Hyatt Place Gurgaon Udyog Vihar

Hotels
Hyatt Place
9.2 (1561 reviews)
15/1, Old Delhi Gurgaon Road, Sector-18 , Gurgaon , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Limited food variety
Hidden charges
Room quality concerns

Categories

Cleanliness
9.53
Clean and comfortable stay mentioned positively.
Service
10
Staff friendliness noted in several reviews, contributing to excellent service overall.
Location
9.5
Hotel's location was considered perfect for needs.
Room Quality
9.04
Room size favored but some mentions of small and needing updates.
Amenities
9.49
Positive comments about room service and available amenities.
Value for Money
8.52
Issues with hidden charges and perceived overall value.
Food and Beverage
7.98
Limited food variety mentioned, despite some good comments on taste.
Overall Experience
9.53
General satisfaction noted with several positive remarks for a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:17

Property Description

Luxurious 5-Star Stay in Gurgaon

Modern Amenities: Enjoy a stay at Hyatt Place Gurgaon Udyog Vihar with an outdoor pool, fitness center, and garden. Benefit from free parking, room service, and free WiFi throughout the property.

Comfortable Rooms: Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms offer city views and a kettle for your convenience.

Culinary Delights: Indulge in a buffet breakfast with continental and American options. The on-site restaurant serves Chinese, Indian, and Italian cuisine with special dietary accommodations available.

Experience luxury and convenience at Hyatt Place Gurgaon Udyog Vihar. Book your stay now for a memorable experience!

Important information:

Property will charge pre-authorization of INR 10 on guest credit card before arrival.
Please note that renovation work is taking place until August 2025 and some areas may be inaccessible and affected by noise.
Smoking in nonsmoking units is not allowed, all available rooms are nonsmoking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1561 reviews
Cleanliness: 9.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
F
Falak couple in
10
2026-04-17 via Nuitee
W
WEI CHUN extended_group tw
8
在印度很髒亂,但是飯店讓我很放心,這次沒有什麼病痛的完成出差,非常滿意
Pros:

整體算乾淨整潔,服務生服務的都很好,很有禮貌

Cons:

浴室沒有拉廉,水會噴出去

2026-04-17 via Nuitee
T
Talwinder family_with_children gb
1
2026-04-17 via Nuitee
V
Vivek couple in
8
Pros:

breakfast was good, and stay was comfortable and smooth. location was okay, a 10-15min drive from main places in gurgaon, but overall worth the price, can go for it!

Cons:

the lobby outside the rooms could be better maintained, carpet felt a bit dirty.

2026-04-12 via Nuitee
S
Salesh family_with_children au
6
Poor location. No good views from room. Facilities and property are a bit dated.
Pros:

None

Cons:

Poor location. A bit dated. No views at all.

2026-04-11 via Nuitee
V
Vivek A family_with_children us
9
2026-04-10 via Nuitee
R
Rohan couple in
10
2026-04-10 via Nuitee
S
Schwarz solo_traveller de
7
2026-04-09 via Nuitee
F
Fahd extended_group qa
8
2026-04-06 via Nuitee
P
Piyush Kumar family_with_children ca
9
Pros:

Staff was super nice. Everyone was super welcoming.

2026-04-05 via Nuitee
B
Borana solo_traveller in
8
2026-04-05 via Nuitee
B
Borana couple in
8
2026-04-05 via Nuitee
P
Passport48647278573 Family Gurugram (Gurgaon), Gurgaon District, Haryana
10
Birthday of spouse
Pros:

Sandhya has been excellent in services along with her supervisor Gurpreet .

2026-04-04 via Tripadvisor
S
Shrishti9 Couples
10
10/10
Pros:

Food is awesome and super service,, thanks to shandhya Mam,,,for super hospitality

2026-04-04 via Tripadvisor
V
Venture26184821359 Business
10
Great experience at Hyatt Place
Pros:

It has been an excellent stay here at Hyatt Place. Especially thanking room cleaning services that we recieved from Seema ji and Pankaj ji. Both of them have been a treat and have helped us immensely during our short stay. We would love to come back again to this place just for the service they have provided us with.

2026-04-04 via Tripadvisor
J
Jet302764 Business
10
That was a pleasant stay!
Pros:

Had an amazing stay at Hyatt! The rooms were comfortable, the food was excellent, and we truly enjoyed our time there. It was a wonderful experience overall!

2026-04-03 via Tripadvisor
Y
Yogesh Kumar couple in
9
2026-04-03 via Nuitee
C
Camper47289245295 NONE Rewa, Rewa District, Madhya Pradesh
4
Disappointing Stay: Outdated Rooms and Mediocre Service
Pros:

I recently stayed at the Hyatt Place Gurgaon Udyog Vihar, and unfortunately, it did not live up to the brand's reputation or the premium price point.

​The Rooms

​The biggest issue is the state of the accommodations. The rooms feel incredibly outdated and are in desperate need of a total renovation. From the furnishings to the general décor, everything feels like it belongs to a different decade. When you are paying Hyatt prices, you expect a modern, crisp, and well-maintained environment; what I experienced felt tired and neglected.

​Dining & Service

​The breakfast service was average at best. While the selection was okay, the service lacked the efficiency and warmth you’d expect from a high-end hotel. It felt routine and uninspired, certainly not a "highlight of the day" experience.

​Value for Money

​The price point is simply not justified given the current condition of the property. There are several newer or better-maintained hotels in the Gurgaon area that offer much higher value for the same investment.

​Bottom Line: Unless this property undergoes a significant renovation, I would find it hard to recommend. It currently feels like a budget experience at a luxury price.

2026-04-02 via Tripadvisor
D
Daniela couple ch
8
2026-04-02 via Nuitee
R
Raihanul family_with_children in
9
2026-04-02 via Nuitee