SENTIDO Aequora Lanzarote Suites

Hotels
8.7 (2496 reviews)
Urano s/n , Puerto del Carmen , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Food quality could be improved
Limited snack options
Issues with towel drying

Categories

Cleanliness
8.45
Overall cleanliness was reported to be good, but some guests noted specific issues such as bathrooms not drying towels quickly.
Service
9.25
Staff were consistently described as friendly and welcoming, contributing positively to the experience.
Location
9.25
The location was highlighted as strategic and convenient for visiting local attractions.
Room Quality
9.15
Rooms were described as spacious, modern, and clean, with specific mentions of comfort and amenities.
Amenities
8.75
Amenities were generally considered good, though some guests suggested improvements, like more free weights in the gym.
Value for Money
8.05
Some guests felt the price did not match the quality of food options and overall value received.
Food and Beverage
7.75
Food quality received mixed reviews, with some indicating dissatisfaction with specific options at the buffet.
Overall Experience
8.95
Most guests had a positive overall experience, despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:06

Property Description

Luxurious Accommodation

Aequora Lanzarote Suites, just a 5-minute walk from the beach in Puerto del Carmen, offers modern rooms with amenities like flat-screen TVs, air conditioning, and private balconies or terraces. Enjoy views of the pool, garden, or surroundings from your room.

Dining Variety

Indulge in a culinary experience at the hotel's 3 restaurants, offering buffet options, show-cooking, and a Spanish menu. Adults can savor a meal at the exclusive adults-only restaurant. Additionally, there are bars serving a range of drinks and snacks for your enjoyment.

Entertainment and Relaxation

Relax by one of the 5 outdoor pools, or engage in activities like tennis and billiards. Families can benefit from the children’s club, playground, and pool games. Unwind with a massage service available on-site.

Secure your stay at Aequora Lanzarote Suites for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACE

Location

Guest Reviews

8.7
Based on 2496 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 9.15
Amenities: 8.75
Value for Money: 8.05
Food and Beverage: 7.75
Overall Experience: 8.95
L
lorenzo solo_traveller it
9
2026-08-08 via Nuitee
E
Erika couple it
10
Ci tornerei volentieri
Pros:

Ottima posizione, staff gentile e disponibile, buffet colazione e cena ottimo, vario e buono.
Stanze belle e pulite e spaziose

2026-08-08 via Nuitee
N
NOEMI family_with_children es
8
Fin de semana increíble y divertido
Pros:

Las habitaciones

Cons:

me hubiese gustado que las piscinas, o la zona de ocio para los niños, fueran en realidad piscinas de poca altura (5 -10 cm), y fueran mas splash.

2026-08-08 via Nuitee
C
Carlos family_with_children es
8
2026-08-03 via Nuitee
J
Jose María solo_traveller es
8
2026-08-02 via Nuitee
S
severine couple fr
6
2026-08-02 via Nuitee
S
Sean couple ie
7
2026-08-02 via Nuitee
F
Felix solo_traveller es
10
Pros:

La empatía del personal.con nosotros

2026-07-25 via Nuitee
M
Marcus couple ie
10
2026-07-23 via Nuitee
C
carole solo_traveller fr
10
Pros:

L hotel est superbe , bien équipé propre et la restauration est très bonne. Le logement était très bien aussi

Cons:

Pas assez de cocktail en tout inclus.

2026-07-23 via Nuitee
R
Raphaela extended_group ch
8
2026-07-23 via Nuitee
L
Lucía extended_group es
6
Bien pero… ¿4 estrellas?
Pros:

Lo mejor, la amabilidad del personal. El buffet normalito.

Cons:

Para ser un 4 estrellas me resultó decepcionante:

- El hotel tiene muy poca vida, por la noche apenas hay ambiente. Como máximo una actuación en vivo de dos personas cantando y poco más. No hay opción de pasarlo bien por la noche en el hotel, y aquí viene el segundo problema

- Está lejos de la parte “buena” de puerto del Carmen, hay que coger taxi para ir (unos 5 euros y llega en 5 minutos, te lo pide el propio hotel). Osea que si eres joven y/o quieres pasarlo bien por la noche, olvídate si no te vas a otra zona. Y ni siquiera por esas, por allí no hay nada de ocio típico español.

-Las piscinas cierran a las 18:00!!!

En general, es el típico hotel para turistas

2026-07-23 via Nuitee
I
Izarra family_with_children es
8
Pros:

El amable personal, la ubicación, el parking, división de zona de niños y no niños, la limpieza.

2026-07-22 via Nuitee
C
Christian family_with_children it
10
Soggiorno splendido con la famiglia
Pros:

Ottima struttura in ottima posizione, ottimi i servizi offerti, piscina attività ecc. ed anche le attività serali e menzione particolare per il buffet sia della colazione che sera, tutto davvero ottimo, buono e con molta scelta di possibilità gastronomiche
Accoglienza e servizio del personale ottimo

2026-07-22 via Nuitee
D
Diana couple es
10
2026-07-21 via Nuitee
P
Prue family_with_children gb
7
Does what it says on the tin.
Pros:

The buffet breakfast and dinner is very good - there are a range of foods, including salads and fruits. The rooms are reasonably well set up for sandy returns from the beach, with simple interiors and a wipeable sofa in the room we were in. The property is very functional.

Cons:

- There is a €15 per towel cash deposit required for each beach towel. The cash is returned with the towel (you can get a fresh towel swapped out each day), but non-EU guests end up with a large amount of foreign currency the day of departure, which is unhelpful. This feels like a very easy fix, but adding the deposit to the room bill.
- The pillowcases did not cover the very worn pillows, which hung out the end. There was no pocket on the pillowcase so I ended up taking the pillows off the bed entirely.
- It was cold in the rooms overnight and attempts to turn the air con unit up were unsuccessful. (Not sure if the single thin blanket on offer per room was cleaned between guests.)
- Some of the staff in the restaurant were overly officious.

2026-07-21 via Nuitee
P
Prue couple gb
7
2026-07-21 via Nuitee
D
Diego Jesus couple es
7
Volveré
Pros:

La habitación

Cons:

El gym

2026-07-20 via Nuitee
R
Rumki extended_group gb
9
Credit goes to the staff
Pros:

Amazing experience at this hotel. The service was excellent from start to finish, with friendly, attentive, and professional staff who made our family holiday truly enjoyable.
The hotel was clean, welcoming, and had a great atmosphere and high level of hospitality. I would happily recommend this hotel to anyone looking for a great stay and exceptional service.
We had some issues with the AC in one of the rooms and Francesco customer experience manager went above and beyond to ensure everything was comfortable and well taken care of. Every time I spoke with him I felt he listened and genuinely tried to do all he could and honestly we travel all over the world and must say this guy is an asset to the hotel. Yes we will be back and all four of us felt that way.

2026-07-20 via Nuitee
T
Tamara family_with_children es
4
2026-07-19 via Nuitee