Nize Hotel

Hotels
Independent
7.2 (20 reviews)
54/20-21 Moo 6 Thepkasattri Road, Ratsada, Phuket, 83000 , Ratsada , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Grocery/convenience store
See all facilities

Review Highlights

Pros:
None
Cons:
Unexplained charges
Scams
Horrible stay

Categories

Cleanliness
3.5
Guests mentioned cleanliness as a major concern in their reviews.
Service
2.5
Service was heavily criticized by guests, with complaints about unexplained charges and scams.
Location
5
Location was not a prominent aspect in the reviews.
Room Quality
2.5
Guests reported a horrible stay with issues related to room quality and scams.
Amenities
3.5
Amenities were not highlighted positively in the reviews.
Value for Money
2.5
Many guests felt they did not get value for their money due to unexplained charges and scams.
Food and Beverage
2.5
Food and beverage services were not well-received.
Overall Experience
2.5
Overall experience was rated poorly, with guests mentioning they would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 16:43

Property Description

Stunning Views from the Terrace - Marvel at the picturesque sights from the hotel's terrace, offering a perfect backdrop for relaxation.

Delicious Dining and Refreshing Drinks - Indulge in culinary delights at the on-site restaurant and unwind with a refreshing drink at the bar/lounge.

Convenient Amenities and Services - Benefit from complimentary wireless internet, room service, 24-hour front desk, and more amenities for a comfortable stay.

Embark on a memorable stay at Nize Hotel in Ratsada, just a short drive from popular attractions like Phuket Weekend Market and Bang Tao Beach. Plan your visit now for an unforgettable experience.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

See all policies

Location

Guest Reviews

7.2
Based on 20 reviews
Cleanliness: 3.5
Service: 2.5
Location: 5
Room Quality: 2.5
Amenities: 3.5
Value for Money: 2.5
Food and Beverage: 2.5
Overall Experience: 2.5
A
Agnes
2
Pros:

Never again

2025-03-01 via Nuitee
V
Verified traveler
2
Pros:

Horrible stay, would not recommend. So many unexplained charges and scams

2025-02-17 via Nuitee
L
Lainie partner
2
Pros:

Boy do I have a list:
1. The lobby was not air conditioned. With the air being so hot it smelled like an old wet rag under granny’s wet moist moth ball sink cabinet.
2. The check in was efficient as it was handled like 1982. Was asked for a deposit of 300 Baht and she handed change from her makeup bag. Not sure if we will get our deposit returned. She handed us an actual silver door key with a label maker room number on it
3. There is no door on the mixed women/men restroom in the lobby. The bathroom was just as confused as we are.
4. The elevator is the size of a bathroom stall and I’m willing to wager someone has done their business in it, not cooled and the lights flickered when it began, haunted or malfunctioning, we will be taking the stairs.
5. ALL of the furniture had water damage. It was very decayed. There was a pair of flip flops in the closet and I firmly believe it was left behind from previous guess leaving this place so fast.
6. The refrigerator is stocked with beer but no indication of whether it was free. Seemed like a trap. Which leads to the next issue, no phone to call down to ask for guidance.
7. Bathroom had mold up and down shower curtain, up and down wall. I say mold lightly, bc it may be forensic dust residue.Oddly, has facial tissue but no toilet paper. The tissue box formerly identified as leather but is in an identity crisis and thinks it is vintage marble. How does one wear out a tissue box? Any write the rest not enough characters. DO NOT

2025-01-24 via Nuitee
L
loveisintheayres Couples
2
CATFISHED: Somebody call Nev and Kami
Pros:

Nize
Boy do I have a list:
1. The lobby was not air conditioned. With the air being so hot it smelled like an old wet rag under granny’s wet moist moth ball sink cabinet.
2. The check in was efficient as it was handled like 1982. Was asked for a deposit of 300 Baht and she handed change from her makeup bag. Not sure if we will get our deposit returned. She handed us an actual silver door key with a label maker room number on it
3. There is no door on the mixed women/men restroom in the lobby. The bathroom was just as confused as we are.
4. The elevator is the size of a bathroom stall and I’m willing to wager someone has done their business in it, not cooled and the lights flickered when it began, haunted or malfunctioning, we will be taking the stairs.
5. ALL of the furniture had water damage. It was very decayed. There was a pair of flip flops in the closet and I firmly believe it was left behind from previous guess leaving this place so fast.
6. The refrigerator is stocked with beer but no indication of whether it was free. Seemed like a trap. Which leads to the next issue, no phone to call down to ask for guidance.
7. Bathroom had mold up and down shower curtain, up and down wall. I say mold lightly, because it may be forensic dust residue.Oddly, has facial tissue but no toilet paper. The tissue box formerly identified as leather but is in an identity crisis and thinks it is vintage marble. How does one wear out a tissue box? An actual sliding window in the shower to the bedroom where I suppose one could order Happy Meal from the king size bed to the shower.
8. The bed; oh the bed. The fitted sheet was so worn you could see the 1962 striped mattress through it. No top sheet and the bed feels like cardboard with a waterproof mattress topper. It was so thin, we lifted the blanket to make sure there was an actual sheet and it was full of holes. Too many to count.
9. Light on night stand had electric cord wrapped around lamp post and not plugged in. Mmmm
10. The street is one car length away from the entrance making the street sounds echo in the room.
11. TV was acceptable if you like watching news through a snowstorm.
12. Mini split air conditioners just made sounds to fool you I to believing there is actual ac
13. The worst part is every single review are fake. There is no way ANY one would call this a nice place. It feels like that motel Uncle Jimmy takes his side chic to and pays by the hour and returns the key in 22 minutes flat. From the stank, rank, hot nasty entry to the water well bucket elevator to the view of mold directly above the bed pretending to be a psychiatry blotch test, testing how long I will stay here. The reviews did not show the “distressed” furniture nor did we have decorative pillows as shown in advert. Value? Yes! comparing apples to apples to cell block C at Rikers without doing the crime. Do you mean bang bang pow for the buck? Clean? We slept on top of the covers. Comfort? Our bed was so hard that the only thing that squeaked were what I assume were mice. The pictures online catfished the heck out of me. I came to a hotel but a motel showed up with no makeup and raggedy clothes. This is a hard pass.

2025-01-23 via Tripadvisor
L
ladyt477 Solo travel th
4
Affordable Stay, but Poor Service Communication
Pros:

Overall, the hotel is suitable for those looking for a budget-friendly stay. However, there are several issues I would like to share from my experience:

First Night:
During check-in, the staff provided standard service but failed to inform me of any important guidelines or details about the stay, such as how to request water refills or use other services. They only mentioned a deposit of 100 THB per night, which had to be paid in cash. Fortunately, the staff suggested using a nearby ATM to withdraw cash.

Second Night:
When I needed drinking water late at night, I realized there was no phone in the room, so I had to go to the front desk. The staff told me that I needed to bring the empty water bottle to exchange it for a new one. Since the bottle was in my room, I had to go back upstairs to get it. I understood that it was late and there might have been only one staff member on duty, so I complied. However, this kind of service may not be convenient for customers, especially late at night.

Third Day:
On the final day, I didn’t allow housekeeping to clean my room as I was hardly there and only needed water refills. Around noon, I took the empty bottle downstairs to exchange for a new one and informed the staff that I’d pick up the water later as I was heading out for food. However, the staff told me I couldn’t leave the bottle at the front desk and that I had to leave it in front of my room instead. I explained that this was not mentioned during check-in, but the staff replied, “Other customers already know this.”

This response made me feel uncomfortable and raised several questions:
• Why do the staff assume all customers would automatically know this process?
• Why didn’t the staff communicate this important information during check-in?

Moreover, I felt that the staff lacked basic common sense to understand that I needed water immediately and couldn’t wait for housekeeping to deliver it later. Water refills are a basic service, and it should be easier to address customers’ needs promptly.

To follow the staff’s instructions, I tried leaving the empty bottle outside my room, as they had suggested earlier. However, no new bottle was delivered to replace it. This left me very confused about the proper procedure for getting water, as the staff provided inconsistent and unclear information.

Pros:
• Affordable price
• Conveniently located near an ATM

Cons:
• Lack of communication about basic services (e.g., water refills) during check-in
• No phone in the room, making it inconvenient to request services
• Inconsistent service for water refills, with unclear and conflicting information from the staff
• Some staff responses made me feel unwelcome and dissatisfied

Conclusion:
This hotel may be suitable for budget-conscious travelers, but there is room for improvement in communication and customer service. Basic services like water refills should be more organized and clearly explained to customers, ensuring the process is straightforward and responsive to their needs.

2025-01-20 via Tripadvisor
A
Abdullah Al Zubaer partner
10
Pros:

Excellent

2025-01-05 via Nuitee
E
Evie May partner
10
Pros:

This hotel is so lovely
The lady at reception upgraded us to a lovely room, absolutely massive, balcony and king sized bed
Only a 10 min drive from the Old town
Only thing was the shower, wasn’t the best but still usable! Room came with a mini bar also
X

2024-02-10 via Nuitee
P
pitak family
10
Pros:

ห้องพักสะอาด ที่จอดรถสะดวก และใกล้7-11

2023-12-08 via Nuitee
M
MelGeelong NONE
6
Good one night stay
Pros:

Located on the edge of Phuket town about a kilometre from the main bus station, we had a comfortable overnight stay here. Large room with balcony. Tea and coffee facilities in the room and good wifi. A small indoor pool with felt like a good temp but we did not use. No breakfast but a 7eleven is located next door for a toastie or cereal. Despite its location on the main road we got a good nights sleep. The downfall at this hotel was when we arrived early and checkin was 1pm, we disappeared and came back at 1pm then pretty much waited until 2pm to check in, the hotel was not full our room would have been available, even offering a cuppa while we waited would have been good customer service. Anyway happy with what we got for the price

2020-01-23 via Tripadvisor
Y
Yukari
8
Good price for the basics
Pros:

The location is great if you are taking a bus from the bus terminal 2. There's an indoor pool which is great. 711 is next to it too.

The receptionist's English was limited compared to the average and couldn't really communicate to get tourist info.
The other customers were Thai people and the price was fair for the room.

2019-12-13 via Nuitee
V
Verified traveler
8
Clean and convenient
Pros:

The hotel located with the nice place including clean and all the staff are friendly

2018-06-25 via Nuitee
V
Verified traveler
8
โรงแรมเป็นตึกแถวอยู่ติดถนนใหญ่ มีที่จอดรถด้านหน้า
Pros:

พนักงานช่วยเหลือและเป็นมิตรดี
ห้องพักมีแบบราคาไม่รวมและแบบรวมอาหารเช้า
สระว่ายน้ำอยู่ตรงทางเข้าห้องพักชั้นหนึ่งภายในอาคาร เวลามีแขกมาเล่นน้ำจะมีเสียงสะท้อน รบกวนแขกที่พักชั้นหนึ่ง
ห้องน้ำมีแมลงสาบขึ้นมาจากท่อน้ำอ่างล้างหน้า
มีกรุ๊ปทัวร์จีนมาพัก

2017-05-12 via Nuitee
P
prachail2016 Solo travel th
6
Budget Hotel near Phuket Town
Pros:

Room is spacious with a large balcony but not quite clean. Hotel itself is located on Thepkasatri Road ( which is a main road to Phuket town ) so it might be noisy from the road especially during night time. a convenience store call " FAMILY MART :" next to the hotel. It's also nearby " SUPER CHEAP " ( wholesale & retail shopping mall ) by 5-10 mins walking

2017-02-27 via Tripadvisor
9
978inesm Solo travel
6
Convenient for a night stop over if you need to be close to the bus station
Pros:

Decided to stay at this hotel because it was in a walking distance from the bus station (terminal 2) in Phuket town, and i had to take a bus in the early morning.
Receptionist didnt speak a word of english, so she couldnt really help me with directions to anywhere, the room i stayed in (104) had no windows and, most annoying of it all, the AC came to life and for the whole night decided to be on/off every 30 mnts, beeping at the same time and waking me up with a 5• tornado.
That being said, it was quite cheap and as i said, convenient because of the location.
Wifi was super fast.

2016-08-31 via Tripadvisor
R
Roberto
8
Hotel cerca de terminal de buses Phuket 2
Pros:

Hotel normal cerca de terminal de buses phuket 2, pero lejos de áreas turística. La atención fue buena, cuarto agradable, piscina y baño grande. Relación de precio-calidad es bueno.

2016-08-09 via Nuitee
W
Wolfgang
6
bed to hard
Pros:

everything was quite ok for the price...
bed not comfortable at all

2016-07-19 via Nuitee
G
Giragrit
8
Pros:

ห้องพักสะอาด กว้างขวาง โรงแรมอยู่ติดถนนใหญ่ก่อนเข้าตัวเมืองภูเก็ต ไม่มีวิวอะไรให้ชมในห้องพัก น้ำไหลไม่ค่อยแรง ไม่มีแปรงสีฟันให้ สัญญาณทีวีไม่ค่อยชัด และไม่มีช่องเคเบิ้ลให้ดู ไม่มีบริการอาหารส่งถึงห้อง แต่มีร้านสะดวกซื้ออยู่ติดกับโรงแรม หน้าโรงแรมจอดรถยนต์ได้แค่5คัน มอไซค์จอดรวมๆกันช่องนึง ไม่มียามเฝ้ารถ เหมาะกับคนที่มีรถยนต์หรือมอไซค์มาเอง เพราะแท๊กซี่หายาก

2015-11-15 via Nuitee
J
joe
6
Nize is Nice
Pros:

Travelling with family. Nice place. Quiet clean and comfortable.

2015-06-06 via Nuitee
V
vitalijusd Couples lt
4
Huge traffic under windows
Pros:

Hotel is ok from inside, but it is impossible to sleep. We changed the room to deluxe (the opposite side of the hotel) so it was better but still we heared the traffic. Breakfast... it should be much better. Maybe something was included except of bread and butter with a tea but it was not supplied. As a transit station it was almost ok

2013-12-04 via Tripadvisor
6
607geirk Solo travel id
10
Name should be written nice.
Pros:

Small brand new hotel open 3 months ago, Big good decorated rooms hot and cold water in both sink and shower, free WiFi in room. Small restaurant in first floor for breakfast, lunch and dinner. It is located 10 min outside the city, not far from the new buss station.Room from 600 bath.

A big shop name Super Cheap are also near by, you can buy everything there. from food to "speed bumps" for the road. what they don`t have in that store you not need. Locals are the most common customers.

Nize have free parking for all rooms. Staff super friendly and speak English, Guess it is convenient to have a car because of the distance from City if you want to attend the night life.

2013-03-22 via Tripadvisor