ResidHotel Toulouse Centre

Hotels
Residhotel
8.2 (119 reviews)
11 Avenue de la Garonnette, Toulouse, Haute-Garonne, 31000 , Toulouse , FR

Children allowed

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Elevator
Bicycle rentals nearby
Breakfast available (surcharge)
Free newspapers in lobby
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Dirty rooms
Poor communication
Room mix-up

Categories

Cleanliness
6.41
Reviews indicate that rooms were dirty and had not been cleaned properly for some time.
Service
9.38
The staff were noted as very helpful and friendly, although there were some issues with communication.
Location
8.92
No issues mentioned; it appears to be in a good location.
Room Quality
6.87
Mixed sentiments about room condition; some rooms were described as run down with old furniture.
Amenities
7.9
Limited amenities mentioned, but breakfast was positively received.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
9.41
Breakfast received positive feedback; overall good experience with food.
Overall Experience
8.38
While there were significant issues, overall enjoyment was noted in parts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:00

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a banquet hall at our hotel. Make sure to visit the bar/lounge for a relaxing drink after a busy day exploring the city.

Express Check-In & Check-Out: Benefit from express services and complimentary newspapers in the lobby for added convenience during your stay.

Kitchenette and Entertainment: Our guestrooms are equipped with kitchenettes, LCD televisions, and DVD players. Stay connected with complimentary wireless internet access and make yourself at home effortlessly.

Indulge in a comfortable stay at ResidHotel Toulouse Centre, located near popular attractions like Pont Neuf and Museum of the Augustins. Book now to experience the best of Toulouse City-Centre!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Alcohol is not served at this property.
  • A car is not required for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

8.2
Based on 119 reviews
Cleanliness: 6.41
Service: 9.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 8.38
K
Katie
8
Pros:

The room was clean, quiet, spacious, and close to the river and we really enjoyed walking everywhere from the hotel. Our only complaint is that the hotel generally does not answer emails.

5 stars for Tony at the front desk; he was super helpful and always cordial and made our stay extra pleasant. Merci beaucoup!

2025-10-12 via Nuitee
S
Sabine
8
I recommend this hotel
Pros:

Breakfast: really good!
Room: big!
Ausstattung: great!
Sound: Dropping Water, Ventilation Sound

2025-09-29 via Nuitee
L
Lynda partner
8
Pros:

Staff were very helpful and friendly. Accommodation clean but a bit tired. No big problem though.

2025-09-16 via Nuitee
S
Shona
2
Pros:

I’m afraid the quality of communication was awful. We had to be given the emergency room as the room we had ordered was given to someone else, as we were given the key and to our surprise someone was already there, don’t know who got the biggest fright, we were then given another room but didn’t have a terrace which is what we ordered, finally we were given the Emerson and free breakfast for the three days we were there, breakfast was lovely.. shower was dire and toilet spend all night filling up, which was very noisy, altogether not a good experience

2025-09-09 via Nuitee
M
manuela
4
No volvería por error muy grave de la recepción
Pros:

Nosotros hicimos el check in tardío, ya que nuestro avión llegaba de noche; en la recepción no había nadie así que nos dejaron un sobre con un número de habitación que no se correspondía con la tarjeta que abría la habitación, lo que ocasionó que a las 7 de la mañana otro huésped abrió nuestra habitación, error muy grave, que según mi punto de vista debería haber sido subsanado con la devolución de la estancia. La habitación solamente disponía de un trapo de cocina, con lo cual no podíamos limpiar bien y no había cubo para limpiar suelo, teníamos que utilizar las toallas de baño si de repente algo caía al suelo…faltaban productos de limpieza. La cama era muy cómoda.

2025-09-08 via Nuitee
V
Virginie
10
Tres bien
Pros:

Tres bon accueil logement spacieux et propre fonctionnel

2025-09-01 via Nuitee
V
Verified traveler
10
Pros:

Super, très propre et bon emplacement !

2025-07-31 via Nuitee
V
Verified traveler
4
Pros:

I've stayed here twice, the marketing for this property is good and quite deceiving, the rooms are quite run down and stains on the couch, old furniture, limited amenities. Unfortunately, stumbled to here twice, will try not to go again.

2025-07-30 via Nuitee
R
Rheaume partner
2
Pros:

Very dirty. Room had not been cleaned in some time. I do not recommend

2025-07-21 via Nuitee
P
Paul
6
Bon séjour. Bémol : absence de clim
Pros:

Le studio était parfait. Les équipements au top.... SAUF l'absence d'une climatisation. Le ventilateur est bien insuffisant, surtout à Toulouse, en pleine canicule.

2025-07-01 via Nuitee
J
Jill
6
Not for me
Pros:

Very disappointed

2025-06-22 via Nuitee
E
eric
8
Pros:

Parfait.propre, personnel très sympa, bien placé. Seul bémol, matelas mou sur sommier très dur: ce n'est pas ma tasse de thé.

2025-06-21 via Nuitee
C
christian family
10
Pros:

Easy to walk to the downtown area. Room was nice and big enough to be comfortable. The kitchen had everything we needed to make simple but tasty foods and grocery stores were not far. Staff was super nice, polite and friendly. Would definitely recommend.

2025-06-17 via Nuitee
I
Ivan family
8
Pros:

Was clean was spacious good location.
Advertised as having laundry on site but they did not.
No air conditioning- if the temp in Toulouse is above 88F you might want air conditioning.
Staff were helpful and friendly.

2025-06-13 via Nuitee
L
Lubov family
10
Pros:

Excellent place to stay

2025-06-10 via Nuitee
V
Verified traveler
6
Pros:

L'hôtel a besoin beaucoup d'amour, la chambre était juste passable, mur sale,tête de lit très usé pert des morceaux, tuile de ceramique sous le lit, moisissure dans la douche. A part de cela c'était bien.

2025-05-27 via Nuitee
V
Valentin
10
Sejour Toulouse
Pros:

Appartement équipé propre et confortable. L'emplacement était bien par rapport à notre séjour.
Je recommande

2025-05-21 via Nuitee
A
Abdelhak
6
Well located residence, god value but bad manageme
Pros:

Bad cleanliness and bad communication

2025-04-24 via Nuitee
S
STEWART
10
Pros:

Great location. Staff very helpful.

2025-04-15 via Nuitee
P
Paul
10
Highly recommended
Pros:

Excellent. Conviently located, 12 minutes' walk from Esquirol metro, with plenty of bars and restaurants. The appartment was well equipped, although for an overnight stay we only used the coffee machine. Spotlessly clean, quiet. This is where we will stay on future trips to Toulouse.

2025-04-09 via Nuitee