Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Amazing food and facilities
Cons:
Breakfast coverage issue reported

Categories

Cleanliness
9.06
No specific mention in the reviews.
Service
10
Staff are friendly and attentive, special touches for our anniversary.
Location
9.56
No specific mention in the reviews, but the overall experience suggests it's a good area.
Room Quality
9.56
No specific mention in reviews.
Amenities
9.56
Fantastic pool and rooftop area.
Value for Money
9.06
No specific mention in the reviews.
Food and Beverage
10
Food is amazing and includes special mention of cheesecake.
Overall Experience
10
Overall exceptional experience with first-class service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:21

Property Description

Luxurious Spa and Recreation
Indulge in massages, body treatments, and facials at the spa. Enjoy 2 outdoor pools, tennis courts, and a health club for relaxation.

Dining and Entertainment
Savor international cuisine at Arts Café by Raffles. Grab a drink at the poolside bar or unwind in one of the 2 bars/lounges. 24-hour room service and coffee shops are available.

Sophisticated Rooms and Amenities
Stay in air-conditioned rooms with minibars and espresso makers. Enjoy complimentary wired and wireless internet and watch premium TV channels. The hotel also offers a business center and express check-in.

Explore Jakarta with ease by staying at Raffles Jakarta. Book now for a centrally located, family-friendly experience.

Important information:

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

9.6
Based on 86 reviews
Cleanliness: 9.06
Service: 10
Location: 9.56
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.06
Food and Beverage: 10
Overall Experience: 10
D
Darcy • partner
10
Pros:

This was an awesome experience. What a fantastic team of staff members, from the head concierge, head waiter, waiters, soups chef and main chef,… they were all fantastic. Can’t wait to go back

2025-10-09 • via Nuitee
C
Carolin
10
Wahnsinnig tolles Hotel - hier stimmt alles
Pros:

Hier stimmt wirklich alles, wir haben die letzten 2 Nächte unseres Indonesien Urlaubes im Raffles Jakarta verbracht und sind begeistert.
Sauber, freundliches&aufmerksames Personal, super Frühstück und alles ist sehr gepflegt.

Auch der Spa Bereich sieht toll aus (wir haben diesen nur um uns nach dem Check-out vor dem langen Flug nochmals frisch zu machen genutzt), das Gym ist sehr modern und sauber.

Als Krönung haben wir ein Wahnsinns-Upgrade bekommen. Wir sind wirklich begeistert.

2025-10-04 • via Nuitee
J
Jamie • partner
10
Pros:

Literally blew me away,food is amazing,staff are friendly and attentive,soon as we arrived every staff member knew our names and was always polite,hotel pool and roof top are fantastic

2025-09-24 • via Nuitee
A
Amanda
10
Wonderful stay at Raffles Jakarta
Pros:

Beautiful hotel with the most wonderful and thoughtful staff. We absolutely loved everything from the food, to the gym, to the pool. They even did special touches for our anniversary.

2025-09-22 • via Nuitee
C
Cornelia • family
10
Pros:

Amazing staff that made for a memorable stay. Do try the ivory cheesecake!

2025-08-25 • via Nuitee
N
Nadim
10
Pros:

This is my first time staying in Jakarta, and the experience with Raffles has been exceptional. From start to finish, it was first class. What an amazing hotel and superb staff. We shall be getting a corporate membership with this hotel and using it as our primary hotel going forward. Very impressed indeed. 5 Stars!

2025-08-25 • via Nuitee
J
Jimmy Gunardi
2
Pros:

Saya stay di suite room namun saat breakfast kami dengan istri tdk dicover breakfast. Vuman sati orang. Baru pertama kali kejadian spt ini . Sdh sering kesini. Namun kejadian diatas baru terkadi kali ini. Mengecewakan.

2025-08-24 • via Nuitee
M
MOHD SIZ ALWIYAH
10
Pros:

Very warm and friendly staff

2025-08-19 • via Nuitee
G
Gustav
10
Pros:

Since my Arrival every thing was just Phenomenal Great place to ne

2025-08-18 • via Nuitee
J
JOHN
10
Raffles Hotel is the best hotel in Jakarta
Pros:

Excellent service, very good.food

2025-08-06 • via Nuitee
M
Marie-Ange
10
Excellent séjour
Pros:

Tres bel hôtel, service exceptionnel et tres bon petit déjeuner. Merci a André

2025-07-06 • via Nuitee
K
Kathryn
10
Pros:

I can't find a single fault. I felt like I was a princess living in my own private castle.

2025-06-09 • via Nuitee
T
TERUKO
10
Pros:

totoのウォシュレット完備が嬉しかったです。
レストランやラウンジでもビュッフェの他にオーダーで
海苔巻き等も頂けました。
朝食もスイーツ・ベーカリー等が充実しておりました。

2025-04-28 • via Nuitee
A
Abie
10
Pros:

Amazing service

2025-03-24 • via Nuitee
R
Reinaldo • family
10
Pros:

Excellent hotel and super fair for the price.

2025-03-19 • via Nuitee
A
Abdulaziz
10
Pros:

Excellent

2025-03-02 • via Nuitee
S
Surenih
10
Pros:

Bästa av allt 5 av 5

2025-01-02 • via Nuitee
M
Michael • partner
10
Pros:

Amazing service was provided and the property is gorgeous.

2024-12-23 • via Nuitee
A
Alan
10
Pros:

Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.

2024-11-03 • via Nuitee
L
LAI
10
Amazing Stay
Pros:

The stay was amazing in Raflles. Location was very convenient as a business traveler.
Will be coming back again.

2024-11-02 • via Nuitee