Residence Inn Paducah

It was clean and spacious. The room was very thought out. Clean and inviting.

Loved the shower, suite was nice.

Very nice place very clean friendly staff and nice breakfast bar.

The breakfast was good, need better pillows. Was sad the pool was closed, it was not noted online while booking.

The property was under renovation the second floor was completely closed. It was dangerous going up and down stairs. The work out room and the swimming pools were closed! It was very muddy out front because of the construction work, which meant we tracked dirt into hotel and our room. We were told we could not use the work out room in Marriott because of safety reasons….

AC didn’t work correctly. Mold spots in the shower and rust spots around the show head.
Got downstairs and breakfast tasted like it had been sitting around for a while.

This location is under construction, hot water in my room was not working. Pool closed, floors unfinished, parts of hotel being fixed. They should of closed during renovations

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

I liked everything

The service was good but neither the hotel or hotels.com let us know that the gym and pool were closed and the elevator was not working due to construction. Customers should not be paying full price during renovations

We chose this place to stay based on the extras we expected to have I am disabled with a heart condition and poor lung function. One of the things that appealed was elevators! I had driven to North Carolina for my sons wedding and had to rent a U-Haul truck to pull the car back from Chattanooga after the motor blew on my son's car we were bringing back for him which came to 1400 dollars for 4 days rental. My wife, daughter and myself had slept in the truck the night before so the ideal of a pool, hot tub, sauna private room for myself and my wife and full bed for our daughter sounded great. Upon paying for the room we were then charged another 100 bucks for a deposit I assume which may have not been an issue but I tried to park the truck with car dolly I found the side lot was wher I was sent which the entrance was the exit so had to back truck and car out. Wife returned with the keys for the room and said elevators where being serviced have to use the stairs and all the other things we had booked for was in the process of remodel so the pool, sauna, hot tub none of these were available for use. There of course was a no refund policy so our 200 dollar room was starting to seem like we were overcharged by 250 bucks since we paid 300 for a bed alone and were stuck with it all while seeing other hotels around it cheaper and not under major construction. I would rather spent another night in my 1400 dollar rented U-Haul camper tow truck than here. Lady doing breakfast excellent!

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

DO NOT BOOK THIS HOTEL!!! I am far from a princess so I can understand that hotels need repairs and wear out from use but this place is beyond disgusting. No working elevator is the least of your problems if you stay here (do not stay here!!!!). We were given a dog room (one you can bring your dog into,,,,,,,not even fit for a dog!) with the most used, DIRTY, worn out amenities we have ever seen. Don't even get me started on the so called breakfast! We had just driven 13 hours and just needed to sleep, shower and recharge for the next 12 hours of driving the next day. This hotel really needs to be torn apart down to the studs and redone. Even if that were done it would not help because the staff do not know how to clean and up keep the hotel. The pictures I will post speak for them selves. I hope this review will help others to save their money and sanity. We would have been better off sleeping in our vehicle and stopping to shower at a truck stop. YES, it is that bad, don't do it!

The staff was very kind, none of the disappointment with the facility is in any way a reflection on them.

The evening shift folks at the front desk were very nice, and they clearly felt bad for us. The room was well laid out.

Everything