Cambridge House Hotel

Hotels
6.9 (1717 reviews)
144 - 146 Tenison Road , Cambridge , gb

Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Convenient access
Cons:
Poor cleanliness
Inadequate service
Misleading hotel description

Categories

Cleanliness
5.79
Guests reported issues such as bad smells and old towels.
Service
6.76
Issues were raised regarding late responses and lack of staff.
Location
8.8
Multiple reviews highlighted the convenient location near the station.
Room Quality
6.25
Guests mentioned issues like hot rooms and inadequate amenities.
Amenities
5.78
Guests expressed dissatisfaction with the lack of basic amenities.
Value for Money
7.24
Comments indicate a perception of overpricing for the quality received.
Food and Beverage
7.79
Not specifically mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
6.76
General sentiment was mixed, with several negative experiences but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Convenient Location
Located just 300 metres from Cambridge Rail Station and a short walk to the historic city centre, our hotel offers easy access to key attractions like the university buildings and Botanic Gardens.

Modern Amenities
Enjoy a comfortable stay in our refurbished bedrooms, each featuring a TV and en-suite bathroom. Our keyless self-check-in system ensures a seamless arrival experience for every guest.

Onsite Café
Indulge in delicious grab-and-go options at Brew + Bites café, serving a variety of breakfast items, sandwiches, hot and cold beverages, and snacks.

Experience convenience and comfort at our hotel in Cambridge. Book now for a memorable stay!

Important information:

Please note that this property does not have a elevator and some rooms are located on the 2nd floor. If guests require a ground floor room (subject to availability) please inform the hotel as soon as possible.

Please note that hotel rooms are not soundproof.

This property does not offer breakfast.

Contact-free self check in is available at this property. The hotel operates a keyless self check in system and has a 24-hour pin code entry system. Prior to arrival, guests will receive a message with check-in instructions and a unique pin code to access the room at any time during the stay.

The hotel is staffed at all times and should guests need assistance, an intercom and telephone are provided in the rooms.

The Hotel does not accept large group bookings or parties (no more than 2 rooms).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1717 reviews
Cleanliness: 5.79
Service: 6.76
Location: 8.8
Room Quality: 6.25
Amenities: 5.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 6.76
J
Jules solo_traveller gb
10
Excellent value.
Pros:

Absolute bargain, I didn't have high expectations, for the price. A compact, clean loft room with everything I needed for a comfortable night.

2026-03-07 via Nuitee
F
Farry solo_traveller gb
4
Pros:

Room and shower clean and nice

Cons:

All calls bar 1 were AI
No staff at the premises
Couldn’t complete check in
Given incorrect room number
Tv didn’t work
Scary being stuck in the hallway trying to get in touch with someone 9 at night

2026-03-07 via Nuitee
C
Caroline solo_traveller gb
5
Ok - I know what to expect there.
Pros:

Convenient position. Easy to do self-check-in using clear instructions. Tea-making facilities.

Cons:

I could not turn off the radiator and the room was much too hot. In trying to do so I noticed that the floor around the radiator was extremely dusty and hadn't been swept or mopped in some time.

2026-03-07 via Nuitee
C
Charles solo_traveller gb
6
Did the job well
Pros:

Decent en-suite room and double bed

Cons:

Dusty, hair in sink, broken curtain, pricey

2026-03-05 via Nuitee
C
Chasi couple lk
7
Great location
Pros:

This place is about 5 min away from the Cambridge station and 15 min to the city centre. Convinient location to many attractions in the city.

Cons:

Bed and blankets were dusty. Cleanliness could be improved.

2026-03-03 via Nuitee
D
Daly couple gb
2
Cons:

Only one small towel!, tv wasn't working, no kettle
The Pantry, 1 out if 5

2026-03-02 via Nuitee
E
Emily couple gb
4
Pros:

Reasonably central & fairly cheap. Staff were responsive when we ran into issues

Cons:

Floor was sticky on arrival, there was a damp patch on the ceiling. No staff on site & although responsive were not particularly friendly. Badly maintained & photos were deceiving compared to actual experience

2026-03-01 via Nuitee
A
Alan solo_traveller gb
8
clean & tidy and convenient for my needs
Pros:

The room was clean & tidy, if somewhat minimal but that was what I was looking for
Close to the station so very convenient for my needs

2026-02-26 via Nuitee
B
Björn couple de
4
2026-02-25 via Nuitee
A
Anna couple gb
7
Decent Price, Decent room.
Pros:

The rooms were decent size and decorations were nice, and the bed was pretty comfortable too. The location is close to the train station, which we enjoyed, and about a 20min walk form main city-centre attractions (Grand Arcade, Nightclubs, etc.)

Cons:

The bathrooms in the room did not have a proper lock, which was not a dealbreaker as I was simply spending one night in Cambridge with my husbnad - but I know this might sway other patrons away from booking a room.

2026-02-25 via Nuitee
L
L. solo_traveller nl
5
Pros:

Water in badkamer liep niet goed weg; armoedige inrichting; licht in trappenhuis niet werkend; geen personeel ter plaatse (contactless); storing televisie

2026-02-24 via Nuitee
A
Adebola couple gb
1
Two nights' stay cut to one due to the incondusive environment
Pros:

Nothing really - environment was marshy at the back where we paid £20/night to park (making £80 for two cars) and we were wading through paddles.

Cons:

The place was like a lodging and not a hotel. The shower room, sink flooded, supposedly white towels were yellowish and very old - thank God for the first time going away, I took my towels with me. Didn't realise I will be going round to get hot water from the pantry - from house 3 to 1. We only stayed 1 night as my husband and my son didn't want to stay another night at Cambridge house Hotel. So we drove back to Kent after the wedding and got home at 2:30am - preferred to spending another night. Perhaps, that's why its "pay on reserve and non-refundable" cuz you knew people won't like it.

2026-02-23 via Nuitee
S
Stefan solo_traveller gb
3
2026-02-14 via Nuitee
W
Waheed solo_traveller gb
4
Never there again
Pros:

Room was very very veryyyyyyyyyyyyyyyy small and not value for money :-(

Cons:

Size of the box room

2026-02-12 via Nuitee
T
Tomás solo_traveller gb
5
Pros:

La ubicación excelente.

Cons:

La atención al cliente fue nefasta, necesitaba el el recibo pero se negaron a dármelo hasta el checkout y no respondian los mensajes. El precio es muy caro para el tipo de habitación y no ofreció ningún tipo de comodidades adicionales.

Una habitación super chiquita por el precio que piden.

2026-01-30 via Nuitee
B
bhavsar solo_traveller in
10
Pros:

Bed

Cons:

No person directly available for any enquiries

2026-01-29 via Nuitee
S
Salazar couple br
10
2026-01-27 via Nuitee
C
Colin solo_traveller gb
9
2026-01-21 via Nuitee
A
Allyson solo_traveller gb
8
Would stay again, great location, clean and comfortable.
Pros:

Location was great, very close to station and short walk to centre of town. Room very decent size and comfortable.

Cons:

No tea/coffee/fridge in room, however, there was a communal kitchen area where you could make a tea/coffee.

2026-01-20 via Nuitee
A
Alexis solo_traveller gb
3
If it hadn’t been for the awful mattress, it would have been very nice
Pros:

I didn’t pay for breakfast, so not applicable

Cons:

The mattress was absolutely awful.
I tried sleeping on the floor with the duvet under me, but the duvet was really skimpy and useless.
The mattress absolutely needs replacing. There is a great big dip in one side and it ruined my stay.

2026-01-20 via Nuitee