Universal Hotel Castell Royal

Hotels
Universal Beach Hotels
8.8 (748 reviews)
Avenida Costa y Llobera, s/n , Canyamel , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Impeccable cleanliness
Attentive staff
Great location
Good food
Comfortable atmosphere
Cons:
Room sizes could be larger
Beach bar staff could be friendlier
Limited parking options

Categories

Cleanliness
9.2
The hotel was immaculate everywhere and the level of cleanliness was outstanding.
Service
9.2
The staff were extremely attentive and helpful, providing excellent service.
Location
9.2
Great location right in front of the beach and wonderful views.
Room Quality
8.2
Some comments note that rooms could be larger, but overall comfort is mentioned.
Amenities
8.7
Amenities such as the beach access and outdoor areas well received.
Value for Money
8.2
Good price-performance ratio, although some amenities could be improved.
Food and Beverage
8.7
Food quality and choice received positive remarks, minor issues reported.
Overall Experience
9
General satisfaction with the stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Seafront Location and Renovated Property
Situated on Canyamel’s seafront, the Universal Hotel Castell Royal offers a recently renovated stay experience right next to a sandy beach.

Outdoor Pool, Buffet Restaurant, and Lounge Bar
Guests can enjoy the outdoor swimming pool, indulge in delicious meals at the buffet restaurant, and unwind at the lounge bar with a TV.

Comfortable Rooms and Dining Experience
The bright, air-conditioned rooms in green tones offer modern amenities like a flat-screen TV and a fridge. Enjoy themed dinners at the buffet restaurant and explore nearby dining options.

Ready to experience a relaxing stay by the sea? Book your stay at Universal Hotel Castell Royal now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 748 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
K
Kata family_with_children hu
10
2026-08-07 via Nuitee
A
Andrea solo_traveller de
10
2026-08-06 via Nuitee
S
Sondoss family_with_children be
10
Geweldig !
Pros:

De top service van de medewerkers

Cons:

Ontbijt buffet mag meer uitgebreider zijn, hoewel het heel goed was wat er was hoor.

2026-08-03 via Nuitee
V
Vaiva couple gb
9
Stayed for couple of nights and it was pleasant, relaxing stay.
Pros:

Nice and clean hotel, entertainment, quiet entertainment

Cons:

As we arrived late, I’ve missed the bottle of water in the room.

2026-08-03 via Nuitee
L
LORENZO couple it
8
2026-08-02 via Nuitee
H
Hans-Sebastian solo_traveller ch
9
Ein sehr schöner Urlaub auf Mallorca!
Pros:

sehr gute Lage direkt am Strand, Hotel klimatisiert, sehr gutes und reichhaltiges Frühstücksbuffet, sehr freundliches Personal.

Cons:

Nichts.

2026-08-02 via Nuitee
S
Stella Maris couple ch
9
Vraiment très agréable ! Impecable.
Pros:

La propreté. La gentillesse du personnel. Le petit déjeuner excellent !! L’emplacement tout près de la mer !! La chambre très spacieuse!

Cons:

Les ascenseurs trop petits pour le nombre de clients et souvent trop utilisés et en panne.

2026-08-02 via Nuitee
S
Sergej couple de
10
Das Personal an der Rezeption ist sehr nett und hilfsbereit
Pros:

Das nette Personal,die Lange

2026-07-24 via Nuitee
L
Laurenzia couple ch
8
2026-07-24 via Nuitee
C
Cindy solo_traveller ch
8
Pros:

La mer, les lits, la propreté, le buffet

Cons:

La propreté de la plage (mégots, canettes)

2026-07-23 via Nuitee
F
FLORENCE couple ch
7
2026-07-21 via Nuitee
M
Mortons Travel family_with_children hu
10
2026-07-21 via Nuitee
U
Ulli couple at
9
2026-07-20 via Nuitee
N
Now solo_traveller fr
2
Pros:

La vue et le décor naturel et le personel très qualifiée.

Cons:

Un mal être content de voyeurisme et surtout prise de tête endroit sympa à éviter pour moi car je rentre en procédure sur le groupe pour non respect au dédommagement sur mail client.

2026-07-15 via Nuitee
M
Mark couple gb
8
Beautiful quieter stay with great facilities
Pros:

The hotel is in a quieter area of the island which we were very happy with. It had one beach that locals nearby would visit or would service 2 hotels so it was quieter than the main beaches in places like Cala Millor. It was very clean, and the breakfast had a lot of choice. We were given a welcome drink on arrival and a clear description of the hotel and its facilities. The pool is a great temperature with floats and lilos available to use and the beach has 2 bars on the front where you can get great food. For a more vibrant area, Cala Ratjada is just 10-15 minutes drive away - another scenic beauty spot with plenty of restaraunt choices and bars.

Cons:

I was surprised the sun loungers at the pool were chargeable being as they belonged to the hotel. You can be reserve specific ones for the day but they're numbered on a laminated sheet at reception at not at the actual pool.

2026-07-14 via Nuitee
F
Famiglia Pedrali solo_traveller it
9
Cala meravigliosa
Pros:

Fronte mare.
Animazione.

Cons:

Bar piscina

2026-07-12 via Nuitee
L
Luis ignacio solo_traveller es
8
Grandes vistas panorámicas pero algo aburrida la estancia.
Pros:

La habitación con vistas panorámicas al mar, personal muy agradable y limpiadora en concreto con nombre Alejandra impecable como deja la habitación.

Cons:

Poca variedad en las comidas, aunque en general está buena, pocas zonas de ocio, no hay gimnasio aunque pone que sí lo hay, la piscina se hace pequeña para un hotel de 4 estrellas. Muy pocas actuaciones de entretenimiento.

2026-07-09 via Nuitee
S
Sébastien couple fr
9
Superbe emplacement et confortable
Pros:

emplacement, confort, restauration

Cons:

Ras

2026-07-07 via Nuitee
R
Robin couple de
7
Pros:

Der Ausblick Richtung Meer war hervorragend.

Cons:

Die Putzkraft war hat nicht immer alles sauber gemacht. Das war in Ordnung.

2026-07-01 via Nuitee
S
Senga couple es
9
Pros:

We were only at the hotel for one night. Everything about the hotel was excellent and it was next to the beach. We would choose this hotel for a longer stay in the future.

Cons:

There wasn't anything not to like.

2026-06-29 via Nuitee