Best Western University Inn

Hotels
•
Best Western
8.4 (189 reviews)
90 East Main Street , Canton , US
+1 315-386-8522

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions; Jesse highlighted)
Excellent on-site restaurant and strong breakfast
Clean facility/clean rooms (frequently noted)
Nice views of the golf course
Pet-friendly / convenient location for guests with dogs
Cons:
Uncomfortable beds
Perceived as overpriced by some guests
Room odors reported (smoke, musty)
Loose/limited electrical outlets near bed (CPAP/phone inconvenience)
Occasional poor local recommendations; isolated payment issue reported

Categories

Cleanliness
8
Generally described as clean (clean facility/clean room), but multiple notes of smoke or musty odors in some rooms.
Service
9.4
Consistently praised staff and individual mentions (friendly staff, Jesse highlighted, great service) indicating very strong service.
Location
8.8
Multiple positive notes on location (convenient for dogs, good views of the golf course); one minor issue with a recommended restaurant being closed.
Room Quality
7.2
Mixed room quality: complaints about uncomfortable beds, loose electrical plugs (CPAP/phone concern), and occasional smoke/musty smells.
Amenities
8.8
On-site restaurant, breakfast, golf-course views and overall property upkeep cited positively; standard amenities otherwise.
Value for Money
7.2
Some guests felt the hotel was overpriced for what they received despite many positives; value is below overall sentiment.
Food and Beverage
9.4
Multiple mentions of exceptional restaurant, excellent dinner, top-notch breakfast and strong food service experiences.
Overall Experience
8.4
Overall positive stays cited (stress free, very nice stay, repeat guests), with isolated negatives (beds, smells, pricing) balancing out to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Accommodations
The Best Western University Inn offers elegantly decorated rooms with modern amenities such as free Wi-Fi, cable TV, and plush bedding. Select rooms even feature a convenient sofa bed for extra comfort.

Relaxation and Recreation
Guests can unwind and rejuvenate at the hotel's sun terrace, sauna, hot tub, and indoor heated pool. Fitness enthusiasts can also make use of the on-site fitness center to stay active during their stay.

Convenient Facilities
With a 24-hour reception, business center offering fax and copying services, and an on-site restaurant, the Best Western University Inn ensures that all guest needs are met efficiently and promptly.

Experience comfort and convenience at Best Western University Inn. Book your stay now for a memorable and relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

If you expect to arrive outside of reception opening hours you are kindly requested to inform the property in advance. A deposit is not required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 189 reviews
Cleanliness: 8
Service: 9.4
Location: 8.8
Room Quality: 7.2
Amenities: 8.8
Value for Money: 7.2
Food and Beverage: 9.4
Overall Experience: 8.4
J
Joyce • couple • us
8
Great staff, loved the restaurant.
Pros:

Friendly staff all around. Great restaurant on site. Clean facility.

Cons:

Uncomfortable beds, way overpriced for what we received.

2026-10-26 • via Nuitee
B
Brenda • couple • us
10
Stress free! Room was great location as we had our 2 small dogs.
Pros:

We had dinner in restaurant, it was exceptional. Service,food and atmosphere was awesome.

Cons:

There wasn't anything we didn't like.

2026-10-20 • via Nuitee
D
Donald • solo_traveller • us
10
Good
Pros:

Everything, but the room smelled like smoke from someone who had been smoking in the room before we arrived.

2026-10-19 • via Nuitee
R
Robert • family_with_children • be
8
perfectly good hotel
Pros:

location

Cons:

We asked for advice on a restaurant and were sent to a place some miles away that is always closed on that day. Oops. An inconvenience to us (as that restaurant was out in a secluded spot.) but it could have been worse for others. We hadn't been in the area in 25 years but had an idea of where to go next.

2026-10-18 • via Nuitee
D
David • solo_traveller • us
9
Very nice stay
Pros:

The staff was great. Food and waitress were wonderful.

Cons:

Electric plugs were loose and limited by bed. I use a CPAP and need plugs for phone near bed glad I had a power strip.

2026-10-10 • via Nuitee
R
Rebecca • solo_traveller • us
9
2026-10-09 • via Nuitee
A
Andrea L • solo_traveller • us
9
Clean, comfortable and helpful staff. I will recommend staying here, and would stay here again.
2026-09-19 • via Nuitee
W
William • couple • us
9
2026-09-18 • via Nuitee
K
kara • family_with_children • us
9
It was nice. Thank you
Pros:

Everything

Cons:

Everything

2026-09-17 • via Nuitee
N
Nduati • solo_traveller • ke
5
Pros:

Reception

Cons:

Payment

2026-09-03 • via Nuitee
K
Kelly Anne • couple • us
10
2026-08-31 • via Nuitee
S
Stanislav • extended_group • us
10
2026-08-25 • via Nuitee
R
Romanini • family_with_children • br
9
2026-08-20 • via Nuitee
A
Anatasia • couple • us
10
Always exceed expectations
Pros:

Jesse was amazing. I really appreciate him and his hospitality. I stay here about 2 times a year and always choose them over the the competitors because I know exactly what im getting. A clean room, great customer service and amazing top notch breakfast.
The views of the golf course are soothing and beautiful and the upkeep on property is exactly as it should be. I look forward to staying again. Kudos to the entire staff

2026-08-09 • via Nuitee
R
Richard • couple • us
10
Very enjoyable. Spectacular weather. Clarkson alum attending reunion.
2026-08-08 • via Nuitee
G
Gavin • solo_traveller • us
10
Pros:

Always a great place to stay when visiting my daughters! Friendly staff and a clean room!!!

2026-07-09 • via Nuitee
K
kara • family_with_children • us
9
Thank you
Pros:

Everything. It was nice

Cons:

Nothing

2026-06-23 • via Nuitee
D
Dan • solo_traveller • us
6
Average
Cons:

Room smelled musty

2026-06-14 • via Nuitee
J
JoEllen • family_with_children • us
8
Pros:

na

2026-05-27 • via Nuitee
H
Heather • family_with_children • us
8
2026-05-14 • via Nuitee