Cambridge House Hotel

Hotels
6.9 (1755 reviews)
144 - 146 Tenison Road , Cambridge , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Convenient access
Cons:
Poor cleanliness
Inadequate service
Misleading hotel description

Categories

Cleanliness
5.79
Guests reported issues such as bad smells and old towels.
Service
6.76
Issues were raised regarding late responses and lack of staff.
Location
8.8
Multiple reviews highlighted the convenient location near the station.
Room Quality
6.25
Guests mentioned issues like hot rooms and inadequate amenities.
Amenities
5.78
Guests expressed dissatisfaction with the lack of basic amenities.
Value for Money
7.24
Comments indicate a perception of overpricing for the quality received.
Food and Beverage
7.79
Not specifically mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
6.76
General sentiment was mixed, with several negative experiences but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Convenient Location
Located just 300 metres from Cambridge Rail Station and a short walk to the historic city centre, our hotel offers easy access to key attractions like the university buildings and Botanic Gardens.

Modern Amenities
Enjoy a comfortable stay in our refurbished bedrooms, each featuring a TV and en-suite bathroom. Our keyless self-check-in system ensures a seamless arrival experience for every guest.

Onsite Café
Indulge in delicious grab-and-go options at Brew + Bites café, serving a variety of breakfast items, sandwiches, hot and cold beverages, and snacks.

Experience convenience and comfort at our hotel in Cambridge. Book now for a memorable stay!

Important information:

Please note that this property does not have a elevator and some rooms are located on the 2nd floor. If guests require a ground floor room (subject to availability) please inform the hotel as soon as possible.

Please note that hotel rooms are not soundproof.

This property does not offer breakfast.

Contact-free self check in is available at this property. The hotel operates a keyless self check in system and has a 24-hour pin code entry system. Prior to arrival, guests will receive a message with check-in instructions and a unique pin code to access the room at any time during the stay.

The hotel is staffed at all times and should guests need assistance, an intercom and telephone are provided in the rooms.

The Hotel does not accept large group bookings or parties (no more than 2 rooms).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1755 reviews
Cleanliness: 5.79
Service: 6.76
Location: 8.8
Room Quality: 6.25
Amenities: 5.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 6.76
D
Darshil • couple • gb
3
2026-04-18 • via Nuitee
H
Henry • couple • gb
3
2026-04-18 • via Nuitee
C
Claudio • solo_traveller • it
4
Disgustoso
Pros:

Vicina stazione. Basta.

Cons:

Pulizia scadente e decadenza.
Scarico doccia che non tira. Invece di riparare lo scarico, mettono un avviso chiedendo di evitare di allagare il bagno.
Areatore in bagno coperto di polvere. Stanza che cade a pezzi.

2026-04-17 • via Nuitee
R
Regina • solo_traveller • lt
2
Cons:

I got the wrong code for the front door, but luckily I didn't arrive late at night – someone came out and gave me the correct one. I had to pay a €50 deposit to get the door code (and didn't get it back within a week) - there was no information about this when I booked the hotel. The soap dispensers in the bathroom were empty.

2026-04-17 • via Nuitee
P
Procopio • solo_traveller • gb
6
2026-04-15 • via Nuitee
R
Ronan • couple • gb
1
2026-04-15 • via Nuitee
M
Marciante • solo_traveller • it
1
Apparentemento sporco e con finestra rotta, scoperto all’arrivo. L’host mi ha però immediatamente rimborsato
2026-04-15 • via Nuitee
M
Mateusz • couple • pl
6
Ok for 1 night.
Pros:

Close to the railway station.

Cons:

We had difficulties checking in - there is no reception at the location, so we needed to call a remote reception via WhatsApp.

2026-04-12 • via Nuitee
M
Marllyane • solo_traveller • br
10
Pros:

Ótima localização

2026-04-11 • via Nuitee
P
Pirjo • solo_traveller • fi
6
Edullisin vapaa majoitus lähellä asemaa. En tulisi uudelleen.
Pros:

Kylpyhuone oli uusittu ja siisti. Ovikoodit toimivat ajallaan ja hyvin. Sijainti lähellä rautatieasemaa lähtö-aamuna oli hyvä.

Cons:

Lavuaarin ja suohkun viemärit vetivät tosi huonosti. Huone oli siisti, mutta ehkä hätäisesti siivottu, koska lattialle oli jäänyt ”pölykoiria”. Toinen yö-lukuvaloista ei palanut.

2026-04-10 • via Nuitee
Z
Zaira • couple • gb
8
2026-04-10 • via Nuitee
L
Lucas • couple • de
2
It will be a choice for only short stays but not if you plan to be longer in Town.
Pros:

The bed was comfy, the pressence of and exit door, the general surroundings are nice. Many cool restaurants,bars and supermarkets.

Cons:

We arrived and the rooms have been really dirty, the fans have been full of dust seem to never been cleaned before arrivals, dirt and and dust below the bed. Yerky.
The staff hasn’t even once cleaned our room during our 8 day stay.

2026-04-08 • via Nuitee
D
Dawn • couple • gb
2
Incredibly disappointing. Unkempt, dirty, basic, cheap and nasty. Owners are selfish and greedy.
Pros:

Not much

Cons:

The bed cover had semen stains on it
The wall had stains on it
The room and floor was very dusty
The main radiator in the room did not work
There were no paper cups left in the kitchen in the morning for water or tea
The radiator did not work
The soap containers were ALL empty

2026-04-07 • via Nuitee
G
Gabriel • couple • gb
6
Okay
Pros:

Like it was close to train an city centre

Cons:

Needs clean toilet needs clean towel

2026-04-06 • via Nuitee
M
Morgan • solo_traveller • us
8
2026-04-03 • via Nuitee
A
Andrew • solo_traveller • gb
5
The room provided basic sleeping space and amenities, but multiple shortcomings and inconveniences.
Pros:

Room was clean, and provided basic amenities and comfort.

Cons:

There was no remote for the TV, so there was no way to actually operate the TV. I sent a message via WhatsApp about this, but received no response. I also tried calling the on-site contact number, but the mailbox was full, so I was unable to leave a voicemail. I mentioned this to one of the on-site staff who said he would pass the complaint along, but I never heard anything further. So, no TV for the whole time I was there, and completely unavailable/unresponsive staff.

Also, it was very hot in the room, and I tried to find a way to turn down the heating, but was unable to do so. I did not find any instructions or information in the room about adjusting the heat level.

Also, the overhead shower was almost completely clogged, producing only an ineffective sideways spray. I was able to shower using the handheld shower wand, but the overhead shower was unusable. Also the supposedly complimentary soap and shampoo containers were either empty or near-empty.

There was no drawer or other storage space for clothes, except for a few hangers. There were insufficient hangers, and one of the ones provided was broken and unusable.

2026-04-03 • via Nuitee
M
meurig • solo_traveller • gb
3
Getting tired and in need of attention.
Pros:

Have stayed here a number of times, and it’s previously been good, but it’s on the slide currently.

Cons:

TV remote had gone walkabout, so no TV. Couldn’t turn the radiator down or off, so had to have the window open all night. Shower gel and soap dispensers empty. Sink very slow to empty.

2026-04-03 • via Nuitee
S
Shah • couple • gb
9
Pros:

The layout was good comfy bed and facilities

Cons:

No kitchen facilities ie microwave etc

2026-04-01 • via Nuitee
G
Gabriel • solo_traveller • ar
5
Pros:

No destacó nada

Cons:

Incómoda. No tenía una gran ubicación.

2026-03-28 • via Nuitee
F
Fatima • solo_traveller • us
1
Horrible
Pros:

It’s proximity to the station

Cons:

Everything else. Particularly the fact that nothing was clean. The carpet, the bedding, the towels, the floor. Simply grotesque. The towels were basically discolored, ripped and smelled of mold. The shower was not clean. Barely anyone knew how to use the provided code to enter, I constantly woke up to people just banging on the front door.

2026-03-27 • via Nuitee