Merrils Beach Resort II

Hotels
•
Independent
7.6 (128 reviews)
Norman Manley Blvd, Seven Mile Beach, Negril, Westmoreland , Negril , JM
1-876-9573122

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Facilities

Boat tours nearby
Proposal/romance packages available
Terrace
Garden
Luggage storage
Table tennis
Concierge service
Gift shops or newsstand
Snorkeling nearby
Kayaking nearby
See all facilities

Review Highlights

Pros:
Close to local attractions
Opportunity to support local businesses
Cons:
Damp rooms
Rude staff

Categories

Cleanliness
6.28
The hotel rooms had damp issues and poor cleanliness which contributed negatively to the experience.
Service
7.25
The staff was rude and unhelpful, particularly in response to safety concerns.
Location
10
The hotel is located close to local attractions, which was a positive aspect.
Room Quality
6.74
Rooms were damp and uncomfortable during the stay.
Amenities
8.27
Limited offerings and poor maintenance reduced the experience.
Value for Money
8.73
The perceived value was low due to safety and service concerns.
Food and Beverage
7.28
Food options did not meet expectations, lacked variety and authenticity.
Overall Experience
6.27
Overall feelings of discomfort and safety concerns led to a very negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:53

Property Description

Luxurious Amenities for Relaxation: Experience ultimate relaxation with onsite massages and an outdoor pool. Our concierge services and gift shops ensure you have everything you need for a perfect stay.

All-Inclusive Dining Experience: Indulge in all-inclusive rates offering meals and beverages at our onsite dining establishments. Savor delicious cuisine at Merrils and enjoy your favorite drink at the bar/lounge.

Convenient Location: Located right on the beach, enjoy easy access to The Boardwalk Shopping Village and Seven Mile Beach. With comfortable guestrooms and multilingual staff, your stay at Merrils Beach Resort II will be unforgettable.

Book now and treat yourself to a memorable beachfront getaway at Merrils Beach Resort II!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Reservations are required for onsite COVID-19 testing

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7.6
Based on 128 reviews
Cleanliness: 6.28
Service: 7.25
Location: 10
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 6.27
• extended_group • gb
9
2026-05-01 • via Nuitee
S
Silva • solo_traveller • be
8
Immer wieder gern.
Pros:

Wir waren schon öfters hier, super Lage und es gefällt uns immer wieder sehr gut. Man darf keinen Luxus erwarten, aber sauber und für unseren Geschmack völlig ok. Das Buffet ist überschaubar, aber man findet immer etwas.

Cons:

Wer es sehr ruhig mag, sollte am anderen Abschnittes des Beaches buchen, da die Musik aus umliegenden Bars oder Hotels doch oft gut zu hören ist.

2026-04-24 • via Nuitee
A
Andrea • solo_traveller • jm
8
Pros:

The quiet. Calm environment

Cons:

Limited variety of food

2026-04-24 • via Nuitee
M
Murvette • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-04-22 • via Nuitee
H
Henrique Seiji • couple • br
10
Perfect!
Pros:

The stay was simply perfect! The hotel’s atmosphere is incredibly cozy, and the food at every meal is delicious, offering both continental options and traditional Jamaican cuisine. There is a wide variety of alcoholic and non-alcoholic beverages on the menu for you to enjoy. The facilities are excellent, with reliable Wi-Fi, and a beachfront setting with everything you need to spend the entire day by the sea. I would especially like to highlight the kindness and warm smiles of all the hotel staff, who truly make the stay a unique experience!

Cons:

I couldn’t think of any negative points.

2026-04-20 • via Nuitee
G
Gallimore • extended_group • jm
7
Pros:

Staff was very courteous. The location of the hotel right by the beach is ideal. I had a pleasant stay.

2026-04-18 • via Nuitee
A
Alfred • extended_group • jm
10
Excellent family resort
Pros:

The staff are excellent. They are so attentive and caring. The food is authentic and freshly prepared.

Cons:

The facilities could do with a face lift and the air conditioner in the room could be enhanced.

2026-04-12 • via Nuitee
H
Hernando • family_with_children • us
9
Pros:

The staff was super nice and the location was amazing too

Cons:

The wifi didn't work in our room

2026-04-08 • via Nuitee
Q
Quasie • couple • jm
7
Was overall good, value for money,
Pros:

Food choice n options were good, staff great

Cons:

Maybe a little more entertainment

2026-04-07 • via Nuitee
L
Lorna • extended_group • gb
8
2026-04-06 • via Nuitee
T
Tim • extended_group • de
8
2026-04-06 • via Nuitee
O
Olivia • extended_group • gb
3
Basically the beach saved the trip
Pros:

The beach and location

Cons:

Food was the same daily or similar and not great! The wifi was terrible, we had no hot water and despite making the staff aware no one did anything about it. Most the staff were friendly but some were rude! It was so loud every night hardly slept! no beach towels were available until our last day...

2026-04-05 • via Nuitee
L
Lazar • family_with_children • rs
10
Great stay, would definitely come back again.
Pros:

Very friendly stuff, amazing beach, overall very nice experience.

2026-04-05 • via Nuitee
A
Asia • couple • it
8
2026-04-04 • via Nuitee
R
Reinald • couple • ca
8
2026-04-01 • via Nuitee
R
Roman • couple • ch
9
Schöner Aufenthalt und super Essen
Pros:

Super Lage und Preis -und Leistungsverhältnis. Sehr gutes Essen und immer frisch und heiss.
Sehr nettes Personal, können das Hotel für 4-5 Tage absolut empfehlen.
Grossen Dank an Merkela an der Reception, super freundlich und Service.

Cons:

Etwas in die Jahre gekommen.Wie die meisten Hotels hier

2026-03-28 • via Nuitee
L
Lamparter • solo_traveller • de
5
Bevorzugte Strandlage.
Pros:

Bevorzugte Lage unmittelbar am besten Sandstrand der Insel. Man fühlte sich sicher. Viele deutschsprachige Gäste. Die Gartenanlage ist gepflegt.

Cons:

Gebuchter Meerblick war nicht verfügbar. Tresor war unbrauchbar und wäre zusätzlichen berechnet worden. Das Personal war teilweise sehr nett, teilweise jedoch auch gelangweilt. Speisen schmackhaft jedoch mit wenig Auswahl und mit zerhackten Knochen.
In der Umgebung wurde oftmals bis 4 Uhr früh laute Musik gespielt.

2026-03-28 • via Nuitee
D
Dagmar • couple • de
8
Wer etwas Ruhe sucht, findet sie hier nicht
Pros:

Fantastische Lage direkt am Strand. Kleine nette Anlage, wunderschöner Garten mit Palmen.

Cons:

Die Zimmerausstattung ist etwas in die Jahre gekommen. Oft nur wenig Wasserdruck zum Duschen, teilweise nur kaltes Wasser bei Stoßzeiten. Essen einfach, wenig Auswahl. Bei kurzem Aufenthalt fällt das nicht so ins Gewicht.
Sehr laut rundherum durch die angrenzenden Bars. Das muss man mögen!

2026-03-27 • via Nuitee
R
Ranee • extended_group • jm
9
2026-03-24 • via Nuitee
S
Sean • extended_group • gb
7
2026-03-23 • via Nuitee