Universal Hotel Castell Royal

Hotels
•
Universal Beach Hotels
8.8 (639 reviews)
Avenida Costa y Llobera, s/n , Canyamel , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Impeccable cleanliness
Attentive staff
Great location
Good food
Comfortable atmosphere
Cons:
Room sizes could be larger
Beach bar staff could be friendlier
Limited parking options

Categories

Cleanliness
9.2
The hotel was immaculate everywhere and the level of cleanliness was outstanding.
Service
9.2
The staff were extremely attentive and helpful, providing excellent service.
Location
9.2
Great location right in front of the beach and wonderful views.
Room Quality
8.2
Some comments note that rooms could be larger, but overall comfort is mentioned.
Amenities
8.7
Amenities such as the beach access and outdoor areas well received.
Value for Money
8.2
Good price-performance ratio, although some amenities could be improved.
Food and Beverage
8.7
Food quality and choice received positive remarks, minor issues reported.
Overall Experience
9
General satisfaction with the stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:37

Property Description

Seafront Location and Renovated Property
Situated on Canyamel’s seafront, the Universal Hotel Castell Royal offers a recently renovated stay experience right next to a sandy beach.

Outdoor Pool, Buffet Restaurant, and Lounge Bar
Guests can enjoy the outdoor swimming pool, indulge in delicious meals at the buffet restaurant, and unwind at the lounge bar with a TV.

Comfortable Rooms and Dining Experience
The bright, air-conditioned rooms in green tones offer modern amenities like a flat-screen TV and a fridge. Enjoy themed dinners at the buffet restaurant and explore nearby dining options.

Ready to experience a relaxing stay by the sea? Book your stay at Universal Hotel Castell Royal now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 639 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
P
Pérez Calderón • couple • es
8
2026-01-19 • via Nuitee
M
Mariana-Daniela • couple • de
7
Cons:

Die betten waren nicht gut. 2 getrennte Betten. Man ist immer wieder zwischen den Betten gerutscht

2026-01-19 • via Nuitee
A
Andre • family_with_children • de
7
2026-01-19 • via Nuitee
D
Denise • couple • gb
9
Pros:

location beach and room all lovely. Like having fresh water freely available.

Cons:

Food a little salty. Clear up plates too quick

2026-01-19 • via Nuitee
M
Marek • couple • pl
10
Hotel godny polecenia
Pros:

Świetne położenie hotelu, personel, jakość posiłków. 👍🏻

Cons:

Może należy poprawić wydajność wind... 🤔

2026-01-19 • via Nuitee
D
Dagmar • couple • cz
10
Pros:

Líbilo se moc

Cons:

Je tam cca.80 procent Němců tak by programy mohly být v německém jazyce, ale bohužel bylo vše v angličtině a to mi vadilo já totiž umím pouze nemecky

2026-01-19 • via Nuitee
S
Stephan • couple • fr
9
2026-01-19 • via Nuitee
R
Renata • family_with_children • pl
9
Pros:

Posiłki były bardzo dobre i urozmaicone a widok z pokoju przepiękny

2026-01-19 • via Nuitee
A
Anita • solo_traveller • de
10
2026-01-04 • via Nuitee
A
angelica • couple • es
8
2025-12-27 • via Nuitee
M
Maria • couple • es
9
Pros:

Personal atent. Esmorzar i sopar correctes i agrair moltíssim que el personal ens ategués en la nostra llengua.

2025-12-19 • via Nuitee
R
Reme • couple • es
9
Cayamel
Pros:

Todo en general, ubicación enfrente de la playa.

Cons:

Para aparcar.

2025-12-16 • via Nuitee
U
Ulrich Kalthoff • couple • de
9
Empfehlenswert! Toplage!
Pros:

Wunderschöne Lage der dem Meer zugewandten Balkone *****
Direkter Strandzugang*****
Schmackhaftes Speiseangebot im Restaurant *****

Cons:

Klimaanlage im Restaurant teilweise sehr kühl eingestellt, unangenehm
Zeitweise funktionierte nur ein Aufzug

2025-11-08 • via Nuitee
C
cristina • couple • de
9
Super
Pros:

Sehr freundliches Personal, sehr gute Stimmung. Super Ausblick aus dem 9. Stock auf das Meer. Gutes Essen, sehr nah am Strand gelegen. Schöner Außenbereich - alles perfekt.

Cons:

Die Zimmer könnten etwas größer sein. Klimaanlage im Speisesaal hat öfter gezogen und wäre ggf. Ende Oktober auch nicht mehr notwendig. Speisesaal wirkt etwas kantinenmässig.

2025-11-07 • via Nuitee
G
Gerd • family_with_children • de
7
2025-11-03 • via Nuitee
F
Ferenc • couple • hu
8
2025-10-31 • via Nuitee
W
Werner • couple • de
7
Empfehlenswert wegen des guten Preis-Leistungs-Verhältnis
Pros:

Schöne Strand, nahe Lage

Cons:

Unpersönliches Restaurant

2025-10-30 • via Nuitee
J
Juliana • family_with_children • gb
10
Fantastic stay
Pros:

The hotel was IMPECABLE, IMMACULATE everywhere. The level of cleanliness was outstanding and the facilities were well maintained. The catering staff were extremely attentive and always making sure everything was in place for the guests. The variety of food was incredible and very good quality as well.

Cons:

The staff at the beach snack bar could have been more friendly as they told my husband off in Spanish for having sandy feet in a beach hut! , fully knowing he didn't speak a word of Spanish so maybe more client friendly. But the service was still good.

2025-10-28 • via Nuitee
D
Deborah • family_with_children • ch
10
Pros:

L'offre all inclusive, l'accès à la mer, la piscine, les buffets.

Cons:

être au premier étage sans la vue.

2025-10-28 • via Nuitee
D
Diana C. • couple • ch
10
2025-10-27 • via Nuitee