Birch Hill Suite Rochester – Med City

Hotels
Independent
7.2 (125 reviews)
3595 Commercial Drive SW, Rochester, Minnesota, 55904 , Rochester , US

Pets allowed

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Pros:
Location is convenient
Close to VA center
Cons:
Rude staff
No hot water
Dirty
Misleading breakfast information

Categories

Cleanliness
5.26
Older, dirtier and noisier…
Service
6.73
The staff is very judge mental and they are very rude and unfriendly in helpful.
Location
8.77
Close to the VA center with a convenient bus stop.
Room Quality
7.22
No hot water and lack of phone in room.
Amenities
7.75
No longer advertises free breakfast.
Value for Money
7.21
Inconsistent amenities and services.
Food and Beverage
7.26
Breakfast not provided as advertised.
Overall Experience
7.43
Experience was below expectations due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:58

Property Description

Discover the perfect blend of comfort and convenience at Days Inn & Suites by Wyndham Rochester Mayo Clinic South, ideally situated for all your travel needs.

Comfortable Accommodations
Relax in one of our 112 uniquely decorated guestrooms, each featuring modern kitchenettes with refrigerators and stovetops, and enjoy your favorite shows on a 40-inch flat-screen television.

Convenient Amenities
Stay connected with complimentary wireless internet access, or unwind by our inviting fireplace in the lobby. A 24-hour front desk and express check-in make your stay seamless.

Recreational Facilities
Take advantage of our fitness center to keep up with your workouts, or enjoy free self-parking for your convenience while you explore the nearby attractions.

Book your unforgettable stay today at Days Inn & Suites by Wyndham Rochester Mayo Clinic South!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • A car is recommended for transportation to and from this property.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

7.2
Based on 125 reviews
Cleanliness: 5.26
Service: 6.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 7.43
J
Jennifer solo_traveller us
1
Not recommended unless you that desperately.
Pros:

Hardwood floor and electric stove.

Cons:

There are no coffee maker, very dirty floor like it never clean. Maid staffs not so friendly. Front desk staff isn't honest about total cost of stays, best you do is booking on apps and keep the confirmation number than do in person because you won't get discount. Dishonest. A lot of dead roaches and live roaches trapped in all lights on the ceiling. A lot of stains on refrigerator, walls etc. There are no lamps. I cant relax on bed while too bright lights on ceiling or room will too dark because of no lamps. I would say this hotel is outdated w old stuffs.

2026-06-16 via Nuitee
P
Ponsford solo_traveller us
1
Run down dump with poor staff
Pros:

I didn't even check in customer service was really bad so I canceled and went home. It's a low budget facility that's for sure definitely needs some upgrading some new staff clean up outside just a dirty place

Cons:

Nothing

2026-05-03 via Nuitee
C
Crystal family_with_children us
1
2026-05-03 via Nuitee
B
Beck solo_traveller us
1
Find somewhere else
Pros:

I didnt like anything about this hotel, I had thought the area was nice from afar but when we drove up to park it was a completely different vibe. There were people out front and around the building smoking ( not cigarettes ). When we walked up to the building the looks we were getting were making us feel unsafe.

Cons:

When entering the hotel we immediately noticed the smell of moldy/smoke. The receptionist was nice so we checked in and went up to the room. When entering the room we were not happy, immediately we noticed the heater was covered in ( something ) it looked disgusting, the floors under the bed had not been swept, the walls had spots of God knows what on them. Working at a hotel before I checked the bed, first thing I noticed was the lack of comfort they offer, the pillows they had looked like they hadn't been changed out in years, super flat and no fluff at all. There was small black hairs on the bed sheets, on the mattress protectors there were stains as well. The bathroom tub had hairs in it as well. The whole room looked like it hadn't been cleaned properly for awhile. The photos advertised are completely false advertisement. We unfortunately did NOT stay here, having a child with us we chose not to stay due to the cleanliness of the hotel and the fact we did not feel safe as well.

2026-05-03 via Nuitee
B
Bradley family_with_children us
8
Cons:

Bed very soft

2026-03-25 via Nuitee
K
Kevin couple us
10
2026-03-03 via Nuitee
P
Phaedra couple us
1
2026-03-02 via Nuitee
C
Crystal family_with_children us
4
Unbelievable
Pros:

Beds were amazing. Hard to sit on but sleeping was great.

Cons:

It was like staying at a low-income house. Everything smelt like dog elevator and hallways. They had small kitchenette but no supplies no soaps silverware nothing no amenities at all
Including no coffee pot ice buckets nothing.
Air/heating system very noisy. Wakes you up every time the fan starts.

2026-02-27 via Nuitee
L
Lydia solo_traveller us
1
2026-01-26 via Nuitee
S
Soua couple us
5
Fair
Pros:

Room /areas clean, like hair dryer big refrigerator and microwave available

Cons:

Tub / shower was plugged, no pillow case

2026-01-19 via Nuitee
K
Klista couple us
6
2026-01-19 via Nuitee
M
Margarita family_with_children us
4
2026-01-14 via Nuitee
A
Adrian family_with_children us
8
2026-01-14 via Nuitee
R
Rachel couple us
1
The manager tried to sleep with me (even though I am married) there were dead rats in the lobby.
Pros:

Nothing!

Cons:

There’s no breakfast. The manager (Cody) tried sleeping with me a few times. Had to call the police. They allow animal abuse. Dog poop everywhere. And drugs are in and out of that place! Do not stay here!!

2026-01-07 via Nuitee
M
Margarita family_with_children us
7
2025-12-28 via Nuitee
M
Margaret couple us
5
2025-12-22 via Nuitee
M
Margarita family_with_children us
7
2025-12-19 via Nuitee
C
Conrad solo_traveller za
4
Not conducive the price
Pros:

Nothing

Cons:

Smell of cigarettes in the building, water in the elevator, fire alarm going off at 2am was scary, internet was very slow.

2025-12-18 via Nuitee
M
Misty family_with_children us
8
2025-12-02 via Nuitee
J
Jason
10
Pros:

yes

2025-11-29 via Nuitee