons:

Cama mto desconfortável, acho q era antiga.

2026-02-28 via Nuitee
A
André family_with_children br
10
2026-02-27 via Nuitee
Y
Yma family_with_children br
10
Cons:

Tudo

2026-02-26 via Nuitee
C
celso extended_group br
10
Excelente!!!
Pros:

Gostaria muito de agradecer a todos os funcionários do Hotel Serra Everest em especial ao Sr Ricardo da recepção. Todos os funcionários foram muitíssimo educados e só tenho que agradecer a todos. Recomendo o Hotel e curta sua estadia.

Cons:

Não ter ficado mais.

2026-02-22 via Nuitee
A
Ana Paula Gomes family_with_children br
10
2026-02-13 via Nuitee
P
Paulo couple br
8
2026-02-13 via Nuitee
C
christovão family_with_children br
7
2026-02-13 via Nuitee
L
Lilian Patricia couple br
10
2026-02-13 via Nuitee
T
tony family_with_children br
10
2026-02-09 via Nuitee
N
Natalie family_with_children br
9
2026-02-08 via Nuitee
J
Joselaine family_with_children br
10
Encantador demais esse lugar.
Pros:

A limpeza me surpreendeu, eles foram super solícitos pois estava chovendo e emprestaram guarda-chuvas para minha família.
Nos ajudaram dando dicas de onde ir e onde comer.
O lugar é lindo, gente o café da manhã foi maravilhosoooooooook tudo que possam imaginar tinha lá.( bolo de todo tipo, frutas em fartura, café da região delicioso, pão de queijo…) vão conhecer que vocês não vão se arrepender e super pertoooo do centro Uber para o centro da cidade da 9,00,10 reias no máximo.

Cons:

Gostei de tudo, 0 defeitos.

2026-02-08 via Nuitee