Days Inn by Wyndham Altus

It was shut down when arrived left stranded at 3 AM

Property was shut down when we arrived.

Boarded up didn’t tell anyone!

This property is closed. There is a fence around the property. We had to find a B&B 20 minutes away to stay at. All hotels in Altus, Oklahoma were booked. Incredibly frustrated!

Was checked in quick n the girl was super friendly. The rm was very clean.

This was our second stay, and things have really gone downhill. We arrived and were told there was NO HOT WATER. Since we had pets and were limited on where we could stay in Altus, we said we were OK with that for one night, would there be a discount? we were told NO. NO discount for NO hot water. Our room, requested non-smoking, got a smoking room. Asked about that. Told ALL of their rooms are smoking. We were upstairs -NO lights on the outside stairs, which is not fun in the dark. Then we looked at the balcony cracks in the floor, chunks missing on the stairs - really? Shouldn't this be bulldozed down? Pool out of order and covered. The best I can say is there was a breakfast.

Down to basic service. Loud noise from the hall way

Chick Fil A order line right in front of my door -put up a privacy fence. No ice machine- Still! Staff doesn't care much about anything!! Pool not operational - or Hottub!

The check in person was friendly and helpful. Room door was difficult to open. Phone number for front desk listed online was never answered. Breakfast was just ok. For the price it was good though.. It met my need for a place that would let me brong my dog.

We arrived about 9 PM.The staff gave us a key. Generally we get 2 keys in case one doesn't work. We get to our room and the key doesn't work. Of course we keep trying it and after a few attempts, the door comes open and some guy is like "what are you doing?" They gave us the wrong room number. This was very scary for 2 women after dark. We carry all our stuff back to the car to go get a different room. The stairs and area where they are located is pitch dark. None of the lights worked. We get another room and carry our stuff back up the dark stairs and get to our room. The neighbors are slamming doors, running in and out and yelling at each other. I always check the beds for bed bugs so we pulled the sheets back and one of the beds had wrinkled sheets like they had been slept in and just remade the bed. We got our stuff and checked out. We went to a different hotel.

Nothing

The bed was nice and comfortable and nobody bothered me.

Rooms could have been better. Bed was very comfortable. Lights on the walkways needs replacing. It looks like there was some work being done on the second floor walkway as it was supported with jackstands. I stayed there before the room then was much better then the one I had this trip.

Close to Walmart, couple restaurants.. right off the main road and allow pets to stay for free.. room was clean extra towels good stay.

He was cleaned but the housekeeper never stop by to see if we needed anything

Very pleased overall with our room and stay. We discovered late on our first night that our shower didnt work. Called the front desk and they quickly switched us to another room. Greatly appreciate being in a quiet and clean hotel.

The property is in need of major renovations. There was barriers put up in the parking lot because it looked like they were about to repair the roof and railings for one wing. These barriers had been blow over with trash stunk in them for what looked like months ago.

Some of the rooms use to be smoking but are now labeled nonsmoking. There is no way to remove that odor. It took 3 rooms to find one that would not irritate my asthma.

The rooms are average for a motel. Nothing fancy.

The service at the front desk was superb. They were super help and friendly.

I was very impressed with the cleanliness of my room. I always travel with my own cleaning supplies and linens, and I didn't need either with this stay. There was even an extra blanket in the room, and the heat had been turned on for me so my room was nice and warm. I had had a very busy day moving and it was quite refreshing to have a clean room and bed to crawl into. Whatever laudry service they use, stick to it! You could smell how clean all the linens were! LOVE that they are pet friendly!
I'll be back!

The staff was so nice i was even able to check in little early too.

This property is extremely run down. It isn't very clean, anywhere, rooms included. Rusty stairs, doors that broken, indoor pool and hot tub inoperable with bottles of bleach everywhere, no wifi, no water pressure at our sink so we had to brush our teeth using the bathtub faucet.