Hôtel de la Poste

Ein wirklich tolles Hotel mit einer einmaligen historischen Atmosphäre

Very charming hotel in front of the bridge with pleasant staff but 2 issues during this stay. Firstly, we were not told before booking that building works were going on in the floor below. This disrupted our rest during the day after a 5 hour trip by road. Secondly, the towels are very old and have a mouldy odour.

Hotel is very clean 👌 staff very available. It is close to everywhere and the Senegal river with a long cute bridge. I love ❤️ it and will stay again.

This historic place had a beautiful courtyard and very comfortable rooms. Warning; no lift, so not appropriate for handicapped guests.

Nous avons passé un bon séjour. Le personnel est resté disponible et flexible pour répondre à nos demandes et nous recommander des restaurants aux alentours. Je recommande que ce soit pour un séjour d’affaire ou touristique.

Pas d ascenseur , le sol de la douche trop glissant pour des personnes âgées.la rue est tres bruyante le soir et le matin

Great place! Good service and a beatiful building. Highly recommended

Très bon séjour à l’hôtel de la poste. Personnel accueillant sympathique et toujours à l’écoute.
Très bon emplacement proche du centre à côté du syndicat d’initiatives ce qui permet d’aller facilement aux diverses excursions proposées.
Distributeur de billets à côté de l’hôtel

The hotel was overbooked and the way the manager handled their overbooking problem was a disaster & unbelievable!

We booked & paid 3 nights by VISA via Expedia a day before. When we arrived, the receptionist said she couldn’t find our booking from a pale of booking papers & the hotel was full. She called the manager.

During the phone call the manager told us we could only stay 1 night but had to check out the next day because it was full on the second night. The manager did not mention anything about refund for 2 nights/ solution/ apology. We were shocked. We said we could stay 1 night and look for another hotel the next day, but the hotel must refund 2 nights to us, as we had paid everything already.

After the manager arrived in the hotel, she said we had to contact Expedia for the 2 nights refund on our own without mentioning how or providing any proof so we could submit to Expedia. The manager even said it was OUR problem and Expedia was OUR agent. I was shocked by her reply and attitude. I said Expedia is the hotel’s business partner and the hotel must refund the cost of 2 nights on the spot!

In the end, she erased the reservation of another guest on a piece of big paper which carried all the room numbers & guest names, and then she wrote my name by pen next to a room number on that booking paper. She ‘solved’ the overbooking problem by sacrificing another guest, which surprised us.

Finally we checked in after struggling for more than 1-hour 15mins.

This hotel is by far one of the most comfortable, clean and spacious hotels i have stayed in. Located in the heart of st louis island, the receptionist Aja was incredibly kind and frriendly, she helped me arrange transportation to my demdik back to dakar, thank you so much for an incredible stay. If you are visiting st louis i highly recommend this hotel

Yasmin

Fabulous location. Room AC was great. Best shower I’ve had at a hotel in Senegal. Bed and pillows were comfy. Room was clean and had all necessities. Bar staff could use more customer service training

They had to change me rooms several times, #1, the electricity was not working, #2 was way too small (I had paid for an upgrade) and barely any water, #3 was decent, yet door was difficult to lock.
Even though the property is quaint, it's really run down, breakfast is bad (don't waste the 6000cfa for it). The worse part of it all is lack of security. I never felt safe. The night before i left, I noticed my car was damaged significantly, through no fault of the guard (per him). I have never had an accident nor has anyone hit me while here in Senegal, yet the guard insisted I was a liar and that nothing happened to my car and that I arrived with this (a lie of course, it was at the garage for routine maintenance 5 hours before I arrived). My car will take a lot of money to fix, but this hotel refused to do anything, instead, insisted I was a liar, I was yelled at and I was told I could afford it. This was the worse stay I ever had. Stay clear of this place!!

Gut gelegenes Hotel mit historischer Bedeutung

This is a nice hotel and the best option if you want access to a pool in SL. The pool was closed when we were there…I would have stayed at Siki (where I have been many times in the past) if I had known. All of the staff were kind of lovely. The hotel is tired but has a fascinating history and a nice interior courtyard. The location is convenient but also a target for dudes trying to sell you stuff.

Not a 4 star

Pros: Great location. Theres parking right outside the hotel. Good staff. The common areas have a nice old world feel.
Cons: The rooms and bathrooms could do with some updating. Not sound-proofed, so will need earplugs.

Un hôtel historique dans le jus. On adore le côté rétro si on est fan. Personnel consciencieux et a l'ecoute. Très propre ce qui est agreable. Petit dej évitable. Resto Flamingo de l'autre côté de la rue sans intérêt. On n'y vient pas pour la piscine

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Hotel de la Poste is full of history and charm. The rooms, however, are not: they are simply old and tired. It was great to be right next to the historic Pont Federhbe, though this also means a lot of noise. It's a trade-off. Keep in mind that to access the (also very tired) pool, one has to walk down the street. The food and rooms at this hotel are highly overpriced for what is offered. On a positive note: the staff are very welcoming and friendly, and seem constantly to be cleaning!

Outstanding design and look. Quite romantic.