G Hotel Kelawai

Hotels
9 (1316 reviews)
2, Persiaran Maktab , George Town , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Convenient location
Cons:
Issues with amenities
Cleanliness in dining area

Categories

Cleanliness
8.75
Overall cleanliness was praised, although there were some mentions of needed improvements.
Service
9.25
Service was highlighted as friendly and accommodating in multiple reviews.
Location
9.25
Highly rated for convenience, near Gurney Plaza and restaurants.
Room Quality
8.75
Rooms noted as comfortable and spacious, but some minor issues were reported.
Amenities
8.75
Amenities were appreciated, though some functional issues were mentioned.
Value for Money
9.25
Guests felt the stay was worth the price, with good offerings.
Food and Beverage
8.75
Breakfast received praise for variety, but some guests found issues with cleanliness in dining areas.
Overall Experience
9.25
Generally positive overall experience with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:57

Property Description

Luxurious Accommodation
G Hotel Kelawai offers modern and luxurious accommodation in the UNESCO World Heritage Site of George Town. The air-conditioned rooms are elegantly furnished with carpet flooring, a flat-screen TV, and a seating area.

Convenient Location
The hotel is centrally located, just a short distance from prominent attractions like Gurney Plaza, Gurney Drive, and Gurney Paragon. Guests can easily explore the vibrant surroundings of the property.

Excellent Facilities
Guests can relax by the outdoor swimming pool or dine at the in-house restaurant serving a variety of local and Asian cuisine. The 24-hour front desk offers assistance with various services, ensuring a comfortable stay for all guests.

For a luxurious stay in George Town, book your accommodation at G Hotel Kelawai now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The Penang City Council has imposed a heritage tax of MYR 3 per room per night, payable directly to the hotel upon check in. This is not included in the room rates.
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1316 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
D
David couple gb
10
Wonderful facilities, and fabulous staff make for a great stay.
Pros:

Second time at this hotel.
Great location, the rooms are large and really well equipped.
Great staff that made our stay exceptional
The rooftop pool is wonderful.
Great hotel for relaxation.

Cons:

Sometimes the music on the rooftop was a little loud! But staff did turn the volume down when asked.

2026-05-08 via Nuitee
S
Satoshi solo_traveller jp
10
親切なスタッフとよいロケーシィン
Pros:

親切なスタッフとよいロケーション。ガーニープラザまで徒歩3分
朝食のブッフェも美味しい

Cons:

なし

2026-05-03 via Nuitee
J
Julian couple gb
10
Excellent hotel for a fortnight stay. All the staff are friendly from the helpful security on the door who open the door
Pros:

It’s a well maintained modern hotel with cool lobby area, well proportioned bedroom and an excellent rooftop pool and bar with great views over the city especially at night and also surrounding countryside.

Cons:

Nothing

2026-05-02 via Nuitee
V
vidhnesh couple mu
7
Good for short stay
Pros:

Near malls

Cons:

Breakfast and cleanliness

2026-05-02 via Nuitee
J
Joshua solo_traveller au
10
Pros:

Great location next to malls and lots of great food

Cons:

N/A

2026-04-28 via Nuitee
D
Danilo couple si
10
2026-04-24 via Nuitee
M
Mandeep solo_traveller au
9
2026-04-24 via Nuitee
D
Danilo couple si
10
2026-04-24 via Nuitee
G
Gary solo_traveller hk
8
Excellent location, nice rooms, great staff, still needs attention to some details
Pros:

Nice modern furnishing and great location, not on Gurney Drive as that is often very noisy with traffic but still close to many food & shopping options.

Cons:

The pool area was dirty with cigarette ash all over the floor where guests use the floor as an ashtray. Can only assume it was from the previous night when the roof top pool bar is open.
The pool beds were infested with insects which you can feel constantly bite.so made relaxing rather unpleasant.
The breakfast although offers plenty of ‘local’ choices it’s a buffet and the hot food was luke warm at best, one particular staff member at the egg station was miserable and it was a chore to get them to cook eggs how I like them!!!

2026-04-22 via Nuitee
C
Connie couple my
9
Will definitely be my first choice in my next trip to Penang
Pros:

Location is great
Room is modern and comfortable.

2026-04-19 via Nuitee
L
Louise couple sg
8
Very new and well maintained hotel, the bed is top range comfort, pillows are great, the hotel is pleasant and I would r
Pros:

Very quiet and private yet it is close to so many amenities, best part is the buggy shuttle service between the two G hotels and Gurney Plaza, made the commuting much more convenient.

Cons:

Waking up In the morning to the sound of a symphony of your neighbour closing their doors. Also the toilet door is not 100% sealed as there are quite a bit of light coming through in the night when I left the toilet light on (as I was traveling with an elderly) but with the door closed.

2026-04-18 via Nuitee
D
Danny solo_traveller my
3
2026-04-16 via Nuitee
couple id
10
2026-04-10 via Nuitee
C
CH family_with_children my
8
2026-03-30 via Nuitee
A
Ahmad couple my
1
2026-03-29 via Nuitee
V
Vanessa family_with_children gb
10
Amazing service from the front desk, allowing us to check in early and check out late which was a godsend while travelli
Pros:

The hotel is located between 2 large malls, Gurney plaza and Gurney Paragon. Made our stay with our 5 month old baby very convenient, being able to pop out and then back to the hotel room in a few minutes. Room was spacious, air con was strong, everything new and clean. Great service and attentiveness from the staff. We look forward to staying here again

Cons:

Nothing, everything was perfect

2026-03-26 via Nuitee
R
Rahmi couple id
9
2026-03-25 via Nuitee
K
KATSUMI couple my
10
2026-03-20 via Nuitee
C
Chit Choi family_with_children my
8
Cons:

Traffic heavy

2026-03-18 via Nuitee
P
PAUL couple gb
9
2026-03-15 via Nuitee