HOTEL MYSTAYS PREMIER Kanazawa

Hotels
Mystays Hotel Group
8.7 (2381 reviews)
Hirooka 2-13-5 , Kanazawa , jp

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues in some areas
A few amenities missing

Categories

Cleanliness
8.26
Most reviews highlight spacious and clean rooms, but there were mentions of issues with cleanliness in the large bathtub.
Service
9.03
Staff received multiple compliments for being friendly and helpful, especially in dealing with guest requests.
Location
8.87
Good location close to the station; however, a few reviews mentioned the distance needing a 10-minute walk.
Room Quality
9.02
Rooms were described as spacious, comfortable, and well-equipped.
Amenities
8.55
Amenities were generally well-received, but the lack of some standard items like fresh drinking water was noted.
Value for Money
8.51
Guests mentioned reasonable prices and good value for the quality provided.
Food and Beverage
8.66
Breakfast was positively reviewed, enhancing the overall experience.
Overall Experience
8.73
Reviewers expressed overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:31

Property Description

Luxurious Amenities and Spacious Rooms - Experience the comfort of exceptionally spacious rooms equipped with modern amenities such as flat-screen TVs, work desks, and memory foam pillows for a restful night's sleep.

Fine Dining and Local Cuisine - Indulge in a culinary journey at our hotel's restaurants, serving delectable local cuisine made from the freshest ingredients sourced from the sea and land.

Convenient Location and Leisure Facilities - Located just a short walk from Kanazawa Station, our hotel offers free WiFi, a fitness room, and a relaxing hotel library for unwinding after a day of exploration.

Book now and elevate your stay at HOTEL MYSTAYS PREMIER Kanazawa for a truly unforgettable experience.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Parking spaces must be reserved in advance.

To reserve the on-site parking space, please use the contact details found on the booking confirmation to call the property directly in advance.

Please note that parking charges are applied per night of stay.

In case on-site parking is fully occupied, guests will be redirected to a non-affiliated public parking space.

Guests can use the public parking at the nearby non-affiliated property, in case on-site parking is fully occupied.

Alipay is accepted at the property.

Please note that the hotel will undergo emergency equipment maintenance on the following dates/times: 20 05 2026, 09:00-15:00 and 21 05 2026, 10:00-15:00.
During this period, guests may experience some noise, and property staff may enter guest rooms for inspections.



An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 2381 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.87
Room Quality: 9.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.73
R
Rebecca couple ch
9
2026-05-09 via Nuitee
L
Leon solo_traveller nl
10
Pros:

locatie en alles netjes

Cons:

prijs hoge kant deze dagen dat wij er waren

2026-05-09 via Nuitee
M
MATSUURA couple jp
8
2026-05-09 via Nuitee
H
HAO extended_group jp
8
2026-05-08 via Nuitee
O
oriolmt solo_traveller es
7
Pros:

Habitació correcta, neta i amb mida suficient. Els llits còmodes. La zona és tranquila, amb un 7-eleven al costat però res més. Està be per fer una nit i tens l'estació de tren i bus a 10 minuts a peu.

Cons:

No es podia triar la opció amb esmorzar inclós per booking, i s'indicava que el demanaves al arribar per 11€. Però al fer el check-in ens van dir que NO era possible, que l'hotel estava molt ple. MAI m'he trobat que et neguin poder esmorzar a cap dels moltissims hotels que he anat. L'unica solució que ens va donar el personal de recepció va ser que anessim a esmorzar al 7-eleven del costat. Tor plegat molest i ridícul.

2026-05-08 via Nuitee
Y
Yessenia extended_group cl
10
2026-05-08 via Nuitee
family_with_children jp
8
2026-05-07 via Nuitee
I
IIDA family_with_children cn
10
また機会があれば、利用したいと思う!24時間のジムに行ってみたい!
Pros:

家族旅行で、2つ部屋も取ったが、居心地が良かった!皆文句なし笑

Cons:

清潔だったよ!

2026-05-07 via Nuitee
K
kobayashi solo_traveller jp
9
Pros:

チェックイン、アウト時スタッフの方がとても親切に教えて下さりちゃんとお客さんの事を見て対応してくれてる。と思いました。

Cons:

朝廊下でベッドメイキングしてる外人の店員さん数名に会いましたがおはようございます。と挨拶をしても無視されたのか気づかなかったのか少し悲しかったですが一生懸命日本で働いて頑張ってる方々なので仕方ないか。と思いました

2026-05-07 via Nuitee
N
Noriko family_with_children jp
9
2026-05-07 via Nuitee
U
Usanee solo_traveller de
8
2026-05-07 via Nuitee
C
Chiro Nakamura family_with_children jp
10
Pros:

部屋が広いし綺麗でとても快適に過ごせた

2026-05-07 via Nuitee
S
satoshi family_with_children jp
8
2026-05-06 via Nuitee
まとぅ solo_traveller jp
9
2026-05-06 via Nuitee
S
sun extended_group jp
5
2026-05-06 via Nuitee
M
Masahiro family_with_children jp
10
2026-05-06 via Nuitee
K
Kyoko couple jp
9
2026-05-06 via Nuitee
H
hasegawa family_with_children jp
3
高いビジネスホテル
Pros:

特に普通

Cons:

接客態度
チェックイン機器の取り扱い
個々の名前入力がキー操作わづわらしい
時間がかかる
ペンでの記載で良いのでは?

2026-05-06 via Nuitee
P
Pin-Ren extended_group tw
9
2026-05-05 via Nuitee
R
Ring family_with_children jp
8
2026-05-05 via Nuitee