Best Western Premier The Hive

Hotels
•
Best Western Premier
9 (298 reviews)
Jl. DI. Panjaitan No 04 , Jakarta , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Issues with cleanliness in bathroom
Limited food options nearby

Categories

Cleanliness
8.14
Several comments noted issues with bathroom cleanliness and broken fixtures.
Service
9.61
Most comments highlight friendly staff. An issue was resolved by the staff providing late check-out.
Location
9.15
Guests expressed satisfaction with the strategic location near attractions and transport.
Room Quality
9.1
Rooms were generally described as clean, spacious, and comfortable.
Amenities
8.63
Limited complaints, though some mention lack of food establishments nearby.
Value for Money
9.09
Positive sentiments regarding the overall experience justify the pricing.
Food and Beverage
9.14
Many reviews praised the quality and variety of breakfast.
Overall Experience
9.11
The majority of reviews reflect a pleasant stay, reinforcing positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Convenient Location and Modern Amenities
Strategically situated in Jakarta, Best Western Premier The Hive offers an outdoor pool, free WiFi, and free parking. The contemporary rooms feature LED TVs, free minibars, and rain showers.

Dining Options and Services
Heather Restaurant serves Western and Indonesian cuisines, while the adjacent food mall provides additional dining choices. In-room dining is also available. The hotel offers airport transfers, meeting rooms, and a business centre.

Leisure and Accessibility
Guests can enjoy the gym, outdoor pool, and easy access to nearby attractions. The friendly staff is ready to assist with all needs.

Book your stay at Best Western Premier The Hive for a delightful and convenient experience!

Important information:

Please note that the hotel will keep your reservation until 18:00 local time. If there is no confirmation by phone or e-mail until then the reservation will be released.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rp 210,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 298 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
S
SHARMA • couple • id
7
2026-06-27 • via Nuitee
O
OWSUM • solo_traveller • pk
7
It was good
Pros:

Staff was good , food was very good

Cons:

Fixtures need improvement

2026-06-19 • via Nuitee
1
146annisau • Couples
10
good
Pros:

Strategic location, good hotel, friendly staff

2026-06-18 • via Tripadvisor
موسى • couple • sa
10
2026-06-17 • via Nuitee
L
latifahtria • Family
10
Good services experience given by Kak Agung and Kak Oci
Pros:

Thank you Kak Agung and Kak Oci for the good service at Best Western, appreciate it a lot!

2026-06-15 • via Tripadvisor
R
Raed • solo_traveller • qa
8
2026-06-14 • via Nuitee
M
Michele • solo_traveller • za
7
Great staff, especially Agung who followed up on an issue I had with one of the lights in my room. Staff were super quic
2026-06-14 • via Nuitee
I
ilenp2021 • Business
10
Great Service
Pros:

Dapet free early check-in! Pak agung was very inviting and helped out with everything I needed!

2026-06-12 • via Tripadvisor
O
Odyssey50842311862 • Business
10
Worth to try
Pros:

Menyenangkan,strategis,recommend

2026-06-10 • via Tripadvisor
S
Sri • solo_traveller • au
8
Pros:

House keeping is good

2026-06-10 • via Nuitee
C
Chantal • solo_traveller • nl
6
2026-06-09 • via Nuitee
K
Kadar • solo_traveller • id
8
2026-06-07 • via Nuitee
A
Ammar Syahmi • family_with_children • my
5
biasa je
Pros:

dekat dengan whoosh

Cons:

kotor, bilik ada lipas..

2026-06-04 • via Nuitee
L
Leecarlo • solo_traveller • id
4
Pros:

The food

Cons:

The room and the air cond

2026-06-02 • via Nuitee
S
Sastrikirana • solo_traveller • id
8
Pros:

The facilities, especially the size of the room and the furniture. The food is superb, the staff are friendly.

Cons:

When I entered the room, the bathroom floor was still wet, like it was just used by other guests and hadn't been cleaned up. I also found some hair strands at the bathroom. The housekeeping was disappointing.

2026-05-30 • via Nuitee
P
Pietro • solo_traveller • it
7
Pros:

Posizione e cortesia del personale.

Cons:

L'ingresso dul retro al piano 1, reception al piano 5, non è comodo.

2026-05-30 • via Nuitee
2
290zayna • Couples
10
Nice stay. Recommend for anyone in east Jakarta
Pros:

Great staff. Helpful. Tasya helped me get settled in with care.

2026-05-28 • via Tripadvisor
P
Pietro • family_with_children • it
10
2026-05-26 • via Nuitee
V
vaneekhout • solo_traveller • nl
5
Pros:

Did it's job

2026-05-22 • via Nuitee
J
Journey66582932357 • Couples
10
Good service
Pros:

Sangat membantu untuk proses check in, thanks

2026-05-21 • via Tripadvisor