Original Sokos Hotel Alexandra Jyväskylä

Hotels
Sokos Hotels
8.3 (797 reviews)
Hannikaisenkatu 35 , Jyväskylä , fi

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast options
Cons:
Issues with cleanliness
Inconsistent room quality
Poor coffee quality at breakfast

Categories

Cleanliness
7.68
Some reviews mention issues with cleanliness and maintenance.
Service
8.95
Staff are described as friendly and helpful.
Location
9.09
Multiple reviews mention the excellent location of the hotel.
Room Quality
7.64
Room conditions vary; some are modern while others are outdated.
Amenities
8.17
Good selection of amenities, though some items like parking are criticized.
Value for Money
8.13
Mixed reviews on value, citing issues with certain room conditions.
Food and Beverage
8.28
Breakfast praised, but some complaints about coffee quality.
Overall Experience
8.45
General consensus is a positive stay with some improvement areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Convenient Location
Located just 150 meters from Jyväskylä Bus and Railway Station, Original Sokos Hotel Alexandra offers easy access to transportation and nearby attractions.

Dining Options
With three restaurants on-site, including the rustic French dishes at Bistro Frans & Sandra, guests can indulge in a variety of culinary experiences without leaving the hotel.

Architectural Marvel
Immerse yourself in the cultural scene by visiting the nearby Jyväskylä City Theatre, designed by the renowned architect Alvar Aalto.

Book your stay at Original Sokos Hotel Alexandra now to enjoy these features and more during your visit to Jyväskylä.

Important information:

When booking 10 or more rooms, or for more than 11 people, different policies and additional supplements apply.

"Please note that the property is expected to go through renovations until spring 2024.
During the renovation saunas, children's play room and charging stations for electric vehicles will not be in use. Guests staying in the economy rooms may need to enter to their rooms from the outside."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JYV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 10 per person per night when using an available extra bed.
    People 16 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 797 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.09
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.28
Overall Experience: 8.45
A
AndreiT solo_traveller ro
9
2026-04-30 via Nuitee
J
Juha solo_traveller fi
7
2026-04-27 via Nuitee
P
Pertti couple fi
9
Hieno ja palveleva henkilökuna, viihtyisä hotelli hyvien kaupunkipalveluiden keskellä.
Pros:

Aamiainan oikein hyvä, parkkipaikka löytyi helposti.

Cons:

Kaikki oli ok

2026-04-24 via Nuitee
E
Evangelia couple gr
8
2026-04-15 via Nuitee
T
Topias solo_traveller fi
8
2026-04-15 via Nuitee
J
janne family_with_children fi
9
2026-04-12 via Nuitee
A
Antti couple fi
8
2026-04-09 via Nuitee
extended_group fi
8
2026-04-09 via Nuitee
D
Delphine family_with_children fr
9
Pros:

Le lit, le petit dejeuner

Cons:

Rien

2026-04-08 via Nuitee
J
Jussi couple fi
10
Mukava yhden yön majoitus
2026-04-07 via Nuitee
L
Linda couple fi
7
Ihan ok yöpyminen.
Cons:

Aamiainen oli todella perus. Aamiaistila hälyisä ja sekava.

2026-04-05 via Nuitee
U
Ulla couple fi
10
Siskon kanssa sukutapahtumassa, majoitus yön yli hotellissa.
Pros:

Sijainti oli loistava juna-aseman lähellä. Aamiainen oli runsas ja hyvä. Koko henkilökunta oli erittäin ystävällinen.

Cons:

Ei mitään moitittavaa.

2026-04-05 via Nuitee
N
Nea extended_group fi
6
Pros:

Sijainti oli hyvä

Cons:

Huoneen kylpyhuone haisi viemäriltä ja huone oli kuuma vaikka lämpötila oli säädetty +19 astetta.

2026-04-04 via Nuitee
A
Antti family_with_children fi
1
2026-04-04 via Nuitee
H
Helske family_with_children fi
9
2026-04-04 via Nuitee
M
Miisa couple fi
10
2026-04-03 via Nuitee
S
Siim solo_traveller ee
7
Pros:

Good location, good breakfast

Cons:

The room was quite cold. Even the radiators were put on maximum, but it was still quite chilly.

2026-03-30 via Nuitee
J
Juha couple fi
9
2026-03-29 via Nuitee
C
Christian solo_traveller fi
8
Pros:

Erinomainen aamiainen!

2026-03-28 via Nuitee
V
Viktor solo_traveller ch
6
Geschäftliche Reisen vollkommen gut doch privat mit der Familie würde ich doch was anderes nehmen
Pros:

Die Lage und die Ausstattung im Zimmer wie z.b Bügel Brett und Bügel Eisen.

Cons:

Das Zimmer wurde bei einem Aufenthalt von Montag bis Freitag kein einziges Mal gereinigt, obwohl es abgemacht war das man es reinigen sollte.

2026-03-27 via Nuitee