Northpoint Holiday Apartments

Hotels
8.3 (465 reviews)
2 Mary Street , Alexandra Headland , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.88
Several reviews indicated issues with cleanliness, including cockroaches, dirtiness, and outdated conditions.
Service
8.85
Overall service was noted to be friendly and helpful, although there were minor issues.
Location
9.39
Multiple reviews praised the fantastic location close to the beach and restaurants.
Room Quality
7.84
Some rooms were clean, but complaints regarding outdated decor and maintenance were noted.
Amenities
8.37
Adequate amenities, but some complaints regarding outdated features and maintenance.
Value for Money
7.83
The apartments' condition and cleanliness brought concerns about value at the price point.
Food and Beverage
8.88
Reviewers made no specific comments, so assumed standard quality for this hotel tier.
Overall Experience
8.35
Mixed feedback led to an overall positive but cautious sentiment regarding experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:49

Property Description

Stunning Beachfront Apartments

Luxurious Self-Contained Living
Indulge in fully equipped kitchens, private balconies, and laundry facilities in every apartment. Relax in the lounge area with a flat-screen TV and DVD player.

Relaxing Outdoor Amenities
Unwind by the heated swimming pool, have a BBQ in the garden, and enjoy the proximity to Alexandra Headland Beach.

Book your stay at Northpoint Holiday Apartments for a beachside getaway like no other.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 465 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.35
J
Jade • family_with_children • au
4
The view was fabulous and the staff were kind. I didn’t expect anything fancy for the price I paid, but I did expect a c
Pros:

The pool was a highlight for me and my girls.

Cons:

All tiled floors (bathroom & interior), inside kitchen cupboards & draws, laundry cupboards, and the entire outdoor area were really grubbie and clearly not regularly cleaned properly with dirt, layers of dust and wrappers present. The sliding door in the main bedroom kept coming off its hinges and was so heavy and difficult to put back on I stopped opening it. The curtains in the main room and lounge were very dirty and had been haphazardly attached- I had to fix the connections to stop the sun coming in. The fan in the second room wouldn’t swing or work properly. The single bed bed slats kept popping out and needing putting back in to stop the mattresses sinking. The small glass coffee table and side tables in the lounge legs were so loose they came apart when they were moved and I just caught the glass to screw the legs back in.

2026-03-19 • via Nuitee
K
Klarissa • family_with_children • au
10
2026-03-08 • via Nuitee
E
Evans • extended_group • au
7
2026-03-05 • via Nuitee
T
Tahnya • couple • au
5
Great location poor facilities, great staff
Pros:

Staff, location

Cons:

Lights didn’t work, doors didn’t work, no aircon in bedrooms, things broken in apartment.

2026-03-01 • via Nuitee
D
Damien • extended_group • au
9
2026-02-24 • via Nuitee
D
Donna • extended_group • au
8
Pros:

Location Location Location
Excellent value for money
Clean
And all the features of home, pots, pans, decent hair dryer, washing machine, clothes drier plenty of extra pillows.
Great Birthday weekend away with the family.

Cons:

Air con and fans could use a service or upgrade perhaps.
Also only other issue was no egg flip! First world problems I know 😂😂 But when you are a terrible egg cooker you need all the help you can get.

2026-02-23 • via Nuitee
N
Neil • family_with_children • au
6
Pros:

Access to beach and Cafe were good

Cons:

Parking and access to room were poor

2026-02-13 • via Nuitee
S
Simon • family_with_children • au
5
Great location at a good price if a little tired and old
Pros:

The location couldn’t be better. Beach right across the street with surf and life saver patrolled swimming flags. We were at the top so more stairs to climb, but a great view of the sea front. It was pretty much what I was expecting from the photos, description and price.

Cons:

You get what you pay for of course. These are older apartments that are really hanging out for renovation. All the different entrances can be confusing when trying to find the tight and narrow parking space. Wifi was pretty terrible-definitely do not expect to be able to work from here as it drops out regularly and is slow as. Some lights and windows didn’t work. Beds had serviceable, but mediocre mattresses. Ultimately though we had a great stay in banging location for an economical price.

2026-01-29 • via Nuitee
J
Jarrah • extended_group • au
9
2026-01-28 • via Nuitee
J
jfmm • family_with_children • br
7
ok para Sunshine coast, boa opção para o Australia Zoo
Pros:

a localização é muito boa, de frente para o Mar, possuí restaurantes próximos, um club de surf que tem salvavidas, a praia é deliciosa. 27 minutos do Australia Zoo.

Cons:

apartamento não estava bem limpo, muita poeira, o ar condicionado somente na sala não da conta, precisa ser reformado, outras unidades no mesmo condominio estavam reformadas e muito melhores.

2026-01-27 • via Nuitee
K
Kristie • family_with_children • au
8
2026-01-26 • via Nuitee
A
Agnes • family_with_children • au
10
Pros:

Clean, tidy and comfortable

2026-01-26 • via Nuitee
B
Beau • extended_group • au
1
Worst holiday of my life. I have never been so uncomfortable.
Pros:

Right next to the beach.

Cons:

1) Aircon was broken - we endured 32-34° degree temperatures in a brick/concrete room with poor ventilation and air flow
2) Due to the above, we each got 2-3 hours of broken sleep each night
3) The hotel knew in advance that the aircon had broken, but opted not to tell us until check in. Whilst they gave us an option to cancel and “find somewhere else”, this was not acceptable after driving for 3 hours and it being the first day of a long weekend (as if we could find something else that wasn’t $$$$)
4) The hotel looks like it has never seen any renovations or upkeep - everything is old, dated, stained, falling apart, dirty
5) No light bulb in the second bedroom’s light - hope you like not being able to see!
6) Door in the second bedroom was off its hinges and couldn’t be closed for our stay - no privacy

2026-01-26 • via Nuitee
K
Kathryn • family_with_children • au
8
Pros:

location

Cons:

the narrow driveway

2026-01-26 • via Nuitee
A
Alane • family_with_children • au
6
2026-01-25 • via Nuitee
M
MayJa Flavaz • extended_group • au
8
2026-01-24 • via Nuitee
M
Maree • extended_group • au
8
Pros:

Location

Cons:

Cleanliness of floors

2026-01-23 • via Nuitee
K
kate • family_with_children • au
10
2026-01-21 • via Nuitee
S
Sabrina • couple • gb
3
Extremely disappointed
Pros:

The location is great, just by the beach.

Cons:

Mostly everything we didn’t like, the bed has dirty sheets and found alive ants 🐜 when lifted the sheets.( these were changed by the staff but still I was refused early check in cos of cleaning) so those dirty sheets and ants should not be there…
The kitchen and the cutlery…. Oh my goodness… terrible dirty… cooker absolutely disgusting 🤮….

2026-01-20 • via Nuitee
M
Marie • couple • au
2
Very disappointing
Cons:

They had people with jack hammers working while we were there and the noise was discusting

2026-01-19 • via Nuitee