Pavillon Garden Hotel & Spa

Hotels
Independent
7 (50 reviews)
4 Ton Dan, Nha Trang, Khanh Hoa, 57000 , Nha Trang , VN

Pets allowed

Facilities

Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Lot hours - 24 hours
Carport
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness and maintenance
Reservation mix-up
Air conditioning and TV problems

Categories

Cleanliness
6.9
Guests had mixed reviews about cleanliness, with some mentioning minor maintenance issues.
Service
7.9
The staff were generally friendly and attentive, with some minor issues reported around reservations.
Location
8.4
The hotel's location was highly praised by guests for its proximity to key landmarks and amenities.
Room Quality
7.7
Rooms were comfortable with good amenities, although some guests reported issues with air conditioning and TV functionality.
Amenities
7.2
Amenities such as the pool and housekeeping were satisfactory, but there were some issues with air conditioning and TV.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
7.3
Guests enjoyed the breakfast and restaurant services, although there were suggestions for more variety.
Overall Experience
7.8
Most guests had a positive overall experience and would consider staying at the hotel again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:02

Property Description

Welcome to Pavillon Garden Hotel & Spa, a charming haven in the heart of beautiful Nha Trang.

Recreational Delights
Dive into relaxation with our seasonal outdoor pool or explore the city on rented bicycles. Whether you're lounging poolside or on a sandy beach, adventure awaits just outside your door.

Comforting Accommodations
Each of our 44 uniquely decorated guestrooms includes a kitchenette, premium bedding, and private balconies. Enjoy modern conveniences like 40-inch LCD TVs and complimentary wired internet for a truly comfortable stay.

Delectable Dining Options
Savor delicious meals at our on-site restaurant or grab a quick snack at the coffee shop/café. Make your experience even more relaxing with convenient room service during limited hours.

Don't miss out on the perfect getaway – book your stay at Pavillon Garden Hotel & Spa today!

Important information:

  • The seasonal pool will be open from January to December.
  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NHA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 66

  • Pets

    Pet max weight (per pet) in kg is 30

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 50 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.4
Room Quality: 7.7
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.8
W
WANSHIN
8
Pros:

직원이 친절함

2025-03-01 via Nuitee
S
Shannon
2
Pros:

This property is currently closed for renovations. I’ve alerted Expedia so I’m not sure why the property is still listed, but confirm with the hotel that they are open before booking:)

2022-10-03 via Nuitee
V
Verified traveler friends
6
Pros:

It's good place to stay in the city and I booked the car to pick up me at the airport ,So when I arrived to airport no car pick up me ,I have to find the TAXI go to hotel by myself ,I'm really disappointed the staff don't ever said sorry anything.

2020-01-01 via Nuitee
V
Verified traveler
6
Pros:

停電が何回かあり、自家発電でまかなえる限界がある為少し残念だった。
セイフティボックスが使用できる状態にされていなかったので、わざわざ呼んでロック解除してもらう必要があった。
シャワーのところの電灯がきれていた。

2020-01-01 via Nuitee
J
Jessica
8
Great stay
Pros:

Nice clean hotel close to the beach. Staff was friendly and helpful. Nice option for solo travelers.

2019-12-12 via Nuitee
V
Verified traveler friends
8
Pros:

Het adresnummer klopt het niet met het online mij gaaf

2019-11-10 via Nuitee
V
Verified traveler family
8
Pros:

We were very pleased with their friendly staff and our room was upgraded to a top floor with the ocean view window. We'll be back to this hotel again if we come to Nhs Trang.

2019-11-07 via Nuitee
M
M. friends
6
Pros:

1. Female staff is friendly and speak good English, bravo. 2. Except for the private pool at 7th floor, nothing much to warrant the steep price for the room which fortunately I booked it at a discounted price, which is still more expensive than some reasonable hotels around the same vicinity. 3. Room is clean but small, balcony view is forgettable, so narrow and facing next building so not really useful other than occasional smoking session. 4. Writing desk is small difficult to work on, dim and no lights on top of it. The electrical outlet is so loose, my laptop/phone charger kept disconnected. Had to check the charge occasionally. However, there are ample electrical outlet near the bedside. 5. Instead of giving 2 bottles of mineral water, the hotel provide drinking water in glass bottle so a bit skeptical on the source. We decided to get our own drinking water from convenient store. 6. Airport transfer from hotel to airport is 350k, 100k more expensive than the usually rate I gotten so far. Most hotels charge 250k - 300k so you are better off negotiating and making personal arrangement with any Grab drivers to come and pick you up to airport. 7. Overall I would say average hotel.

2019-06-02 via Nuitee
W
Wayne
6
Average hotel
Pros:

Average hotel one street back from the beach. Message not received about the change for one of the rooms to be changed to a twin room. Had to pay extra. Staff were good but a bit pushy to book tours through them. Beds were very hard but we found most of the hotels we stayed in Vietnam were firm.

2019-04-03 via Nuitee
V
Verified traveler self
10
Pros:

Nice hotel in quiet side street. 5 minute walk to beach. Room was good with a really nice shower. Staff were very efficient and helpful. Was leaving on late train and they said I could leave my bag and when I came back to get a towel from reception. I could have a shower and change before going to the station. It was very much appreciated. Breakfast was great. A buffet with lots of choices and very good food. Would definately stay hete again.

2019-03-23 via Nuitee
A
Abu Bakar
8
Pros:

Keseluruhannya penginapan kami memuadkan. Walaubagaimana, WiFi yang ada sungguh tidak memuaskan.

2019-03-07 via Nuitee
W
William
10
Great room
Pros:

This is a nice hotel. Very comfortable. Very friendly staff and restaurants and the beach are just a couple minutes away.

2019-02-22 via Nuitee
S
Sangjun
10
Pros:

I will stay again. It is very nice place.

2019-01-05 via Nuitee
E
Elizabeth
8
Pros:

Great location, within walking distance to everything you’d want to see. Street (alley) has great food and little shops on it. Breakfast is pretty good, and reception is very helpful. Although it promotes a spa there isn’t actually one; I went to a different hotel for a spa day after a negative experience at one of the spas across from the hotel. Lots of random outages: first the internet was out for a day, then our lights were out for a day, then the cable went out and never came back while we were there. Our room had a broken lamp (electric short) and was missing the A/C remote. Felt like I was always asking the front desk to fix something. But it was very clean and well maintained otherwise, and the staff spoke good English (this was extremely helpful to us as we speak zero Vietnamese). Get a balcony room if possible: although the Novotel is right in front you still have good views of the beach/ocean!

2018-11-24 via Nuitee
C
Carol
8
Pavillon
Pros:

Nice and centrally located. Quiet. Lots of good restaurants close by. Nice pool.

2018-10-27 via Nuitee
A
A2C
10
ビーチに近いプール付きホテル
Pros:

ビーチに近いプール付きホテルです。 ホテル前には食堂、スパ、商店があります。 朝食も豪華でベトナム料理フォーやベトナム風チャーハン食べ放題、ベトナムコーヒーが飲み放題です。ドライヤーなどのアメニティも日本製を使用しており、充実しております。1週間快適に過ごすことができました。

2018-09-23 via Nuitee
C
Christine
8
Primrose chris
Pros:

Nice room with beautiful view of the great clean beach and the neon lights art night.
Lovely board walk along beach, kids rides in the park. Hotel has a good pool and access to the beach.

2018-09-01 via Nuitee
J
jack
2
Pros:

部屋が暗い、
蟻が大量発生
外がうるさい、常に。

プールはある。

2018-07-07 via Nuitee
S
Suksoon
8
가족여행...
Pros:

위치도 좋고 직원도 친절하고 호텔앞에 비치광장이 있어서 산책하기 좋았음.나짱센터도 걸어서 10분정도로 식사하러 가거나 쇼핑하러 가기 좋았고 조식도 잘 나왔고 유명한 콩카페도 가까워서 잘쉬다 왔어요..

2018-06-01 via Nuitee
M
MARIO
6
安くてきれい
Pros:

エクスペディアの割引も利用しましたが、一泊2000円代でした。どんな宿か気になりましたが、きれいで、朝食もおいしかったです。一点だけ、朝食ビュッフェのスタッフが非常に無愛想だった点が気になりました。

2018-05-29 via Nuitee