Best Western Indian Oak

Hotels
•
Best Western
7.9 (514 reviews)
558 Indian Boundary Road , Chesterton , US
+1 219-926-2200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms and no odd smells
Friendly, helpful staff (notably Max and Lauren)
Excellent location for Indiana Dunes and lakeside views
Spacious rooms with balconies and free parking
Nice pool and convenient access to train station
Cons:
No elevator — problematic for guests with luggage or mobility issues
Breakfast described as basic or poorly attended at times
Occasional room issues (small beds, noisy AC/doors, TV or hot tub outages)
Power outages affected multiple guests (town-wide event)
Some housekeeping/room upkeep inconsistencies

Categories

Cleanliness
8.1
Multiple guests commented the rooms were very clean and no funny smells, though a few reviews noted housekeeping/room upkeep could be better.
Service
8.6
Staff repeatedly described as friendly and helpful (specific praise for Max and Lauren assisting guests during outages); occasional issues with breakfast staff attentiveness noted.
Location
9.2
Consistently praised — convenient for Indiana Dunes, lakeside views, close to restaurants, pharmacy, gas and a train station.
Room Quality
7.2
Rooms described as spacious with balconies and good views but sometimes outdated; complaints include small/uncomfortable beds, noisy AC/doors and isolated issues (TV, hot tub unavailable).
Amenities
7.1
Pool and parking praised; notable negatives: no elevator (repeated), in-room hot tub out of order for at least one booking, and some pool/maintenance concerns.
Value for Money
7.9
Standard quality for this hotel tier
Food and Beverage
6.8
Mixed to negative comments: some liked the breakfast, but several guests called it basic or not good and reported inattentive service and items running out early.
Overall Experience
8.3
Generally positive stays with strong location and helpful staff, tempered by amenities/staffing issues (breakfast, elevator) and occasional operational problems (power outages, specific room faults).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Amenities
Indulge in the heated indoor pool, fitness centre, sauna, and hot tub at Best Western Indian Oak. Relax in comfort with a lake or woods view from select rooms.

Modern Comforts
Enjoy modern conveniences such as a 39-inch flat-screen TV, free WiFi, microwave, refrigerator, and coffee machine in every guest room. Feel at home away from home.

Convenient Location
Located just minutes away from Valparaiso University and Indiana Dunes National Lakeshore, Best Western Indian Oak is the ideal choice for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Best Western Indian Oak. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 514 reviews
Cleanliness: 8.1
Service: 8.6
Location: 9.2
Room Quality: 7.2
Amenities: 7.1
Value for Money: 7.9
Food and Beverage: 6.8
Overall Experience: 8.3
T
Tiffany • solo_traveller • us
8
Clean with incredible Lakeview
Pros:

It was clean and had decent breakfast options, the location is great.

Cons:

The pillows were my only complaint they weren't super comfortable. But other than that I don't have any other complaints about this property.

2026-11-01 • via Nuitee
M
Mukhia • family_with_children • us
10
We had a great stay.
Pros:

Clean and great breakfast. The staffs were friendly. The dawn view of the lake from the balcony was fabulous.

2026-10-24 • via Nuitee
C
Carl • couple • us
1
2026-10-14 • via Nuitee
K
Kalley • solo_traveller • us
7
2026-10-12 • via Nuitee
M
Michelle • couple • us
10
Pleasant stay at a clean, quiet place close to Indiana Dunes National Park
Pros:

Very clean room. Newer carpet. No funny smells.

Cons:

-0-

2026-10-07 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-09-19 • via Nuitee
C
Clifford Swanson • solo_traveller • us
5
2026-09-17 • via Nuitee
T
Tim • solo_traveller • nl
9
Pros:

De locatie

2026-09-15 • via Nuitee
K
Knowlton • solo_traveller • us
6
2026-09-13 • via Nuitee
R
Rocio • family_with_children • co
7
Buena ubicación, las camas pequeñas
Pros:

La ubicación

Cons:

El aseo no es lo mejor y tampoco el arreglo de las habitaciones. El desayuno muy básico.

2026-09-08 • via Nuitee
D
Dawn • solo_traveller • us
4
Disappointed
Pros:

We liked the outside patio. The air worked very well. Room was fairly clean.

Cons:

Breakfast was not good. Our TV did not work at all. When we booked the room, we paid for the hot tub in room and the day before our reservations, they emailed me and said the hot tub was not operational, although I had made the reservations way ahead of time. We were excited to stay here because the reviews were good but were very disappointed. Will go elsewhere next time.

2026-09-06 • via Nuitee
C
Chelsey • solo_traveller • us
10
2026-09-03 • via Nuitee
X
xu • family_with_children • us
6
2026-09-02 • via Nuitee
W
Wilson • solo_traveller • us
10
2026-08-30 • via Nuitee
S
Shelley • couple • us
8
Pros:

Quiet location tucked into the trees.

Cons:

Better entrance signage would be helpful.

2026-08-29 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-08-28 • via Nuitee
N
Nancy • couple • us
9
2026-08-26 • via Nuitee
S
Shannon L • family_with_children • us
3
Pros:

There was no power in the whole town when we pulled in so we could not stay. The staff was outside trying to help find other accommodations for people. It seemed like it would have been great, but......

Cons:

There was no power in the whole town when we pulled in so we could not stay.

2026-08-20 • via Nuitee
F
Fanny2512 • solo_traveller • fr
4
Pros:

L'emplacement

Cons:

Le bruit, la piscine trouble, la climatisation sii fait un bruit de moteur d'avion, les portes qui claquent toute la nuit, la taille des lits

2026-08-18 • via Nuitee
R
Rhonda • family_with_children • us
10
The Staff was great. They lost power in the storm but help us in any way they could
2026-08-17 • via Nuitee