La Zebra Tulum, a Small Luxury Hotel

Hotels
9.2 (286 reviews)
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, , Tulum , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Excellent food
Cons:
Inconsistent room quality
Noise issues from kitchen

Categories

Cleanliness
9.21
Most guests noted that the rooms were very clean and well-maintained.
Service
9.88
The staff were described as friendly and attentive, providing excellent service.
Location
9.42
The hotel is in a great location, close to restaurants and attractions.
Room Quality
8.37
Rooms varied in quality; some had issues with views and privacy.
Amenities
8.9
Amenities received positive notes, although there were suggestions for improvement.
Value for Money
8.86
Value was considered good, though some felt certain aspects did not match the price.
Food and Beverage
9.41
Food received very positive remarks, especially from nearby restaurants.
Overall Experience
9.58
Overall, guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:49

Property Description

Luxurious Beach Chic Experience
Experience the best of Tulum at La Zebra, a vibrant boutique hotel offering a luxurious haven right on the beach.

Phenomenal Dining and Customized Drinks
Indulge in a phenomenal dining experience with customized drinks that will tantalize your taste buds and elevate your vacation experience.

Amazing Music and Popping Atmosphere
Immerse yourself in amazing music and a popping atmosphere, making La Zebra the ultimate destination for a family vacation, romantic getaway, or a fun escape with friends.

Book now to be a part of the lively Tulum scene at La Zebra!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for US$73 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 286 reviews
Cleanliness: 9.21
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.58
M
Marcela extended_group cl
10
2026-02-12 via Nuitee
C
Christina couple us
8
Pros:

It was clean and well kept. Close to restaurants but on quieter side of the beach. Rooms were large.

Cons:

Rooms were expensive. Some workers provided excellent service, friendly, and helpful, while others did not.

2026-02-12 via Nuitee
A
Aleksejs family_with_children lv
4
2026-02-11 via Nuitee
N
Nicoletta family_with_children us
9
Just great.
Pros:

Great room, wonderful beach stretch, 2 exquisite restaurants and superfriendly and professional staff. Perfect and attentive service.

Cons:

Some garden rooms with plunge pool are adjacent and if people party at night in these private pools it gets noisy.

2026-02-10 via Nuitee
L
Lukas family_with_children at
10
Pros:

Tolle Lage und Sonnnenaufgänge!

2026-02-08 via Nuitee
S
Susan extended_group ie
9
2026-01-26 via Nuitee
K
Katarzyna couple pl
3
Pros:

W cenie śniadania są dwa jajka i czarna kawa, bez sensu wykupować śniadanie, za wszystko jest extra charge, doliczają napiwki 20%, trzeba uważać bo dopisują rzeczy do rachunków

Cons:

Obsługa,
Oszukiwanie w rachunkach

2026-01-22 via Nuitee
T
Ton extended_group nl
10
2026-01-21 via Nuitee
A
Alice extended_group it
9
2026-01-19 via Nuitee
P
Paul couple nl
8
Good stay!
Pros:

Location & Isabella from reception made the difference.

Cons:

Price / quality ; prices are too high. Of course this is the season; but be aware that guests than also have high expectations. Almost € 900 for 1 night quite a price. I think; although there is a season; also hotelrooms should have a maximum price in a certain league.

2026-01-04 via Nuitee
M
Michael family_with_children im
10
2026-01-02 via Nuitee
I
Ingo couple de
9
Kann man auf jeden Fall ein paar Tage machen
Pros:

Direkt am Strand gelegen mit kleinem Pool vor dem Zimmer. Nicht direkt bei den lauten Strandbars, aber trotzdem in 3 Minuten über den Strand zu erreichen. Also Top

Cons:

Wir hatten zwei Zimmer. Mein Zimmer war auf der Seite vom Strand und perfekt. Das andere lag auf der anderen Seite der Straße und war nicht so gut also darauf achten was man für ein Zimmer bucht

2025-12-30 via Nuitee
E
Evelien family_with_children be
8
Leuke ontdekking van Tulum
Pros:

Heel mooie locatie, rustig maar toch vlakbij restaurants en bars

Cons:

Eten en drank heel duur

2025-12-24 via Nuitee
S
Schossow couple pa
10
Excelente
Pros:

Es un sueño el lugar

Cons:

Que no tiene Gym

2025-12-23 via Nuitee
O
Oya couple gb
9
2025-12-23 via Nuitee
M
Mirjam family_with_children ch
9
Fantastic stay in Tulum ❤️
Pros:

Great location. Beautiful and spacious rooms. Beach fabulous with great service and amazing food

Cons:

Nothing

2025-12-20 via Nuitee
N
Natalie couple ca
10
Pros:

Wonderful hotel on the ocean. Beautiful beach, stylish and comfortable rooms, great food, great staff.

2025-12-20 via Nuitee
M
Monika couple us
10
2025-12-17 via Nuitee
D
Diana extended_group de
10
Kurzaufenthalt Tulum
Pros:

Sehr schöner kilometerlanger Strand, Zimmer sauber und groß, sehr gutes liebevoll zubereitetes Frühstück.
Ausgesprochen guter Service, sehr nettes zuvorkommendes Personal!

Cons:

gibt nichts

2025-12-16 via Nuitee
J
James couple gb
10
Total Paradise.
Pros:

Amazing location and hotel. It was immaculate in every way. The rooms were beautiful and the staff were great! We couldn’t have asked for more. Anyone who complains of the seagarsm needs to understand it’s seasonal, and you need to do your research regarding the time of year you stay. The food and drink are overpriced compared to the town, but you don’t have to eat and drink there, there are other viable more cost effective food and drink options available in the area up the road. Our stay was magical, with complimentary beach cabanas every day and the swims in the ocean were amazing. 10/10 all round.

Cons:

Nothing. It was perfect. Our only gripe was we couldn’t stay longer.

2025-12-15 via Nuitee