Cambridge House Hotel

Hotels
6.9 (1792 reviews)
144 - 146 Tenison Road , Cambridge , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Convenient access
Cons:
Poor cleanliness
Inadequate service
Misleading hotel description

Categories

Cleanliness
5.79
Guests reported issues such as bad smells and old towels.
Service
6.76
Issues were raised regarding late responses and lack of staff.
Location
8.8
Multiple reviews highlighted the convenient location near the station.
Room Quality
6.25
Guests mentioned issues like hot rooms and inadequate amenities.
Amenities
5.78
Guests expressed dissatisfaction with the lack of basic amenities.
Value for Money
7.24
Comments indicate a perception of overpricing for the quality received.
Food and Beverage
7.79
Not specifically mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
6.76
General sentiment was mixed, with several negative experiences but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Convenient Location
Located just 300 metres from Cambridge Rail Station and a short walk to the historic city centre, our hotel offers easy access to key attractions like the university buildings and Botanic Gardens.

Modern Amenities
Enjoy a comfortable stay in our refurbished bedrooms, each featuring a TV and en-suite bathroom. Our keyless self-check-in system ensures a seamless arrival experience for every guest.

Onsite Café
Indulge in delicious grab-and-go options at Brew + Bites café, serving a variety of breakfast items, sandwiches, hot and cold beverages, and snacks.

Experience convenience and comfort at our hotel in Cambridge. Book now for a memorable stay!

Important information:

Please note that this property does not have a elevator and some rooms are located on the 2nd floor. If guests require a ground floor room (subject to availability) please inform the hotel as soon as possible.

Please note that hotel rooms are not soundproof.

This property does not offer breakfast.

Contact-free self check in is available at this property. The hotel operates a keyless self check in system and has a 24-hour pin code entry system. Prior to arrival, guests will receive a message with check-in instructions and a unique pin code to access the room at any time during the stay.

The hotel is staffed at all times and should guests need assistance, an intercom and telephone are provided in the rooms.

The Hotel does not accept large group bookings or parties (no more than 2 rooms).This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

6.9
Based on 1792 reviews
Cleanliness: 5.79
Service: 6.76
Location: 8.8
Room Quality: 6.25
Amenities: 5.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 6.76
B
Billy solo_traveller gb
10
Get reading and start recommending after....
Pros:

The team who was there to greet us with open arms welcome meant alot,,As for the location I can honestly say everything was not even a 10 minute walk from train station to Cambridge House Hotel, its even better for the simple fact you can walk everywhere you need to go. Pub 7 min walk there, then 2 hours walking back, lol. Will use this hotel again and highly recommend to others. All they ask for is for you to respect their property.

Cons:

Leaving our short stay.

2026-05-23 via Nuitee
L
Lena solo_traveller gb
3
2026-05-22 via Nuitee
E
Everton couple br
7
It was good and it met my expectations.
Pros:

The localization was perfect.

Cons:

The sink and shower drains were clogged. There was also a warning regarding the drains' tendency to clog easily.
The cleaning staff should pay extra attention to this issue during guest turnovers and just no only a warning.

2026-05-22 via Nuitee
J
Janice couple gb
1
Impersonal, Limited Comfort, Not Fully Functioning Shower
Pros:

Location and cleanliness.

Cons:

No staff. £15:00 for an earlier entry to the room even though it was a code entry. Shower (head and drain did not function). Unable to open the window far. Noisy -slamming doors. No kettle or glasses or access to a refrigerator. Entrance stuffy and a bit id a rabbit warren.

2026-05-19 via Nuitee
P
Philipp solo_traveller de
7
2026-05-19 via Nuitee
J
Jeffrey solo_traveller gb
3
Glad it was only one night so basic
Pros:

Just the location

Cons:

A shower that worked and staff you could speak to just all email

2026-05-18 via Nuitee
M
Martin solo_traveller gb
7
I'll be back.
2026-05-18 via Nuitee
S
sophie solo_traveller at
7
2026-05-18 via Nuitee
C
Camy solo_traveller gb
10
2026-05-18 via Nuitee
P
Paul solo_traveller gb
7
Small but clean. Gets the job done, comfortably
Pros:

Clean, convenient, and comfortable

2026-05-17 via Nuitee
K
Kenji solo_traveller jp
7
Cons:

ディポジットを請求された。

2026-05-16 via Nuitee
J
Javier Roberto solo_traveller mx
5
Pros:

This place is a few meters away from the train station

2026-05-15 via Nuitee
A
Akmal solo_traveller uz
6
2026-05-13 via Nuitee
A
Antonio couple gb
6
It was ok
Pros:

Very good location

Cons:

The TV was oposite to the bed

2026-05-12 via Nuitee
S
Steven George solo_traveller gb
1
Pros:

AVOID THIS PLACE. BUNCH OF THEIFS!

Cons:

AVOID AT ALL COSTS. To gain access to the property you have to pay a £50 deposit. Which is strange. After few days after my stay they gave me back the deposit, but then took £50 out of my account!! I emailed and messaged them via booking.com to sort it out. It took many emails back and forth and eventually they gave me the £50 I was owed. The SCAMMERS then set up a monthly payment plan to take £50 out of my account which I have only just realised a month later.

AVOID THE PLACE

2026-05-12 via Nuitee
R
Radu solo_traveller gb
6
Ok, but could be cleaner.
Pros:

Hotel is very accessible and in a very good area.
Room was spacious and well lit.

Cons:

The room was very dusty and the floor wasn't properly hoovered, even the coat hangers had dust on them. Bathroom was okay but the sink battery was broken and so was the shower handle for the hot/cold water, rain shower outlet didn't work either.

Furthermore, the towels provided didn't appear to be washed properly as they smelled.

2026-05-10 via Nuitee
B
bettney solo_traveller gb
7
Pros:

Good location close to 'The Junction', room was basic but ok for a solo stay.

Cons:

Can't imagine the floor and surfaces have ever seen a hoover or a duster!

2026-05-09 via Nuitee
M
Martin solo_traveller gb
7
Basic. Served my needs for the night.
2026-05-08 via Nuitee
C
Crew solo_traveller gb
9
Great hotel
Pros:

Beds are comfortable and rooms are spacious enough. Fantastic location to get to addensbrooke hospital and train station

Cons:

I only had a tiny bit of toilet roll

2026-05-07 via Nuitee
Z
ziv solo_traveller il
7
Pros:

Easy, smooth checkin

2026-05-07 via Nuitee